Service from Harris at your new Clydebank store who sold us a scooter and delivered it to our home: Range of mobility scooters and other mobility aids Approaches used to inform customers No pre... Ver mais
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Leia as opiniões dos outros
Had a technical problem with a week old scooter which can happen as tech does sometimes fail . Crossgates Eden Donna and Anita were very helpful as was area manager Sarah . They resolved the issue as... Ver mais
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Visited store yesterday to look at purchasing a folding scooter. Dawn was excellent, she was very honest and didn’t try and just get a sale which we respected. She gave demos of all options available... Ver mais
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Problem solved I got a new replacement very good service staff was very friendly and understanding I'm quiet happy with my mobility scooter now but I do wish I had asked more questions about my choice... Ver mais
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Informações sobre a empresa
Escrito pela empresa
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Informações de contacto
16 - 20 High Street East, DN15 6UH, Scunthorpe, Reino Unido
- 01724 747477
- www.eden-mobility.co.uk
4,8
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My mum has been looking to buy a…
My mum has been looking to buy a mobility scooter. She found one she liked at Eden mobility in Chesterfield. She had problems with the finance app and went back today. Riley was very patient and very helpful. He couldn't do enough to help her. He is a very pleasant, kind and helpful young man.
16 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Sam was exceptional, very helpful and very patient with my friend,
The friendlyness and knowledge of staff
16 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Excellent customer service from Cross Gates store
Donna was very helpful with my Mum who needed something sturdier rather than her walking stick. She spent time making sure Mum could manage the rollator even walking to the car and ensuring it fitted in the back. Excellent customer service from Donna.
20 de junho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
The friendly and helpful staff Diane…
The friendly and helpful staff Diane and sam
15 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Lucy made me feel welcome was friendly…
Lucy made me feel welcome was friendly and helpful and I will shop at Eden Mobility Oldham again
15 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
We've been into eden mobility today and…
We've been into eden mobility today and met mick Draley? He was very kind and patient with us and very helpful
15 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
They had what we was looking for.
They had what we was looking for.
Excellent service by Paul Wilson
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Leigh and Clare
Leigh and Clare are always very welcoming they are both very knowledgeable about all products in store and online. They are both caring and listen to match the perfect powerchair to fit my needs and they make me welcome everytime I nip in
15 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Thank god the wheelchair is sorted call…
Thank god the wheelchair is sorted call after call after call U don't answer ring back within a sec don't like it bombard me like that again ILL NEVER RING YOU BK, on a positive note Paul was lovely kind a patient first time I've ever had an electric wheelchair
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Popped in last weds with my mum
Popped in last weds with my mum. She’s reluctant to use an aid but Max really made her feel like it wasn’t such a big deal offering her lovely advice and giving her real life examples of customers younger and older than her. Highly recommend this store.
8 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Happy with service, Hartlepool shop.
I took my mother to the Hartlepool shop yesterday (13/07/2026) to buy a rollator to improve her quality of life. It was Dawn managing the shop and we were happy with the service and information that we received from Dawn to help us make the right choice in terms of which rollator was best for my mother, as well as being grateful for Dawn pointing out and demonstrating useful safety information.
13 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
My wife and I visited Eden Mobility
My wife and I visited Eden Mobility in chesterfield to enquire about a wheelchair for my wife. We were welcomed by a pleasant young man Riley, who gave us advice for the right wheel chair to meet her needs. She tried several types of wheelchair and after listening to the advice from Riley we went home with a chair for the right price and met her needs thanks to the patience and help from Riley.
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Lee was extremely helpful and friendly
Lee was extremely helpful and friendly. Very knowledgeable and could answer all questions. Made my dad feel very welcome and gave him space to decide what was best for him.
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Anna is always welcoming and is happy…
Anna is always welcoming and is happy to chat. Lots of places are really rushed and rude but she is friendly. I tell all my friends this is the best mobility shop in Southampton
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Poor contact system
We ordered some replacement parts for one of our wheelchairs which we had purchased from Eden and received nothing in the post. After two and a half weeks tried to contact Eden to find out what was happening. The phone back promised by the answer phone never happened, contacted by messenger suggested a faster response if I used the email system, as I never got a reply from a person just a computer generated message I can’t say if it was quicker. Another round of phone calls where I got to the end of the messages as it cut me off resulted in having to go back to the local store. Not very good service. The store staff are very helpful but they are not contactable by phone . This needs sorting not everyone can just go back to the local store as easily as I can.
14 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave a review. We are sorry to hear that you experienced some issues with our service.
I can confirm that we contacted you today to discuss your concerns and work towards a resolution. We appreciate your feedback, as it helps us improve our service and customer experience.
Warm regards,
Eden Mobility
Nick was great I needed a reclining…
Nick was great I needed a reclining chair for the same day and I was no more than 20 minutes in the store he disassembled it packed Into my car with the help of another staff member. Great job
13 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Came in today and sophia was amazing…
Came in today and sophia was amazing went above and beyond to help my husband I highly recomand
13 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Perfect sales assistant
Diane who served me on Saturday afternoon when she was due to close shop was v good with me & my husband she was patient & understanding to our needs she didn’t seem as if she was fobbing us off like some sales assistants do she explained everything we needed to know about the scooter we purchased
In all she was a v friendly sales assistant v knowledgable kind patient & helpful
11 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for taking the time to leave us such a lovely review. We really appreciate your kind words and are delighted to hear that you had a positive experience with Eden Mobility. Your feedback means a great deal to our team, and we look forward to helping you again in the future. Thank you for choosing Eden Mobility.
Pleasant very helpful and trustworthy.
Pleasant very helpful and trustworthy.
Was able to help and understand my friend who has hearing problems
Thank you for all your help
11 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
Rachel was extremely helpful
Rachel was extremely helpful, did her best to solve my problem within minutes, big thankyou
11 de julho de 2026
Opinião espontânea
Resposta da Eden Mobility
Thank you for your review.
We really appreciate you taking the time to share your feedback. It's great to hear about your experience, and we're delighted that we could help. Your kind words mean a lot to the team at Eden Mobility.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind regards,
The Eden Mobility Team
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