Dreams - Tamworth Opiniões 

81
TrustScore: 4.5 em 5

4,7

Unit 1, Jolly Sailor Park, Bitterscote Drive, B78 3HD Tamworth, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The shop assistant was great, really helpful and informative. She advised several beds which would be suitable but wasn’t pushy.

Classificada 5 em 5 estrelas

Helpful and friendly sales lady - the bed was delivered just as planned and after a straightforward home assembly by myself it is exactly what we wanted. Very happy with our experience with Dreams

Classificada 5 em 5 estrelas

Purchase and delivery excellent but 2 faults with bed and mattress. One drawer not shutting right just in kne corner of drawer and thread not sewn in right on mattress. Have let customer services... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole buying experience was calm the sales lady was patient understanding and helpful I now have a mattress that soothes every part of my body , I have osteoarthritis and deterioration of the s... Ver mais


Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 1, Jolly Sailor Park, Bitterscote Drive, B78 3HD, Tamworth, Reino Unido

  • 02045327175

4,7

Excelente

TrustScore: 4.5 em 5

81 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,7

Todas as opiniões

(81)

13 337 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

The shop assistant was great, really helpful and informative.
She advised several beds which would be suitable but wasn’t pushy.

26 de junho de 2026
Classificada 5 em 5 estrelas

Sleepmatch solved the problem!

I enjoyed using the Sleepmatch at Dreams which guided me to the most suitable mattress type for my needs. It was then easy to select between the mattresses on offer.
The staff were welcoming and friendly.
A very pleasant experience.

23 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Looking for a re-placement bed mattress.

There was nothing great about the shopping event, just a normal day's shopping. Re-search was done on-line of the goods required, then a follow up to the shops to view the products. A decision is made which shop offers the products required and at the right price.

16 de maio de 2026
Classificada 4 em 5 estrelas

Nearly perfect experience!

Recently visited a Dreams store to purchase new beds for myself and my 13 year old son. The “bed test” was fun and useful. In store service fantastic - Katie spend a long time with us, was very accommodating and provided great advice!

After leaving the store I realized that the bed frame would not fit in the room so had to amend my order. All staff were excellent - however I felt somewhat limited by their systems and it was frustrating to find that the delivery date may change despite only removing one item from the order (although in the end no change was necessary I had to sit through the explanation 3 times).

Delivery was excellent though again what the systems were telling them did not tie up to what I had been sold in the showroom!

Really pleased with the beds and the customer service throughout - just a few tweaks would have made this a thoroughly pleasurable purchase experience!

8 de maio de 2026
Classificada 4 em 5 estrelas

Delivery was prompt well within the…

Delivery was prompt well within the delivery time slot and the delivery guys were polite.
The only concern I had was that one of the delivery men said my old mattress which I paid to have recycled, would be going in the skip! They back tracked their comment when I challenged them!

12 de janeiro de 2026
Classificada 1 em 5 estrelas

Most uncomfortable mattress I’ve ever slept on!!

Had a new Tadley mattress on the 9th December the next morning I had a strained shoulder which is still painful!
I find the mattress hard and unforgiving very difficult to get comfortable
I am thinking of getting a topper to make the mattress more comfortable
I tried 3 mattress and chose the one which had some give in it this one seems so much harder than the one I chose
Can you suggest anything I can do?

27 de dezembro de 2025
logótipo da Dreams - Tamworth

Resposta da Dreams - Tamworth

Good Afternoon Alison

Thank you very much for taking the time to leave a review.
I did try to call you earlier to speak with you, but unfortunately, I wasn’t able to get through, so I have followed up with an email instead.
If you would like to discuss your order or need any further assistance, please feel free to get in touch.
Thank you again, and I look forward to hearing from you.
Regards,
Nick

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