Dreams - Livingston Opiniões 

231
TrustScore: 5 em 5

4,9

Unit 8 Livingston West Retail Park, EH54 6RQ Livingston, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The young female customer service assistant Louise was exceptional. She is an asset to the Dreams company. Very helpful and informative without being pushy. Gave us lots of options and we ended up... Ver mais

Classificada 4 em 5 estrelas

The only reason I do not give 5 stars is price. Their mattresses come at unreasonable prices and sales are encouraged by large "discounts" which leaves the mattresses at only above average/high price... Ver mais

Classificada 5 em 5 estrelas

Robyn at Dreams Livingston was a great help in assisting us find our new mattress. She wasn’t pushy, shared her knowledge and advised the sleep match machine. Although we didn’t like any of those reco... Ver mais

Classificada 5 em 5 estrelas

Darren at the livingston store was so welcoming and friendly when we first arrived. He offered us a cup of tea/coffee and was super knowledgeable with the range of products especially the mattresses.... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 8 Livingston West Retail Park, EH54 6RQ, Livingston, Reino Unido

  • 01506342646

4,9

Excelente

TrustScore: 5 em 5

231 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(231)

14 326 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service, young man with torretts although he was perfectly fine when dealing with us which was for about 1 hour. Also very knowledgeable.

27 de dezembro de 2025
Classificada 5 em 5 estrelas

The matress that I bought along with…

The matress that I bought along with the bed Base was described as medium it is definitely a very firm matress and very uncomfortable its impossible to sleep on without waking up with a sore back or numb legs
After submitting my review Wayne from Dreams contacted me offering me an exchange,
I am now a very happy customer.
THANK YOU DREAMS.

2 de janeiro de 2026
logótipo da Dreams - Livingston

Resposta da Dreams - Livingston

Good morning William,

Thank you for your recent review.

We are sorry to hear that you are finding your mattress firmer than you expected.

We have contacted you today to discuss this further and look forward to hearing from you.

Kind Regards,

Wayne

Classificada 5 em 5 estrelas

Start to finish faultless!

Start to finish, the staff at the Livingston store were brilliant!
Robin dealt with our order, very professional and friendly.
I have to say that customer service also stepped up to the mark when i enquired about changing the name on the order for business purposes, which they did!!
Oh and the mattress!! Expensive yes, but what comfort!
10/10, cant recommend Dreams and the staff enough!

9 de novembro de 2025
Classificada 5 em 5 estrelas

Excellent service very helpfull

Excellent service very helpfull. Helped me able to get correct suitable mattrice using computer. Also great advice on different types of beds. Very quick delivery and bed assembled quickly. Paid extra to get old bed taken away which was worth it.

5 de outubro de 2025
Classificada 5 em 5 estrelas

My mum is 83 years old and not in the…

My mum is 83 years old and not in the best of health. She really needed a new mattress but was a bit anxious about going out and trying them . Darren was so gentle ,patient and professional with her and made the process so easy . Delivery was on time and guys very helpful and again professional and lovely. Thanks Dreams team , we wouldn’t go anywhere else now .

27 de setembro de 2025
Classificada 5 em 5 estrelas

On a spur of the moment decision we…

On a spur of the moment decision we decided to replace our bed and headed up to Dreams to see what they had available. After talking to a wonderful staff member we tried their bed that would suggest which type of mattress would suit us best. We only had a week to wait for the bed to be delivered and the delivery people assembled the bed and took the old one away. We now have a wonderful bed which gives so much more support than the old one.

30 de agosto de 2025
Classificada 5 em 5 estrelas

Great Value, excellent service

Helpful, friendly and professional team members, well set out store easy to understand price, no pressure sales and excellent value for money, extremely happy with the start to finish

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A really positive experience

A really positive experience from the outset - Billy at the Livingston shop was very patient and polite and had no hesitation in showing me the different options available to me. Nothing was too much trouble for him.

25 de julho de 2025
Classificada 5 em 5 estrelas

Dream of sleep

I would recommend Dreams to anyone, the customer service was excellent. I was kept up to date throughout the process and the delivery team were knowledgably, respectful and got the job done with no fuss at all.
I love my new bed and meets my needs perfectly.

14 de agosto de 2025

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