Very helpful. The wrong fitting was sent. Stef was very helpful sorting out the issue and getting a replacement organised.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
A empresa respondeu
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
A empresa respondeu
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistema de água quente
- também em
- Fornecedor de equipamentos e sistemas de aquecimento
- Fornecedor de filtros de água
- Fornecedor de peças para eletrodomésticos
- Grossista de materiais eléctricos
- Loja de materiais para canalização
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contacto
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent communication and lighting…
Excellent communication and lighting fast delivery !
First time I have used this company and would definitely recommend them.
30 de maio de 2024
Resposta da Electrical Deals Direct
What a star you are Paul - thanks for this top review!
We're glad you chose us to supply your Megaflo, and also really pleased that you appreciate our super service!
Please, yes - go ahead and recommend us to everyone you know!
Great service
Following an email enquiry I received a quick and helpful response from someone knowledgeable.
Delivery was very prompt and efficiently managed, arrived the next day.
Price was very competitive too.
Would definitely recommend based on my experience
23 de maio de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Nick - thanks for this great review, much appreciated.
We pride ourselves on great customer service, and we're glad you have had a superb experience.
We hope the installation of your cylinder goes well, and that you get many years of reliable service from your Megaflo!
Once again, thank you so much.
Great customer service
Great customer service, ordered a filter and within a few minutes received an email with a proposal for an alternative which saved me money too. posted same day and received the next. I recommend!
17 de maio de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks so much for your lovely 5 star review Eva. We appreciate that everyone is bombarded with requests to review companies, and so we're thankful that you chose to do this for us.
We're really glad we could save you money on a Zip compatible filter - that's what we're all about!
Thanks again!
Quick service
Quick service, delivered when stated. Boiler not yet fitted, but appears ok. Back-up documentation received via email
7 de maio de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks for taking the trouble to give us a great review Alan, we really appreciate it.
I hope our advance documentation has been of help.
We're sure you'll be pleased with the Supreme boiler once it's installed.
Thanks again.
Resposta da Electrical Deals Direct
Thanks for taking the time to give us this 5 star review Rob - it means a lot!
We hope your Trianco water heater gives you many years of great service (like WE do!)
Product was as described and packaged…
Product was as described and packaged well. Arrived when expected. Customer Services were helpful and issue resolved satisfactorily.
3 de maio de 2024
Resposta da Electrical Deals Direct
Thanks for this great review Peter, it's much appreciated.
We're glad our team handled your order with the care it deserves, and that your Megaflo cylinder serves you well.
Great Service/No Fuss
Great service, any issues are dealt with swiftly, would recommend.
2 de maio de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Nice review Peter, many thanks!
It's important to us that the whole world knows that we're great.
I trust your Hyco water heater fits the bill for you.
Good arrived quickly and well packed
Good arrived quickly and well packed. I have no5 fitted the heater unit yet so cannot review
5 de abril de 2024
Resposta da Electrical Deals Direct
Thanks for taking the time to write this great review Martin, it's much appreciated.
I'm confident that your Ariston water heater will do the job well once you've fitted it!
We look forward to welcoming you back soon for your next purchase.
Great price/great service by humans!
Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this item from another online seller which said was in stock, this was not true & let down badly & unable to reach a human to discuss.
Would definitely recommend & use again.
5 de abril de 2024
Resposta da Electrical Deals Direct
Kaye - what a great and useful review!
(We're used to praise, but it's always nice.....)
I'm pleased that we out-performed our competitors, and that you recognise the importance of real people to interact with!
Your Ariston water heater will give you many years of great service - just as we intend to.
Thanks again for sharing your positive experience with the world!
Resposta da Electrical Deals Direct
Many thanks indeed for your superb review Damien. We're pleased that you're happy with our great service and we hope your scale defender works well for you - we look forward to seeing you back on the site for your refills.
Resposta da Electrical Deals Direct
Thanks for this great 5 star review Jim - we really appreciate you taking the trouble to let the whole world know about your experience with us.
We trust your over sink water heater gives you years of trouble-free use!
Brilliant service and a great price
Brilliant service and a great price
So nice to speak to Diana a very knowledgeable and pleasant lady and the boiler was here in jersey within 2 days and it's brilliant
10 de janeiro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Phillip - thank you so much for leaving this wonderful review, we really appreciate it.
We agree, we're lucky to have Diana looking after our customers, and we hope your boiler continues to give you great service. (Like we did!)
Super efficient service
We ordered a top of the range hot water cylinder that was delivered direct from the manufacturer. It arrived with damaged packaging and when we removed the packaging the cylinder was dented in several places. I contacted EDD and Breen was super efficient. She arranged for the collection of the damaged one and delivery of a new cylinder which all took place the next day. I am very impressed.
29 de fevereiro de 2024
Resposta da Electrical Deals Direct
Thanks Lawrence, we really appreciate you taking the time to give us such a great review.
We're really pleased that we have Breen on board - we think she owns a magic wand, and always gets things done quickly!
We trust that your OSO cylinder gives you many years of great service!
Impeccable customer service
Purchased a heater from this company and had delayed delivery, correspondence was spot on and I was kept in the loop. Unfortunately it has recently developed a fault and I’d lost faith in the brand and needed something ASAP as it’s our only source of hot water. Harry replied to my email within the hour apologising and issuing a full refund on the spot - I could not be happier with how this has been handled and would not hesitate to recommend them to anybody. Thank you again Harry!
9 de fevereiro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Hi Ryan, and many thanks for your kind words.
It was a shame that this Redring product let you down, but I'm really glad that WE didn't!
Sometimes, it's all about how issues are handled, and we're chuffed that we had Harry looking after things for you.
We look forward to welcoming you back next time.
Thanks again!
Good service
Goods purchased online and delivered in good time. Good professional service.
30 de janeiro de 2024
Resposta da Electrical Deals Direct
Many thanks for your 5 star review Ian, it's much appreciated and valuable to us.
We hope your compatible Zip Hydrotap filter serves you well and we look forward to your repeat purchases.
Thanks again from the EDD Team.
Ordered Tuesday morning delivered…
Ordered Tuesday morning delivered wednesday morning at no cost
30 de janeiro de 2024
Resposta da Electrical Deals Direct
Hi Peter, and thanks so much for your great review.
We're really pleased that you appreciate the efficient service and delivery speed that all our regular customers enjoy!
We hope your Multipoint water heater serves you well for many years to come........ happy sailing!
Blown away by the service of using this…
Blown away by the service of using this company for the first time. I am usually skeptical to buy from new (to me!) companies and websites but the online chat with a REAL person was really helpful in sourcing the item I needed to find as my usual suppliers could not get them to me on a next day delivery. These guys were honest about time frames and were very reasonably priced too! The order I made online was processed within half an hour and the item arrived the next day!! Really impressed and would highly recommend them!
26 de janeiro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Katherine! What a tremendous review, thank you sooo much!
We're constantly looking to provide unrivalled service, so it's always great to see that it's appreciated.
Once again, many thanks - it means a lot.
Currently in dispute
Currently in dispute with customer services. US Tumble Dryer delivered, but damaged panel had to be put back in pace and upon installation is making strange noises. Apparently as I did not query within 48 hours its now nothing to do with them but a warranty claim we now nned to process ourselves via whirlpool. Spending 2K seems to make little difference to the service and reliance is placed on strict terms.
15 de janeiro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Hi Duncan.
We too, are disappointed with the procedure that Whirlpool insist on with regards to them needing to liaise directly with the end user.
I think if we'd been informed of damage or 'mis-manufacture' earlier on, we may have had a case for an immediate replacement, which we have organised a few times in the past for customers.
The difference is, with an installed appliance, many manufacturers prefer to make a site visit to rectify the issue as per their warranty terms and conditions.
I'm sorry that you feel this decision was one that WE made, and subsequently see the need to rate our customer service as poor - I can assure you it is not our choice.
We're never happy when our customers have a problem with an item we've provided, but it would make no difference if you had spent £20 rather than £2000, we always try to do whatever we can to rectify any issues no matter what the value.
Hopefully all the other reviews on here reflect our great customer services.
Could I please request that you keep us informed of your warranty service from Whirlpool and let us know if we can help further.
Many thanks.
Best regards,
James Loveridge. MD
Helpful and great service
Helpful on the phone, had the item in stock at the best price in the uk and delivered it quickly!
2 de janeiro de 2024
Resposta da Electrical Deals Direct
Hi Danny, and thank you so much for your glowing review - it really means a lot to us.
We hope your Megaflo cylinder gives you many years of reliable, efficient service, and we look forward to welcoming you back.
Quick service
Online chat with the company suggested a 4-day delivery for my OSO cylinder - it actually arrived in 2 days. So a great service from EDD, with good information along the way with a competitive price as well.
3 de janeiro de 2024
Resposta da Electrical Deals Direct
Darryl - thank you for taking the time to tell the world about your experience with us. WE know we're great, but it really means a lot when customers are keen to tell everyone else!
We hope your OSO cylinder is as good as expected, and we're pleased you appreciated us pulling out the stops to get it to you quickly.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.