Very helpful and friendly staff - great deal price on mattress - delivered quickly and on time with great communication all through process - and very comfy mattress
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The experience was very good until I got this Email that indicates you can't be bothered to get my pronominal correct inside of my actual Email address being a clue. The mattress itself is brillian... Ver mais
We visited the Stafford store at the weekend and had a very warm welcome from Emma who got us straight on the bedmatch machine to tell us what mattress was best for us along with showing us all the be... Ver mais
Walked in to Stafford branch, the sales lady remembered me from browsing previously and the kind of beds I was looking at, albeit 6 months prior! Pointed me in the direction of the perfect bed for me,... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Greyfriars Way Retail Park, ST16 2SD, Stafford, Reino Unido
- 01785303531
4,7
Excelente
226 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service and knowledge
4 de janeiro de 2025
Nobody put a foot wrong
Brilliant customer service from start to finish. I got a really great mattress that suits my body perfectly.
19 de janeiro de 2025
The customer care I received from…
The customer care I received from Sally, she explained everything clearly and so far the bed seems perfect.
3 de janeiro de 2025
Very impressed with the bed
Very impressed with the bed, my son is very happy with his bed and says it is extremely comfortable and cosy
19 de janeiro de 2025
Superb comfortable bed.
From our purchase in Stafford store, the superb delivery and over a week wonderful experience in our new bed.
Thank you Dreams
18 de janeiro de 2025
Excellent customer service and…
Excellent customer service and excellent quality of items purchased
18 de janeiro de 2025
Excellent short delivery & installation
Excellent short delivery, less than 2 weeks, in time for Christmas.
Amazing installation service. Team removed existing double bed, installed and assembled new double bed & mattress to 3rd floor - all in 30 minutes
10 de dezembro de 2024
Good Service
good customer service overall and delivery service .Good deal for small double bed for my boy
16 de dezembro de 2024
Pleasant and knowledgeable staff
Pleasant and knowledgeable staff. We weren't rushed when choosing our mattress. It was a bit more than we wanted to pay but you can't scrimp on comfort, it's a very comfortable mattress.
7 de dezembro de 2024
Overall very good Good advice about…
Overall very good Good advice about what to choose plus the opportunity to try out the mattress in the shop plus delivered as stated day and time
23 de novembro de 2024
Friendly well informed staff.
Friendly well informed staff.
A very comfortable outcome, so far!
15 de novembro de 2024
Staff were very helpful
Staff were very helpful, nothing to much trouble and they were patient. I'm happy with my purchase and would not hesitate to recommend Dreams to my friends and family.
15 de novembro de 2024
Freindly Staff providing great advice
Great friendly staff with expert advice and fantastic products at a great price point.
10 de outubro de 2024
Opinião espontânea
Brilliant overall
Brilliant bed and mattress and get so much better sleep now. The staff were lovely and really helpful.
27 de setembro de 2024
Staff at dreams were very helpful no…
Staff at dreams were very helpful no pressure put on us at any time. very helpful in helping us choose the product best suited to us both for comfort and financially.
22 de setembro de 2024
Helpful advice and guidance given.
15 de agosto de 2024
Excellent service
We Would just like to thank your delivery men, Our bed and mattress was delivered on time by 2 very polite gentleman they both had protective slippers over there shoes on entering our property, They both had a dreams uniform on and placed our order in the bedroom ready positioned to assemble, Excellent service and a credit to your company, Many Thanks Mr & Mrs Wallace, Derrington, Stafford
31 de julho de 2024
Opinião espontânea
We visited Stafford store
We visited Stafford store. Staff were friendly and helpful. They helped us to choose a Mattress that would help me to sleep as I have back problems. we purchased a premium mattress. Delivery was agreed and the item was delivered promptly and placed on the bedframe by friendly delivery drivers.
11 de julho de 2024
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.