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The Electrical Counter Opiniões 

12 851
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Pricing was main reason to use EC. Apart from the late delivery which was disappointing, everything else was fine. When I talked to Charlotte in customer service, she was quick to investigate. Parts... Ver mais

Classificada 5 em 5 estrelas

Easy to order online and fantastic prices. Regulary updated regarding delivery. Quality of purchases was excellent and is the reason I will always return. I would, however, suggest that they change t... Ver mais

Classificada 3 em 5 estrelas

The dispatch of the goods wasn’t the best but ok. But please stop using DHL e-commerce. Have recently made two orders and both promised three delivery dates all ending up with “sorry there has been a... Ver mais

Classificada 5 em 5 estrelas

Just what i needed. Useful to buy components which can be seen all in one place rather than trawling around endlessly trying to source individually. Good competitive pricing . The delivery is not... Ver mais

Informações sobre a empresa

  1. Grossista de materiais eléctricos

Sobre The Electrical Counter

Escrito pela empresa

Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.


Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.


Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.

Shop our electrical ranges:

Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia


At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.

Meet The Team Behind The Electrical Counter

Escrito pela empresa

Free Delivery On Orders Over £150
All orders over £150(inc VAT) delivered to your door Free Of Charge.
Friendly Helpful Advice
Unsure of what you need to order? Call our experienced team - we are here to help.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(12 851)

607 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Don't believe the delivery times!

I chose this vendor because they had good range on their website and good prices. Unfortunately, they don't carry stock of a lot of it. It's advertised as 2-3 days delivery but what this actually means is they'll order it from their suppliers and will delay the entire order until it's all in stock. So even if most things are "next day", by default they won't send any of it until they have the lot. What's more annoying is they don't communicate this until you phone up to ask where the delivery is and then they tell you it's on hold. They did subsequently send the in stock items and put the rest on back order, but it was still too late. Nice people on the phone but I think the way they sort dispatch leaves a lot to be desired. Twice I have had electricians turn up without the stuff to fit because sadly the Electrical Counter has let me down.

14 de agosto de 2026
Classificada 5 em 5 estrelas

Very competitive price.

I’ld looked on other websites and found this lamp on The Electrical Counter at a very competitive price. It arrived promptly, was well packaged and is really lovely!

12 de agosto de 2026
Classificada 2 em 5 estrelas

£10 to deliver 1 light fitting and it takes 6 days

£10 to deliver 1 light fitting. Ordered Wednesday 27th August 9pm but not dispatched until Tuesday 3rd August after I emailed asking why it hadn't been dispatched yet. Delivery attempted 4th August, 6 full days after purchase. No other delivery option other than DHL £10 service and for it then to take 6 days from order to delivery attempt is poor in my opinion.

12 de agosto de 2026
Classificada 5 em 5 estrelas

Good solid service

I ordered and the correct things arrived within 5 working days, have been fitted, work well and look fab! The sockets were more reasonable than most places too. Thanks very much. 😊

7 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick service

The spotlight ordered to replace a defective one in the garden was despatched quickly. Great that you had the brand we needed (Knightsbridge), thank you.

25 de julho de 2026
Classificada 5 em 5 estrelas

A quick and easy process

A quick and easy process, I needed more information about delivery options before ordering and received a clear answer. The order was delivered, as requested and I am happy with the product

20 de julho de 2026
Classificada 3 em 5 estrelas

Disappointing overall service

Missed dispatch time despite ordering at 9am, then like so many companies nowadays let down by their delivery partner who couldn't find it on the van. Companies if you use Evri I will not use you again! May revise this rating down depending how long the refund takes to arrive.

7 de agosto de 2026

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