This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... Ver mais
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Leia as opiniões dos outros
Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... Ver mais
We found very helpful staff giving useful advice. We've bought from this store in the past, and can't fault the sales team. They were helpful without being intrusive, and responded very well to ou... Ver mais
Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... Ver mais
Informações sobre a empresa
Escrito pela empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito pela empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Informações de contacto
Unit 2C Berse Road, LL11 2BL, Wrexham, Reino Unido
- 01978515364
4,8
Excelente
181 opiniões
Pede aos clientes que escrevam opiniões
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A great experience
A great experience, courteous and patient throughout. Very informative activity. Staff patient and courteous throughout.
23 de junho de 2026
Opinião espontânea
No fuss purchase transaction
No fuss purchase transaction, on time delivery 7 days later, comfortable sleeps!
21 de junho de 2026
This mattress was for an up market holiday let…
This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan. The mattress was delivered to the room, the delivery guys were super helpful, communications were excellent, the old mattress was taken away and all was tickety boo.
I myself haven’t slept on the mattress But I’ve had no complaints and it looks great. 👍
20 de junho de 2026
Excellent service by sales lady she was…
Excellent service by sales lady she was brilliant
31 de maio de 2026
My Dreams mattress is a dream
The staff were knowledgeable and showed me a number of mattresses to try out. The delivery men arrived on time and were helpful.
8 de maio de 2026
Was very helpful and friendly giving…
Was very helpful and friendly giving lots of good advice.
24 de maio de 2026
Great
Good, friendly customer service. Very easy to choose a quality mattress in store - and good advice. Delivery on time with no issues. New mattress has been great.
4 de outubro de 2025
Top quality service and product.
Top quality service and product.
Great team delivering and setting up.
9 de maio de 2026
Service was great and the the lads who…
Service was great and the the lads who delivered it were brilliant
9 de maio de 2026
Fabulous sales staff
Fabulous sales staff, brilliant delivery team and a great product
3 de maio de 2026
Easy transaction
Although the item I wanted was no longer in stock, the staff pointed me to the next suitable product. Staff were friendly and helpful and the transaction was easy. The delivery arrangements were clear and the item was delivered on time.
13 de abril de 2026
A good nights sleep
A good nights sleep really love the mattress it has made such a difference to my sleep pattern no more tossing and turning
11 de abril de 2026
Popped in to the shop for a browse and…
Popped in to the shop for a browse and left with a new bed,headboard and mattress. Great products and helpful staff.
28 de março de 2026
Opinião espontânea
Good Quality All Round
Prompt and efficient delivery. Good quality product. Excellent customer service and product knowledge
14 de março de 2026
Very helpful
Staff were helpful and did not pressure me at all. I was able to take as much time as I needed
8 de março de 2026
A great purchase
Am really pleased with my new mattress, couldn’t have asked for anything more comfortable. The whole experience was very positive, from the helpful store assistant to the friendly crew who delivered my matttess and took the old one away. A great experience all round
21 de fevereiro de 2026
What a fantastic team at Dreams…
What a fantastic team at Dreams Wrexham. Very very helpful and proactive but at the same time allowed us time to make a decision. Excellent service.
21 de fevereiro de 2026
New Mattress
Andrea at the store was very helpful in choosing our new mattress and the delivery went well even though the two lads had problems with the vehicle and were behind schedule but they did keep us informed.
19 de janeiro de 2026
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