Pricing was main reason to use EC. Apart from the late delivery which was disappointing, everything else was fine. When I talked to Charlotte in customer service, she was quick to investigate. Parts... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to order online and fantastic prices. Regulary updated regarding delivery. Quality of purchases was excellent and is the reason I will always return. I would, however, suggest that they change t... Ver mais
The dispatch of the goods wasn’t the best but ok. But please stop using DHL e-commerce. Have recently made two orders and both promised three delivery dates all ending up with “sorry there has been a... Ver mais
Just what i needed. Useful to buy components which can be seen all in one place rather than trawling around endlessly trying to source individually. Good competitive pricing . The delivery is not... Ver mais
Informações sobre a empresa
Sobre The Electrical Counter
Escrito pela empresa
Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.
Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.
Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.
Shop our electrical ranges:
Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia
At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.
Meet The Team Behind The Electrical Counter
Escrito pela empresa

- Free Delivery On Orders Over £150
- All orders over £150(inc VAT) delivered to your door Free Of Charge.
- Friendly Helpful Advice
- Unsure of what you need to order? Call our experienced team - we are here to help.
Informações de contacto
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, Reino Unido
- 01233 469228
- sales@electricalcounter.co.uk
- www.electricalcounter.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 13% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don't believe the delivery times!
I chose this vendor because they had good range on their website and good prices. Unfortunately, they don't carry stock of a lot of it. It's advertised as 2-3 days delivery but what this actually means is they'll order it from their suppliers and will delay the entire order until it's all in stock. So even if most things are "next day", by default they won't send any of it until they have the lot. What's more annoying is they don't communicate this until you phone up to ask where the delivery is and then they tell you it's on hold. They did subsequently send the in stock items and put the rest on back order, but it was still too late. Nice people on the phone but I think the way they sort dispatch leaves a lot to be desired. Twice I have had electricians turn up without the stuff to fit because sadly the Electrical Counter has let me down.
Very competitive price.
I’ld looked on other websites and found this lamp on The Electrical Counter at a very competitive price. It arrived promptly, was well packaged and is really lovely!
Excellent value
Excellent service, good delivery times, value for money over competition.
Although the parcel was held up this…
Although the parcel was held up this was with DHL and not The Electrical Counter.
Very disappointed on how long the items…
Very disappointed on how long the items ordered took to arrive after paying over the odds on delivery costs.
£10 to deliver 1 light fitting and it takes 6 days
£10 to deliver 1 light fitting. Ordered Wednesday 27th August 9pm but not dispatched until Tuesday 3rd August after I emailed asking why it hadn't been dispatched yet. Delivery attempted 4th August, 6 full days after purchase. No other delivery option other than DHL £10 service and for it then to take 6 days from order to delivery attempt is poor in my opinion.
Excellent service very fast delivery…
Excellent service very fast delivery and lowest price thank you
Found the electrical counter to have…
Found the electrical counter to have the cheapest price at the time for what I needed and delivery came super quick with no issues would definitely use them again
Good solid service
I ordered and the correct things arrived within 5 working days, have been fitted, work well and look fab! The sockets were more reasonable than most places too. Thanks very much. 😊
Good suppliers but sometimes takes up…
Good suppliers but sometimes takes up to 10 days to deliver basic materials which is ridiculous.
Very quick service
The spotlight ordered to replace a defective one in the garden was despatched quickly. Great that you had the brand we needed (Knightsbridge), thank you.
Exactly as described
Exactly as described. Good delivery time 3 business days. Good price too. BG module switch about 10% cheaper than the competition
3 wks to deliver 1 item of out of 5
Nearly 3 weeks to deliver 1 item out of 5 after chasing via email - no comms. Finally delivered the remaining 4 out of 5 after chasing via phone - no comms.
Clowns.
A quick and easy process
A quick and easy process, I needed more information about delivery options before ordering and received a clear answer. The order was delivered, as requested and I am happy with the product
Disappointing overall service
Missed dispatch time despite ordering at 9am, then like so many companies nowadays let down by their delivery partner who couldn't find it on the van. Companies if you use Evri I will not use you again! May revise this rating down depending how long the refund takes to arrive.
The service was excellent
The service was excellent. Got the sockets and switches ever so quick. They look great
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








