James made our experience all the better with his fantastic knowledge and huge support in making a decision. He truly is a credit to Dreams!
Localização
Alterar localizaçãoUnit 1, Jolly Sailor Park, Bitterscote Drive, B78 3HD Tamworth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Purchase and delivery excellent but 2 faults with bed and mattress. One drawer not shutting right just in kne corner of drawer and thread not sewn in right on mattress. Have let customer services... Ver mais
A empresa respondeu
The whole buying experience was calm the sales lady was patient understanding and helpful I now have a mattress that soothes every part of my body , I have osteoarthritis and deterioration of the s... Ver mais
Great service, really helpful sales, showed us lots of different mattresses to suit us
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 1, Jolly Sailor Park, Bitterscote Drive, B78 3HD, Tamworth, Reino Unido
- 02045327175
4,7
Excelente
85 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Delivery prompt
Delivery prompt, setup of bed took around 30 mins. Guys that came were efficient and clean, taking all packaging away
3 de agosto de 2025
A really great service from my initial…
A really great service from my initial visit to Dreams Tamworth to the delivery and assembly of my bed. The time spent with the in store staff definitely helped me to chose the correct bed and mattress for myself.
2 de agosto de 2025
Katie went out of her way to help me.
Katie went out of her way to help me.
Very knowledgable, patient and helpful.
My bed was delivered within two days and I’m very happy!
2 de agosto de 2025
No pressure sales
No pressure sales. I had time to look around the store and make a choice. So far the Mattress is living up to expectations
12 de julho de 2025
This mattress has helped no end
This mattress has helped no end. Easy process from trying out to purchase.
Definitely recommend
25 de maio de 2025
Great mattress. Very comfortable.
We got a fair deal that we were happy with after purchasing a pro air plus smart cool mattress and pillows. The sales people were very helpful in finding the right mattress to suit our needs and were polite and courteous at all times.
7 de maio de 2025
Opinião espontânea
I was very good service and excellent…
I was very good service and excellent customer service and very helpful and explained everything also it was very fast delivery
11 de maio de 2025
Great experience…
Very helpful staff and the bed machine was a great experience.
The delivery guys were also very nice and friendly.
9 de maio de 2025
My bed is perfect and the Dreams team…
My bed is perfect and the Dreams team from sales to delivery and installation were amazing
13 de abril de 2025
Can’t fault the staff they were…
Can’t fault the staff they were excellent
10 de abril de 2025
Opinião espontânea
Very comfortable
Very comfortable
Delivered on time, however they didn't take away the packing
29 de março de 2025
Value, service thats simple
A great store to browse, find information, choose at leisure and great value for money. Delivery uncomplicated and on time.
28 de março de 2025
Great service
Great service, everything went perfectly smoothly,Mattress perfect for me.
13 de fevereiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Absolutely useless
Absolutely useless. Don’t bother. Email complaint to follow.
14 de fevereiro de 2025
Resposta da Dreams - Tamworth
Good Afternoon Adam,
Thank you for taking the time to leave us your review.
I had tried to call you but sadly it was not a suitable time, I have sent you an email so we can discuss the matter further and look to come to a suitable outcome.
I look forward to speaking with you soon.
Kind Regards,
Faye
Mattress review
Great product
Efficient removal and delivery service
Helpful staff
27 de janeiro de 2025
Very helpful sales personnel
Very helpful sales personnel, we chose a firm mattress but finding it taking a bit of getting used to. Probably should have gone for a medium.
31 de janeiro de 2025
James at Tanworth was very…
James at Tanworth was very knowledgeable, knew his products and consequently we have ben very satisfied.
23 de janeiro de 2025
The assistant understood exactly what…
The assistant understood exactly what we wanted and we were happy with our purchase. The delivery men were fast and efficient and helpful.
23 de janeiro de 2025
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