Dreams - Shrewsbury Opiniões 

246
TrustScore: 5 em 5

4,8

Sundorne Retail Park, SY1 4YA Shrewsbury, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

my hard of hearing/indecisive mum needed a new bed. Scott’s patients was brilliant to help her choose.

Classificada 5 em 5 estrelas

Friendly helpful store staff, no pressure. Pleased with Ottoman bed sale offer we chose, having also looked at rival stores. Delivery updates were faultless. Delivery staff were polite and offered ass... Ver mais

Classificada 5 em 5 estrelas

Greeted by friendly staff. Needs were identified and we were guided to mattresses that were recommended by the Sleepmatch device. No pressure to purchase, knowledgeable staff and slick service. Select... Ver mais

Classificada 5 em 5 estrelas

Somewhat of an impulse purchase, but glad we popped into Dreams of Shrewsbury. Scott was extremely helpful, knowledgeable, open and honest. Showed us plenty of options without being pushy - no hard se... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Sundorne Retail Park, SY1 4YA, Shrewsbury, Reino Unido

  • 01743598047

4,8

Excelente

TrustScore: 5 em 5

246 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(246)

14 501 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Friendly and efficient service

We were impressed by the friendly and efficient way the staff presented when we went to the shop to select and purchase a mattress right through to the delivery men.
We are very pleased with our mattress and would certainly recommend Dreams to other people .

9 de março de 2024
Classificada 5 em 5 estrelas

My dreams brd

All was good in the shop very helpful with the choosing of are bed the delivery was excellent with plenty of notice of when the bed was coming and the driver and his mate where pleasant and helpful
The only downside that I do have in the shop they kept on trying to sell me the build the bed option and how much of a hard bed it was to build as when I came to build it it was very simple

30 de janeiro de 2024
Classificada 5 em 5 estrelas

Tempur mattress

We had a lovely experience choosing our mattress we choose a Tempur mattress which we have found very comfy I would definitely recommend it

6 de janeiro de 2024
Classificada 5 em 5 estrelas

good salesman

good salesman, new his stuff, good bed, good price
delivery men friendly and helpful giving good hint on
installation which saved me time, everything about the purchase was more than good.

13 de janeiro de 2024
Classificada 5 em 5 estrelas

I had great customer service

I had great customer service from the staff at Dreams, Shrewsbury. Prices to suit all budgets.
The shop was lovely and clean and there was a huge choice of products.
It was quick and easy to order my new mattress, and I had a choice of delivery dates.

3 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

We had tried to buy a mattress from Emma Sleep but after two months of promises and,....nothing, ...eventually they refunded. It was so simple to deal with Dreams who delivered a quality product in two weeks and took our old mattress away in 10 minutes. It was a lesson learnt to use local outlets in the future and avoid online companies who cannot compete on customer service.

17 de dezembro de 2023
Classificada 5 em 5 estrelas

Really good experience

Really good experience, checkout was good and nice I could pick a day for my mattress to be delivered! Delivery men were also amazing and so helpful , even carried the mattress upstairs for me, lovely!

25 de outubro de 2023
Classificada 5 em 5 estrelas

Friendly knowledgeable staff

Got a lot of support and information from a very knowledgeable staff member, without feeling pressured.
Used the assessment process to work out which mattress worked best for us. Of those chosen, all were good but the one we chose was spot on from the day it arrived.

2 de outubro de 2023
Classificada 3 em 5 estrelas

Problems with delivery time s!ots

I was informed the proposed delivery time slot at 13.07 on 30th Aug and informed you were unable to accept any requests to change this. Delivery to be on 31st Aug between 13.30 andb15.30. This was confirmed at 8.07 on 31st.
At 8.45 on 31st I received a text from your driver changing the time slot to between 12.00 and 14.00 making no allowance for arrangements I had made to comply with the time slot I had been given .

8 de setembro de 2023
logótipo da Dreams - Shrewsbury

Resposta da Dreams - Shrewsbury

Good afternoon John

Thank you for your review and for taking the time to speak with me today. i would like to reiterate my apologies for any inconvenience the late change of timeslot caused.

I am glad that you are happy with your goods & should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

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