Pricing was main reason to use EC. Apart from the late delivery which was disappointing, everything else was fine. When I talked to Charlotte in customer service, she was quick to investigate. Parts... Ver mais

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Leia as opiniões dos outros
Easy to order online and fantastic prices. Regulary updated regarding delivery. Quality of purchases was excellent and is the reason I will always return. I would, however, suggest that they change t... Ver mais
The dispatch of the goods wasn’t the best but ok. But please stop using DHL e-commerce. Have recently made two orders and both promised three delivery dates all ending up with “sorry there has been a... Ver mais
Just what i needed. Useful to buy components which can be seen all in one place rather than trawling around endlessly trying to source individually. Good competitive pricing . The delivery is not... Ver mais
Informações sobre a empresa
Sobre The Electrical Counter
Escrito pela empresa
Established in 2010, The Electrical Counter is an independent electrical wholesaler supplying customers across the UK. We offer a huge range of electrical products from trusted industry brands, with competitive pricing, reliable stock and friendly, knowledgeable support.
Whether you're an electrician, contractor, business or homeowner, you can shop online for everything from switches and sockets and lighting through to circuit protection, heating, security, smart home products and EV charging. We also offer FREE nationwide delivery on orders over £150.
Our range includes leading manufacturers such as BG, Ansell Lighting, Scolmore Group and many more, with products for domestic, commercial and professional electrical installations.
Shop our electrical ranges:
Switches & Sockets
Lighting
Light Bulbs & Lamps
Circuit Protection
CCTV, Fire & Security
Heating & Ventilation
Wiring Accessories
Smart Home
Water Heating & Cooling
Tools, Fixings & Workwear
EV Charging & Renewables
Controllers & Timers
Networking & Multimedia
At The Electrical Counter, we focus on great products, competitive prices, fast delivery and real support from a knowledgeable team when you need it.
Meet The Team Behind The Electrical Counter
Escrito pela empresa

- Free Delivery On Orders Over £150
- All orders over £150(inc VAT) delivered to your door Free Of Charge.
- Friendly Helpful Advice
- Unsure of what you need to order? Call our experienced team - we are here to help.
Informações de contacto
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, Reino Unido
- 01233 469228
- sales@electricalcounter.co.uk
- www.electricalcounter.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 13% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointing overall service
Missed dispatch time despite ordering at 9am, then like so many companies nowadays let down by their delivery partner who couldn't find it on the van. Companies if you use Evri I will not use you again! May revise this rating down depending how long the refund takes to arrive.
The service was excellent
The service was excellent. Got the sockets and switches ever so quick. They look great
No problems, all good at a good price.
Transaction complete as expected with no problems. Good price!
Exactly what I wanted
Exactly what I wanted, good delivery and at reasonable price definitely recommend this company
Sensible small order postage.
Needed a specialist switch which they had in stock. Great price.
Good range; good prices; poor delivery experience
Ordering from The Electrical Counter website was easy.
The range of items was great and the prices were very competitive.
Five stars for them but only four overall because their delivery partner (DHL) was very poor at letting me know when my order would be delivered.
Will use them again. 10/10
I bought lamps for our smart home, which were actually on sale. They were delivered promptly and well wrapped. Will use them again. 10/10
Best price around for these lights…
Best price around for these lights including postage.
Items were packed well and fast delivery. Recommended *****
Thank you.
Happy with the purchase and prompt…
Happy with the purchase and prompt delivery from the company.
Not to be trusted
Quickly after making the order on 21st July, on 22nd I asked to cancel before dispatch. The same day 'Chloe" acknowledged my request and agreed a refund.
Two days later they dispatched the unwanted item
It took almost a week to ship out the…
It took almost a week to ship out the items. Some of the items missing in the first delivery.
Good quality product
Good quality product ,specs as described.
On time delivey to date stated .
Excellent Customer service
I rang up to see when the items would be delivered and was advised they weren't in stock but would be ordered Monday. They arrived Thursday and the customer service was excellent.
The products were exactly what was needed to complete my job.
Website clear and well priced
Website clear and well priced - delivery swift and efficient.
Fast delivery and same product cheaper…
Fast delivery and same product cheaper then the wholesalers I previously used for years.
Efficient and reliable service
We have used Electrical Counter several times over the past year. The products are as as we expected and orders were processed quickly and efficiently.
What a great company and team to deal with!
First order took around 1 week to arrive but the 2nd arrived next day after I spoke to them about it and came up with a solution and they happily accommodated my request which is rare these days. I ordered from this company as their service levels in reviews came out higher than other and they offer 30 days returns which is handy as I can return the unused items. The team on the phone are great at customer service as they are very friendly so they will get all the business from my developments moving forwards. Also in all a great company to deal with.
Great service and prices
Great service and prices , canny wack it with a big stick
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