So Awesome!! After purchasing multiple printers due to the ink being more expensive than the printers themselves we decided to use thermal technology and switch to the 5XL and just purchase rolls when... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Dymo Organizer Xpress Pro labeller that I bought through DymOnline, is a piece of junk. The letters are unevenly spaced and some are feint while others are o.k. The product is unusable and altho... Ver mais
Dymo is an awesome brand the products do the job well, I've had my LT-100h for years and lasts to this day working, even soaked the thing in darn water on accident. These customers that leave a bad re... Ver mais
A empresa respondeu
My Dymo label maker arrived promptly and well-packaged but just doesn't work very well. Letters over-write each and some letters only emboss faintly. Which was disappointing. Edited to add that the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para impressão
- também em
- Fornecedor de equipamentos
- Fornecedor de material para escritório
- Impressora de etiquetas personalizadas
- Indústria de equipamentos para transporte marítimo
Escrito pela empresa
Dymo Specialist - Genuine & Trusted Australian Business - Click Here Now For Your Dymo Products! Dymo LetraTag, Dymo Labelwriter, Dymo LabelManager & Dymo Rhino - Shop now for Dymo Products at DymoOnline - your #1 Australian Online Portal for genuine D...
Informações de contacto
5/12 Greenway Drive, 2486, Tweed Heads South, Austrália
- 1300 783 961
- admin@dymoonline.com.au
- www.dymoonline.com.au
3,5
Aceitável
575 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When we contacted DYMO with regards to…
our LabelWriter not printing the representative we dealt with was very professional, friendly and helpful. All in all we were very impressed with the help provided and our problem was resolved.
4 de julho de 2022
Resposta da DymoOnline
Hi Sue,
We are thrilled to have you as part of the DymoOnline family! 🤩Thank you for sharing your kind words with us. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a lovely day!
Kind Regards, Weng
Resposta da DymoOnline
Hi Andrea,
We are thrilled to have you as part of the DymoOnline family! 🤩Thank you for sharing your kind words with us. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a lovely day!
Kind Regards, Weng
Resposta da DymoOnline
Hi Mr. Headgasket,
Thank you for the 5-star review, we are thrilled to hear you appreciate Mega Thing's service! We look forward to fulfilling your orders again in the future, have a lovely day! :)
Kind Regards, Ally
Fast & excellent service.
27 de junho de 2022
Resposta da DymoOnline
Hi Albert,
Thank you so much for your 5-star review! We will share this with our talent team to let them know to keep up the amazing work. :)
Kind Regards, Ally
Easy to buy and quick delivery.
Easy to buy and quick delivery.
Well informed with your notifications.
Thanks!
25 de junho de 2022
Resposta da DymoOnline
Hi Roco,
Thanks so much for sharing your experience with us. We hope to see you again soon. :)
Kind Regards, Ally
IMHO, don't bother with DymoOnline.
I dunno, bit it seems rather pointless shopping with DymoOnline.
Coz I placed an order, (No.600045153), and paid, back on May 20th.
However, I still haven't received my goods.
Then, just the other day I got an email from some shonky mob called MegaThing, who, seemingly stating the obvious, said that my order was delayed.
W.T.F. ?
25 de junho de 2022
Resposta da DymoOnline
Thanks for the review Peter, appreciate you taking the time.
DymoOnline is a subsidiary of Mega Thing as advertised on the website. The item you ordered is currently on back order across the country, since being notified by Dymo Australia we have restricted the item further. If you feel unable to wait for the item please feel free to reach out to our customer service team, via the Mega website, who will be happy to arrange a refund for you. Let us know if there is anything further we can do to assist you.
Many Thanks
Hayley
I could not get the white on black tape…
I could not get the white on black tape to print with the labeller (PnP manager) I bought. When I contacted the chat line for assistance I came no closer to solving the problem.
25 de junho de 2022
Resposta da DymoOnline
Thanks for the review Stevi.
DymoOnline is a major supplier of Dymo products, however when it comes to technical advice it's best to reach out to Dymo Australia so that their experts can walk you through any technical issues and hopefully find a resolution. Please feel free to reach out to the Technical Support Desk on 1800 633 868.
Many Thanks
Hayley
Resposta da DymoOnline
Hi Valerie,
We are thrilled to have you as part of the DymoOnline family! 🤩Thank you for sharing your kind words with us. It’s always humbling to hear how we’re able to make our customers’ experience valuable! Have a lovely day!
Kind Regards, Weng
Happy with the Service.
20 de junho de 2022
Resposta da DymoOnline
Hi Linda,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards, Ally
Always a good experience
Always a good experience. Easy to order and always delivered promptly
20 de junho de 2022
Resposta da DymoOnline
Hi Sharon,
Thank you so much for your 5-star review! We will share this with our talent team to let them know to keep up the amazing work. :)
Kind Regards, Ally
I wish I could write a positive review…
I wish I could write a positive review but I still haven’t received my product, tracking details or a response to my 3 inquiries. I still need the printer and haven’t been able to get any contact or updates and when I log into review my order it says no orders were placed though I have email confirmations and continue to get requests to review the product. Id love to change this review either some help with my order.
19 de junho de 2022
Resposta da DymoOnline
Hi Maia
Thanks so much for your feedback.
We certainly hadn't forgotten about you, and please accept my apologies that it felt that way.
I have reviewed your order and can see your parcel left us on the 3rd June 2022 and is on its way to the US.
I'll have a team member email you directly with your tracking details and if you need anything further you can keep that email conversation open for further assistance.
Many Thanks
Hayley
Dymo is an awesome brand the products…
Dymo is an awesome brand the products do the job well, I've had my LT-100h for years and lasts to this day working, even soaked the thing in darn water on accident. These customers that leave a bad review because for example "they live to far away from the shops to pick up batteries" for the product they ordered that takes batteries..... can print themselves a 'STUPID' label and stick it to their forehead.
12 de junho de 2022
Opinião espontânea
Resposta da DymoOnline
Hi Matthew,
Thank you so much for this 5-star review, welcome to the DymoOnline community! We really appreciate you being a customer and supporting us, have a lovely day! :)
Kind Regards, Ally
Nice to see you are back to your best!
Nice to see you are back to your best!! Fast, hassle free and exceeding expectations and promises. Always a pleasure.
12 de junho de 2022
Resposta da DymoOnline
Hi Frank,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer-centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards, Ally
Paid Express, got scammed
Paid extra for Express shipping. You scammed me and used standard Parcel Post. 12 days later, no deliver and you ask for feedback...
12 de junho de 2022
Resposta da DymoOnline
Hi Matt
Thanks for taking the time to review us.
We clearly missed the mark for you with delivery of your parcel, and for that I'd like to apologise. We have been reviewing our freight recently and your order got caught up in those changes and was not sent Express even though it went with Australia Post. I'm pleased to see we were able to refund the freight charges for you. I appreciate the feedback as we certainly use it as an opportunity to improve.
Many Thanks
Hayley
Best label maker
Helpful staff, wide range label products, fast processing and shipping, and superb quality.
9 de junho de 2022
Resposta da DymoOnline
Hi Takeshi,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe! :)
Kind Regards, Princes
No Customer Support
Machine is great - delivery great.
Customer service from Dymo? A massive NO.
Doesn’t exist unless you have time to email them and get a reply days later. Tried to phone - disconnected. Tried facebook - told to email.
8 de junho de 2022
Resposta da DymoOnline
Thanks for reviewing us Donna, really appreciate it.
I'm hoping you were directed to the Dymo Technical Support Desk 1800 633 868, who are the experts in all technical issues. Mega is a major stockist of Dymo products and we rely on Dymo Australia to provide us with technical support.
Do not hesitate to reach out to our customer service team here at Mega if you require any additional information though.
Many Thanks
Hayley
My preferred store for any business…
My preferred store for any business needs. Best prices. Fast postage and 5-star customer service.
6 de junho de 2022
Resposta da DymoOnline
Hi Debra,
We are incredibly thankful that you took the time to leave us this review. The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! We look forward to fulfilling your orders again in the future. Have a great day and Stay safe! :)
Kind Regards, Princes
Ordered required labels online with no…
Ordered required labels online with no problems whatsoever. Ease of order followed up by prompt packaging and delivery via Auspost.
1 de junho de 2022
Resposta da DymoOnline
Hi Bernadette,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards, Weng
Seamless transaction thank you
30 de maio de 2022
Resposta da DymoOnline
Hi Berni,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day! Keep safe! :)
Kind Regards, Princes
Resposta da DymoOnline
Hi Sharry,
Thanks so much for sharing your experience with us. We hope to see you again soon. :)
Kind Regards, Ally
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