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Dreams - Wrexham Opiniões 

181
•
TrustScore: 5 em 5

4,8

Loja de camas
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Unit 2C Berse Road, LL11 2BL Wrexham, GB

•
01978515364

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This mattress was for an up market holiday let with only Saturday changeovers between 10am to 3pm so I was rather nervous that we would receive the product in time. Everything went absolutely to plan... Ver mais

Classificada 5 em 5 estrelas

Assessing our sleeping postures on the sleep match as well as trying out several mattress was highly useful in helping us make the right choices for our sore backs. With the store discount, free deliv... Ver mais

Classificada 5 em 5 estrelas

We found very helpful staff giving useful advice. We've bought from this store in the past, and can't fault the sales team. They were helpful without being intrusive, and responded very well to ou... Ver mais

Classificada 4 em 5 estrelas

Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service. I suggest it would have been helpful to have a copy of the S... Ver mais

Informações sobre a empresa

  1. Loja de camas
  2. Loja de roupas de cama
  3. Loja de mobília para quartos
  4. Loja de colchões

Escrito pela empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito pela empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Informações de contacto

  • Unit 2C Berse Road, LL11 2BL, Wrexham, Reino Unido

  • 01978515364

4,8

Excelente

TrustScore: 5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(181)

13 337 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

New Mattress

The whole experience was fine from the time we
placed the order until delivery.
We tested out various options in store to match our sleep pattern. We chose new pillows mine was fine but the wife found hers too hard and this was swapped for a softer version without any hassle and on a no cost basis.
All in all a good experience.

27 de janeiro de 2026
Classificada 1 em 5 estrelas

I went to bed first night loving my new…

I went to bed first night loving my new mattress. Unfortunately I woke three hours later feeling incredibly nauseous. I thought I was going to die. I decamped to my lounge. Eventually I left the mattress to air for 72 hrs. Now I love my new mattress

30 de janeiro de 2026
logótipo da Dreams - Wrexham

Resposta da Dreams - Wrexham

Hi Kevin Wood,

Thank you for taking the time to share your feedback, we appreciate it.

I attempted to contact you today but was unable to get through, so I have followed up with an email instead.

If you would like to discuss this further, please feel free to reply to my email and I will be more than happy to give you a call at a convenient time.

Thank you again for your feedback.

Regards,
Hassan

Classificada 4 em 5 estrelas

Good products and helpful staff

Helpful staff and wide range of beds to choose from. I am pleased with the Silent Night mattress we bought and the good delivery service.
I suggest it would have been helpful to have a copy of the Sleep match report to look at to help us select a mattress and to have been informed the return policy didn't apply to the display mattress we bought.

17 de janeiro de 2026
Classificada 5 em 5 estrelas

Excellent customer service from help in…

Excellent customer service from help in deciding which beds we wanted to the delivery of our beds by two extremely helpful efficient fitters, clean and tidy, nothing too much trouble. We were kept informed of our delivery at all times. We would definitely buy from Dreams again.

21 de dezembro de 2025
Classificada 5 em 5 estrelas

Sweet dreams are made of these.

I had a fantastic experience at Dreams thanks to Tom, who was incredibly helpful from the moment I walked in. He took the time to understand what I was looking for, explained all the different mattress options clearly, and made the whole process really easy and stress-free.

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The mattress is great

The mattress is great. Very comfortable and cool. The delivery team were outstanding, it was going in the top floor of a 3 storey house and Darren and Aiden had no problems at all. Plus they took the plastic packaging away too. Thanks

27 de junho de 2025

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