Dreams store was very large inside and presentable. The staff member that served me was very helpful and polite, providing options and suggestions. The order proceeded according to date and wa... Ver mais
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Leia as opiniões dos outros
Gents who delivered mattress were respectful of property. Can't fault them. Only criticism is with your charges to place mattress in bedroom. We do think £39 is excessive for something that took 5 mi... Ver mais
Friendly store assistant, good explanations, completed sale quickly. Texted with regular updates, mattress arrived before specified time slot but suited me. As agreed and paid for old mattr... Ver mais
Brilliant F2F customer service. Matt saw my husband and I wondering in the store and laying on every single bed we came across in the hopes that it would please us both. Matt directed us towards their... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Wells Green Retail Park, B26 3PX, Birmingham, Reino Unido
- 01212815718
4,8
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
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Great quality bed, great service
Matt from Sheldon sorted us out for our new bed.
Great customer service , great choice of bed, great delivery service too
Took the extra cover for i years just in case but the bed seems very sturdy
28 de julho de 2025
Excellent service.
The team at Dreams in Sheldon are professional, polite and knowledgeable.
Toni was our point of contact and she was superb. Thanks Toni.
11 de agosto de 2025
Great service & fast
Great service, great value for money, fast service.
11 de julho de 2025
Opinião espontânea
Brilliant service from the store
Brilliant service from the store, and delivery men were also brilliant.
29 de junho de 2025
I got my order on time
I got my order on time, the mattress was delivered to me as promised. It’s really good and comfortable. So far I am loving it.
13 de junho de 2025
Mattress is really comfortable Delivery…
Mattress is really comfortable Delivery blokes were great Really pleased with purchase
3 de maio de 2025
Excellent service from the ordering of…
Excellent service from the ordering of the beds right through to delivery.
1 little negative delivery date of the beds was long time after ordering.
4 de abril de 2025
From entering store to bed delivery no…
From entering store to bed delivery no problems at all
22 de março de 2025
Successful
Polite, friendly, helpful, knowledgeable staff made the experience of choosing a mattress pleasant. Dreams sleep technology took the guesswork out, narrowing down the search to 6 suitable options. 30 day in home trial a bonus. Delivery as promised.
1 de março de 2025
Excellent customer service by the…
Excellent customer service by the lovely Toni at Sheldon. Everything explained thoroughly. No high powered sales tactics. Delivery service guys very helpful and even repaired a broken castor for me. First class service from a first class company
9 de março de 2025
Excellent service advice on what…
Excellent service advice on what matters was best for me and my husband.
27 de fevereiro de 2025
Brilliant service from store to…
Brilliant service from store to delivery. Really pleasant people 👍
21 de fevereiro de 2025
Friendly service.
Friendly, helpful staff. Didn't feel rushed. Good communication from delivery drivers who wore protective shoe covers before entering our house.
Good service all round.
Very pleased with new mattress.
4 de fevereiro de 2025
Very happy with my new mattress
Very happy with my new mattress. It's so comfortable. The staff in store were very friendly and helpful especially the sales man as he was new to the job.
9 de fevereiro de 2025
The whole buying process was very easy…
The whole buying process was very easy . Delivery guys where brilliant and the mattress very comfortable
7 de fevereiro de 2025
No Complaints!
Great service from store manager. Great price and quality mattress and bed. Thank you!
31 de janeiro de 2025
Matt and the team at Sheldon are 5 Star
Matt and the team at Sheldon were great, delivery team were easy to deal with would highly recommend
24 de janeiro de 2025
Good experience
Men delivered the sofa bed and assembled. Very pleasant, cheerful. All done quickly, no fuss. Thank you.
19 de janeiro de 2025
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