Electrical Deals Direct Opiniões 

1783
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de sistema de água quente
  2. também em
  3. Fornecedor de equipamentos e sistemas de aquecimento
  4. Fornecedor de filtros de água
  5. Fornecedor de peças para eletrodomésticos
  6. Grossista de materiais eléctricos
  7. Loja de materiais para canalização

Escrito pela empresa

Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(1783)

82 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Fast delivery

17 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks so much for the review Neil, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Gledhill cylinder gives great service for you or your client.

Classificada 5 em 5 estrelas

fantastic service

Made contact for a heatrae sadia water heater in the afternoon wednesday arrived friday via dpd.Will happily use EDDagain

11 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for this lovely 5 star review Bob - we really appreciate it. We're chuffed that you found our super-slick service to your liking!
We look forward to welcoming you back, and we trust the Heatrae undersink water heater gives you many years of great service. (Just like WE did!)

Classificada 5 em 5 estrelas

Quick delivery

Quick delivery, fitted the bill

12 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for the lovely 5 star review Julie.
We're glad the Baxi spare fitted the bill!

Classificada 5 em 5 estrelas

You supplied the cheapest Zip boiler I…

You supplied the cheapest Zip boiler I could find online, free delivery expect it within five days. It arrived approximately fifteen hours after I ordered it. How can it possibly get better than that?
I would highly recommend EDD to anyone who asks.

6 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Mark! What a perfect 5 star review!
(I mean we get a LOT of them, but we're always well chuffed whenever we read them)
We hope the Zip Econoboil gives you or your clients many years of great service - and you know what that's like, right? ;o)

Classificada 5 em 5 estrelas

Fantastic service only ordered my items…

Fantastic service only ordered my items yesterday lunchtime and received them by just after midday today. Super fast. I had call yesterday because I had a problem which a lovely young lady sorted out for me. They then emailed me confirmation of my order and followed up with one say I would receive tracking details and I found the service second to None. Fantastic will definitely use them again and recommend them to others.

11 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Hi Richard, and thank you so much for this wonderful 5 star review.
I've tracked down who helped you out and it was Diana - indeed a lovely young lady (!) so I've made sure she had a Director's pat on the back from me on your behalf!
We're delighted that our customers recognise our insistance on ensuring we exceed every expectation.
We trust your Ariston water heater gives you years of great service just like WE have.

Classificada 4 em 5 estrelas

Great Communication

Communication was great, and service was brilliant from start to finish.

3 de março de 2026
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Thanks so much for the review Nick, and although it's really appreciated, I was wondering what we could have done to get the maximum 5 stars that we always hope and strive for!
If we fell short in ANY way, please let us know, so that we can help or just to improve to reach the perfection we crave!
In the meantime, we trust your Aquapoint water heater gives great service.

Classificada 5 em 5 estrelas

A straightforward service with prompt…

A straightforward service with prompt and efficient delivery.

2 de março de 2026
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Thanks for this positive 5 star review Pawel, it's really good of you to take the time to tell the rest of the world how great we are!
We look forward to helping you out with spares or water heating the next time.
Many thanks again.

Classificada 5 em 5 estrelas

Great experience including providing…

Great experience including providing useful information and keeping me informed as well as competitive pricing and swift delivery, could not fault, will buy again in the future

15 de fevereiro de 2026
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Resposta da Electrical Deals Direct

Thanks for this great 5 star review Ian, it's really appreciated.
We're always glad to hear that the additional information and efficiency is recognised - we feel it's a really important part of any online shopping experience.
Many thanks once again.

Classificada 1 em 5 estrelas

Looked nothing like the picture

Looked nothing like the picture. Delivery was fast. But ultimately it’s no use

4 de março de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Hi Jon.
I'd really like to help you with this, but I have no details of your order.
Please could you get back in touch so that we have a chance of rectifying this?
Many thanks, James. (CEO)

Update:
Many thanks for the order info Jon - I believe my colleague Breen is now rectifying this for you. I'd be very grateful, if you feel we have put this right efficiently, if you could edit this review to reflect that. It would be so helpful. Thank you.

Classificada 5 em 5 estrelas

service

excellent & efficient service as ever telesales staff always willing to help

2 de março de 2026
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Resposta da Electrical Deals Direct

Many thanks Philip, for acknowledging that we're a great, efficient bunch here at Electrical Deals Direct!
And thanks also for your continued loyalty and business, we really appreciate it.
We trust the Zip Econoboil arrived rapidly and gives many years of great service. (Just like WE do!)

Classificada 5 em 5 estrelas

Replacement Thermostats

I needed some replacement Herschel thermostat kits. I found Electrical Deals Direct offering them for a good price - cheaper than elsewhere. In the process of placing the order I found their customer service to be excellent. They were very responsive and helpful. While delivery was suggested for the following Monday when my order was placed on Thursday, the items arrived on Friday. Very pleased overall with the service and have no hesitation in recommending EDD.

19 de fevereiro de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for the lovely review Ian, we really appreciate you appreciating us! (and telling the rest of the world!)
We're glad we surpassed your expectations with the delivery as well as the price.
We look forward to welcoming you back soon.

Classificada 5 em 5 estrelas

Great business

Easy to deal with and kept me fully informed of the order as it was dispatched.

16 de fevereiro de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for the great 5 star review William, it's really appreciated.
We trust the Gledhill cylinder will give great service for many years.
Thanks again!

Classificada 5 em 5 estrelas

Purchased more Herschel Panel Haters

Ordered 2x additional Herschel panel heaters to add to the others we already have - great prices but also a GREAT service from EDD. Shout out to "Breen" who was excellent checking stock and ensuring the products arrived quickly on the day required. Delivered on time when promised, via Royal Mail with updates. Having had very bad experiences from a number of other couriers I was pleased edd use a credible carrier - these arrived in perfect condition, packaging with no scuffs or dents!! Well Done - will certainly come back again.

20 de fevereiro de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

What a fabulous review Mike - many thanks!
(we're really used to great reviews, but they still fill us with immeasurable joy.....)
Yes, we're really lucky to have Breen in our team - she's known for going above and beyond, for certain.
We look forward to helping you again soon.

Classificada 5 em 5 estrelas

Great hot water cylinder good value for…

Great hot water cylinder good value for money and was quickly dispatched the team were very helpful.highly recommend

26 de janeiro de 2026
Opinião espontânea
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Many thanks for this great 5 star review Simon.
We're really glad that you're pleased with the Gledhill cylinder price and delivery, along with the helpfullness of the team here at EDD.
We look forward to welcoming you back soon.

Classificada 5 em 5 estrelas

Amazing service from online ordering to…

Amazing service from online ordering to the regular communication ref delivery. Arrived on time and thoroughly recommend this company. I will be keeping their details on record

2 de fevereiro de 2026
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Resposta da Electrical Deals Direct

Many thanks for the lovely review Wendy, it's really appreciated.
Efficiency pays off.
Having worked for your company (back in the Archway days!) I know there are many things we could mutually help each other with.......
Give Colin my best!
James Loveridge.

Classificada 5 em 5 estrelas

Amazing service

Delivery of my order was amazingly fast. Ordered on 13th delivered on 15th I can't fault that, along with great price for my purchase.

15 de janeiro de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for this great 5 star review Bill - we really appreciate you posting this, and we hope your Santon water heater installation all went without a hitch.
Thanks again.

Classificada 5 em 5 estrelas

I did so much research before making…

I did so much research before making this purchase. I was looking for a major supplier offering the best value, and EDD ticked all these boxes. I’m so glad I used EDD, the website is easy to navigate, by far the best value for money and super quick delivery.

16 de janeiro de 2026
Opinião espontânea
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Well..... what a lovely review Lee, and although we're not surprised that you're super-pleased with your Electrical Deals Direct experience, it's really good of you to take the trouble to relay this to the rest of the world!
We hope your Herschel heater gives you many years of great service.

Classificada 5 em 5 estrelas

Easy to order and quick delivery

8 de janeiro de 2026
Opinião espontânea
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Thanks for this great 5 star review James.
We always ensure our customers are impressed, and thank you for telling the rest of the world!
We trust your Zip filter will give you continued great tasting filtered water, and we look forward to welcoming you back when you need a replacement.

Classificada 5 em 5 estrelas

Great service

I placed the order via telephone. The operator was polite and understood what I required and offered good advice. The product arrived exactly on time as promised.

5 de janeiro de 2026
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks so much for this wonderful 5 star review Howard - we appreciate that consumers are bombarded with requests for reviews and feedback, so it always means a lot when people take the trouble to post a review.
We're really pleased that you received top-notch service (you'll get nothing less from us!)
We look forward to welcoming you back as a customer in the future.

Classificada 5 em 5 estrelas

very fast delivery !

very fast delivery !

12 de janeiro de 2026
Opinião espontânea
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Thanks for this 5 star review Ewa - it's really appreciated.
We're glad that the Billi gas arrived swiftly!
We look forward to your next purchase - thanks again!

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