Received parcel however the glasses themselves were missing, I contacted them straight away 2 weeks ago and they still haven't provided a solution, I'd like a refund ASAP please They've refunded me... Ver mais
A empresa respondeu
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Received parcel however the glasses themselves were missing, I contacted them straight away 2 weeks ago and they still haven't provided a solution, I'd like a refund ASAP please They've refunded me... Ver mais
A empresa respondeu
Very happy. I had issues ordering a pair of Rayban Sunglasses from a UK firm, so called Edel-Optics as their website suggested they had the Sunglasses in stock. They confirmed they did have the stock,... Ver mais
Glasses arrived on time but the parcel was damaged. Fortunately the crushed box didn’t reach the glasses but the glasses box should have reached me in tact as that’s the corresponding box to show legi... Ver mais
Was a bit concerned because of the bad reviews but got the shades in 4 working days. The price was cheaper 25% compared to other shops a nice bargain.
Established in Hamburg, Germany, in 2009, Edel-Optics serves customers in 120 countries worldwide via our online shop with 53 different country domains. Our range includes over 60,000 sunglasses and glasses models as well as contact lenses at incredibly low prices. If you have any questions, you are welcome to contact us - our international service team looks forward to assisting you!
Nobistor 16, 22767, Hamburg, Alemanha
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Received my sunglasses today, delivered as forecast by Edel-Optics, in excellent condition, well packaged and for a very competitive price. Communications throughout the process were excellent. I would recommend them wholeheartedly, and will be back again in the future.
Brilliant service from ordering to delivery tracked all the way from Hamburg to the U.K. with UPS.
I will definitely be buying from edel-optics again great sunglasses thank you highly recommend
good company. 100% authentic. I double check in oficial store with the staff hes guarantted me this is original product. thanks to be honest with me
Excellent
This is the 12th pair of glasses have have purchased from edel optics
Best prices
Excellent website
Fast delivery
Great place for designer sunglasses/glasses at a fab price. This is now the fourth pair of sunglasses I’ve ordered from Edel Optics and I wouldn’t hesitate to recommend to anyone. Website is easy to navigate and the try on feature is really helpful to check that your choice will suit you before you commit to buying (any chance this can be extended to ALL glasses?! 😀). Option to customise to include prescription lenses is a particular plus for me, as I struggle to find the brands I want to buy in Specsavers! Shipping has always been quick and problem free, even after the UK leaving the EU. I can’t speak for the complaints/returns process as I thankfully have loved all my orders and have never needed to return or complain.
This pair was purchased for my husband, who loves them….but I’m delighted to confirm they suit me too!! 😂
Smooth transaction. The item was on sale and the price was very good. Delivery by UPS was fine too.
Very slick experience. UPS delivery later than expected but was communicated effectively and in advance. Was worried there may have been additional charges with regards to being imported from abroad but it was all seem-less. Price was incredibly competitive. Would definitely use again.
This is second time I've purchased items from Edil Optics. An easy website to use, good quality products that arrived very quickly.
Promt and proficient service. Product as requested. Very good price.
Excellent Opticians, specticle frames and case great, delivery by UPS a day late and to wrong building...
Fantastic service!!! Highly recommend . Speedy delivery to UK and great communication from company!
Will def use this company again
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