easyfundraising Opiniões 

4357
TrustScore: 4.5 em 5

4,4

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Classificada 2 em 5 estrelas

In principle, it sounds easy however, it takes too long for the donations to move from pending to completed and lots of our supporters donation don't track so they have to raise them as a missing dona... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easyfundraising is a great way to donate to my chosen cause. Downloading the extension onto my web browser was quick and simple, and the reminders I get to donate each time ensure that I am able to su... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The experience has been great! Everyone is so attentive & helpful. Lots of templates & ideas for getting you started. The Fundraising Specialist Team are particularly useful with & encouraging inc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fantastic organisation, the concept of easy fundraising is exceptional highly recommend for any charity or parent council like ourselves. We have generated a large sum of money with no effort at all -... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de cashback
  2. Caridade

Escrito pela empresa

easyfundraising is the UK's leading good cause cashback site. Since 2005 we’ve helped raise over £60 million for 190,000 good causes by turning your daily shopping into everyday magic. easyfundraising has partnerships with over 8,000 brands who will donate part of what you spend on their website to a cause of your choice. It won’t cost you any extra: the cost is covered by the brand. Why? Brands pay us a commission because when you start your shop from the easyfundraising website or app, they can see we sent you to them and if you make a purchase, a commission is generated, and we turn that into a donation – magic!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4357)

67 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

In principle it seems easy but it's not

In principle, it sounds easy however, it takes too long for the donations to move from pending to completed and lots of our supporters donation don't track so they have to raise them as a missing donation. As we are a PTA, we were offered a summer bonus offer of £3 per new supporter. Despite 17 people joining, we have not received the bonus because Easyfundraising say they did not sign up via the app but the supporters insist they did. After going around in circles and back and forth via emails, I was told that the tracking for this was all computerised and automatic and that was that. All that work recruiting supporters and we have nothing to show for it! It's really frustrating!

5 de julho de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you for taking the time to share your feedback. We're sorry to hear about your experience.

We understand it can be frustrating waiting for donations to move from pending to confirmed. This process is managed by each retailer, who must validate purchases before releasing donations, so timescales can vary from a few weeks to a few months. If a donation doesn't track, supporters can submit a Missing Donation query through their easyfundraising account for us to investigate.

We're also sorry to hear about your experience with the summer supporter bonus. We appreciate the effort that goes into recruiting new supporters and understand how disappointing this must have been.

We'd really like the opportunity to review this. Please email us at reviewfeedback@easyfundraising.org.uk, and we'll be happy to take another look. - Thanks Luisa

Classificada 5 em 5 estrelas

The experience has been great

The experience has been great! Everyone is so attentive & helpful. Lots of templates & ideas for getting you started. The Fundraising Specialist Team are particularly useful with & encouraging incentives to get things rolling for us. Thank you.

3 de junho de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks so much for your review Carol! Glad to hear the fundraising specialist team supported you. Good luck with your fundraising - Luisa

Classificada 5 em 5 estrelas

Straightforward way to fundraise

Easyfundraising is a great way to donate to my chosen cause. Downloading the extension onto my web browser was quick and simple, and the reminders I get to donate each time ensure that I am able to support my charity at no cost to me. I honestly don’t know why you wouldn’t want to use it, and I hope more retailers partner with easyfundraising in the future

1 de julho de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your fantastic review! We're delighted to hear you're enjoying using easyfundraising and that our browser extension is making it even easier to support your chosen cause every time you shop.

We really appreciate your support and your recommendation. We’re always working to grow our retailer network, so we hope to bring you even more opportunities to raise donations in the future. - Luisa

Classificada 5 em 5 estrelas

Fantastic organisation

Fantastic organisation, the concept of easy fundraising is exceptional highly recommend for any charity or parent council like ourselves. We have generated a large sum of money with no effort at all - amazing!! We would also like to at the Fundraising Specialist Team are extremely helpful and friendly always willing to run incentives for new supports to help raise more money for our cause - thank you!!!

24 de junho de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your wonderful review! We're delighted to hear that easyfundraising has helped your cause raise so much with so little effort.

It's especially lovely to hear your kind words about our Fundraising Specialist Team. They'll be thrilled to know their support and incentives have made a difference to your fundraising journey.

We wish you continued success with your fundraising! - Luisa

Classificada 5 em 5 estrelas

EasyFundraising have been fantastic

EasyFundraising have been fantastic, I wish I knew about it sooner. The Fundraising Specialist Team have been great at helping me get new supporters and offering great incentives.

9 de junho de 2026
Opinião espontânea
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Resposta da easyfundraising

Thanks for your 5* review Katie, so pleased to hear the Fundraising Specialist Team have supported you - Luisa

Classificada 3 em 5 estrelas

Good Idea to raise funds, but too slow

I like the idea behind Easyfundraising and the concept of raising money for good causes through everyday shopping. As a member of my son's school PTA, we're always looking for ways to generate additional funds, so it seemed like a good solution.

Unfortunately, our experience hasn't lived up to expectations. Despite installing the browser reminder and making sure I click the donation pop-up whenever I shop online, only around half of my purchases appear to be tracked successfully. On top of that, there seems to be a significant delay between making a purchase and seeing the donation recorded. Some donations from a few months ago are still showing as pending.

The payment process is also frustratingly slow. When our PTA received its first payment from Easyfundraising, it was only around £20, despite the fact that more than £270 had already been raised at that point according to the platform. This made it difficult to understand when funds would actually become available to our cause.

Overall, it's a good idea in principle, but the tracking, validation and payment processes feel slow and inefficient. If these issues were improved, it could be a much more effective fundraising tool.

3 de junho de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you for taking the time to share your experience and for supporting your son's PTA through easyfundraising.

We're delighted that you see the value in the idea behind easyfundraising, but we're sorry to hear that your experience hasn't met your expectations.

Tracking can occasionally be affected by factors outside of our control, such as cookie settings, ad blockers, or changes made during the shopping journey. While our Donation Reminder helps maximise successful tracking, unfortunately it cannot guarantee that every purchase will track. In some cases, donations may also not track or be declined if unauthorised voucher codes are used, or if an order is cancelled, returned, or amended after purchase. If you believe any donations are missing, our support team can investigate these through our Missing Donation process.

We understand that waiting for donations to appear and move from pending to confirmed can be frustrating. The validation process is controlled by each retailer, who must confirm that a purchase is eligible before releasing the donation. This can take several weeks or, in some cases, a few months depending on the retailer and their returns period.

In terms of payments to causes, donations are paid out once they have been confirmed by retailers and received by easyfundraising. This is why the amount paid to your PTA may have been lower than the total amount showing as raised at the time, as some donations were still awaiting confirmation or payment from the retailer.

We appreciate your feedback regarding tracking, validation and payment times. We're continually working with retailers to improve these processes and make fundraising as smooth and effective as possible for both supporters and causes.

We're happy to discuss any individual donations that are missing or that you would like further clarity on. If so, please reach out to us at reviewfeedback@easyfundraising.org.uk and we'll be happy to help. - Thanks again Luisa

Classificada 5 em 5 estrelas

What a great idea

What a great idea! Why wouldn't you? I had occasion to contact Easyfundraising when setting up my page but the Fundraising Specialist Team were so friendly and helpful. My cause site is easy to navigate and I get a bit of a thrill at seeing how much we are raising. When shopping I find it necessary, if you navigate away from the page, to keep clicking to get donation to ensure a contribution is generated. It does make me more loyal to my retailers and thanks must go to them for their generosity.

26 de maio de 2026
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Resposta da easyfundraising

Thanks so much for your review Jane! Wonderful to hear the fundraising specialist were friendly and helpful :) - Luisa

Classificada 5 em 5 estrelas

Easyfundraising is super easy to use…

Easyfundraising is super easy to use and a great resource for charities. The Fundraising Specialist Team were really helpful in giving tips for boosting our cause and encouraging supporters to raise more money. Highly recommend!

26 de maio de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your kind words Freya, so glad to hear the team have supported you so well! - Luisa

Classificada 1 em 5 estrelas

Only 25% of donations actually track

I follow the T&Cs of the donations perfectly and probably only 25% of donations actually track correctly. The rest require you to raise missing donation queries, which take months to settle and are rarely accepted.

Such a waste of time. - for context, i've been using it for 3 years.

22 de maio de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Hi Adam, I'm sorry to hear that. If you'd like to reach out to us at reviewfeedback@easyfundraising.org.uk I'd be happy to take a look - Thanks Luisa

Classificada 5 em 5 estrelas

This is a fantastic super easy process…

This is a fantastic super easy process to raise funds for great causes which literally costs you nothing!
I organised a quick help call which got me up and running in just 15 minutes. The staff are extremely helpful. I can't recommend this highly enough.

8 de maio de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your review Chris, so pleased to hear how the team have supported you. - Luisa

Classificada 5 em 5 estrelas

Superb start to our fundraising campaign

We have had a superb experience so far with Easy Fundraising. The Team talked us through the process and gave us some handy hints and tips to get signups and also some very handy incentives to get us started. We are less than a month in and can already see the brilliant benefits.
Would highly recommend signing up!

11 de maio de 2026
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Resposta da easyfundraising

Thank you so much for your lovely review! We’re so pleased to hear you’ve had a great start with easyfundraising and that the team’s support and tips have been helpful. It’s fantastic that you’re already seeing the benefits after less than a month! - Luisa

Classificada 5 em 5 estrelas

The easyfundraising platform is actually EASY and it works!

The easyfundraising platform is just perfect for raising funds for start-up, grass roots organisations like our community interest company (CIC) called Holding Your Online Hands. The only alternative is applying for grants one by one.

Their customer service team (go Jess) are outstanding. Friendly, efficient, super helpful and make it obvious they want this to be successful for CIC.

We would rate it higher than 5 stars if that was possible! Thank you

29 de abril de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your wonderful review! Jess is amazing and we're so pleased to hear how she's supported you. Happy fundraising! - Luisa

Classificada 5 em 5 estrelas

Brilliant support

The Fundraising Specialist Team are really helpful and have good ideas on how to operate efficiently. My post-setup call was really helpful too.

27 de abril de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks for your review Emma, it's great to hear the team were so helpful - Luisa

Classificada 2 em 5 estrelas

Constant failure to track payments made…

Constant failure to track payments made despite clearly using access via easyfunding into my online accounts no help from tech team simply says my error

24 de abril de 2026
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logótipo da easyfundraising

Resposta da easyfundraising

Sorry to hear about your experience, Rosemary. If you’d like us to investigate a missing donation and help ensure your future donations track correctly, please contact us at reviewfeedback@easyfundraising.org.uk we’d be happy to help. - Luisa

Classificada 5 em 5 estrelas

Excellent platform

Excellent platform, Huge benefit for the club. thank you.

23 de abril de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks so much for your review! Luisa

Classificada 5 em 5 estrelas

This is a really straightforward and…

This is a really straightforward and simple way to raise funds and it’s really easy to sign up and use. Great idea and very helpful staff. Thanks a lot

20 de abril de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thanks so much for your review Christopher, so glad to hear you're enjoying raising with us and everyone has been helpful - Luisa

Classificada 5 em 5 estrelas

Helpful Fundraising Specialist Team

Luisa and Clare at the Fundraising Specialist Team were super helpful with all the process of setting up my causes, they have been quick and friendly to reply to all my questions and have also been proactive at suggesting ways to gain more supporters and donations.

15 de abril de 2026
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Resposta da easyfundraising

Thank you so much for your kind words Bettina, we are always here to support and help you raise - Luisa

Classificada 5 em 5 estrelas

Very helpful and supportive

The help and support when setting up easy fundraising especially the fundraising management team has been second to none. I would definitely recommend.

13 de abril de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Thank you so much for your review! So glad to hear the team have been helpful, happy fundraising - Luisa

Classificada 5 em 5 estrelas

Donate while you shop

An easy way to earn money for your chosen charity simply by continuing to shop online as you usually do. There are many retailers involved and more being added all the time.

9 de abril de 2026
Opinião espontânea
logótipo da easyfundraising

Resposta da easyfundraising

Hi Mags thanks so much for your review! - Luisa

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