Your request for a review is premature. While the in showroom experience as very good we will not receive our mattresses till early October so I cannot review that part of the experience. You desire f... Ver mais
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Your request for a review is premature. While the in showroom experience as very good we will not receive our mattresses till early October so I cannot review that part of the experience. You desire f... Ver mais
A empresa respondeu
Excellent service from the young man. Very knowledgeable and guided us through our options. Feel he could answer every one of our questions
Delivery was on time and efficiently done. The two guys you sent were very pleasant and friendly and didn’t disturb anything in the house. They removed the old mattress without any fuss in spite of it... Ver mais
Staff were attentive but were not intrusive and left us to look at the products ,asked us if we would like refreshments, prices were reasonable and delivery was a week later
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa

Crown Point Shopping Park, LS10 1ET, Leeds, Reino Unido
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This company are doing an excellent job with customers buying beds, pillows, bedding etc. Their product knowledge, and individual needs assessment was brilliant and they were exceptionally patient, friendly and efficient. Thank you Hayley and come on Management - replace the coffee machine!!
Always purchased beds that were cheap on facebook or little bed stores, mattresses that caused back aches or pains in the morning. I wanted to explore ways to reduce these pains and have a healthier sleep. Changed my pillow numerous times. When I spent £40 on a pillow it to me felt like it was made of gold. I thought a £40 pillow best thing ever. In time this became the problem to my neck pains, I would resolute to moving the pillow out of the way.
Came in to dreams with my wife and used the machine with one of the representatives and laid on a couple of beds, the ottoman super king Cloud bed with the Tempur pillows just made us sink in. Felt incredible. The price was expensive so we walked out, eventually after vising the next bed shop and seeing the prices fairly similar we didn’t want to miss out on it. We turnes back in and bought it. Waited 3 weeks for the bed to arrive, Once it arrived the first day felt wierd. This bed was friggin huge and the size of the mattress would sink you in. Honestly it was good! The first 2 days my aches were still there but when I wake up in the morning now I have that don’t want to get out of bed feeling. I think more of this is because of the comfort of the actual bed. Waking up feeling fresh with no aches. Whether it be this bed or another, Dreams is what helped me get through this stressful period of bed hunting. I’d recommend you to give them a go too
We were greeted by a really experienced person and treat and listened to with a lot of respect. We were really satisfied with our purchase and quick delivery.
Lovely experience in store and the mattress arrived promptly.
I bought the mattress and frame from them little bit expensive but the quality is very good
Very good service both in the store & by the delivery/ installation team. Excellent value bed & mattress in the Sale.
Only complaint is with the ‘Customer ServiceTeam’- I contacted them to arrange payment for the bed installation service ( which I added on at a later date). In the process I noticed that the final letter of the delivery postcode was incorrect & pointed this out to the assistant. She insisted that this constituted a change to the order& as such would have to rearrange the delivery date to 2+ weeks later. She was rude & unhelpful.
Lovely lady helped me at Crown Point shop and I now have a very comfortable double for my grandchildren when they come to visit.
Bought a bed and mattress from Dreams and we love it so comfortable and well made, really good service from start to finish would recommend 😊
The best choice we make on mattresses
The TheraPur ActiGel Polar 2600 is absolutely stunning perfect and awesome designs and no more pain at our backs for me and for my lovely wife
Every single morning we wish to have 1 more hour for sleep before we go to our work
We don’t want to get up from this mattress
Friendly advice we’ll had a good knowledge of the products in the leeds branch
Warm welcome, excellent advice. Showed us a range of products with full details about price and delivery. Definitely go again,
Our in store experience was made super easy thanks to Hayley and the team. Our order arrived a few weeks earlier than expected, and the couriers were professional and friendly. The instructions to assemble the bed were clear, we are very happy with our new bed and mattress. The colour and finish are great. Very happy with the matching blanket box too.
Great customer service and a good range of products in store. We bought two mattresses and are very happy with the outcome of our visit.
From choosing the mattress in store to delivery and removal of the old mattress, the service was excellent. As soon as entering the store we were offered a drink.The sales assistant was very knowledgeable and helpful. Able to try out several mattresses in our price range.Delivery went very smoothly. Delivery men wore overshoes to protect our carpets.Placed the mattress in the required bedroom on the bed and removed the old mattress ( paid extra fore old mattress to be taken away). The delivery time slot was 2 hours unlike a lot of companies were you have to wait in morning or afternoon.
It was the best service I could hope for from the moment I walked into the store to having my delivery
Staff were very helpful and professional during our purchase
Delivery was early and also excellent customer service at crown point stores in Leeds
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