Electrical Deals Direct Opiniões 

1783
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de sistema de água quente
  2. também em
  3. Fornecedor de equipamentos e sistemas de aquecimento
  4. Fornecedor de filtros de água
  5. Fornecedor de peças para eletrodomésticos
  6. Grossista de materiais eléctricos
  7. Loja de materiais para canalização

Escrito pela empresa

Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(1783)

82 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service - highly recommended.

Placed an order for a water heater on Monday 3rd Nov and it was delivered mid-morning on Tues 4th. The item was priced very competitively and arrived well packaged. The emails sent by the company kept me fully updated about the order progress and included useful information regarding warranty etc.
I highly recommend EDD for their pricing and level of service.

3 de novembro de 2025
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Oh Ed! (I hope I can call you Ed!)
Surely you should win a prize for one of the best and most accurate reviews of all time!
If we could write our own reviews, we would definitely use you as our inspiration.
We really appreciate that you found the emails useful, and we were happy to upgrade you to a free next day delivery because, well..... just because we can!
We trust the water heater gives you great service. (you know what great service is like, having bought from us)
Many thanks once again.

Classificada 5 em 5 estrelas

Top notch service

I checked using 'chat' whether item I wanted was currently in stock and was speedily answered affirming that it was. I replied that I would complete the online order immediately after. Item arrived on Saturday afternoon, although I expected to have to wait until after the weekend. I immediately took it to the kitchen where it was to be used, installed and went through the commissioning procedure making it ready for use on the following morning, much to the surprise and delight of the kitchen staff.

18 de outubro de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Hi Andrew - we're so pleased that between us, we have delighted your kitchen staff. (and I know that's not always easy!)
It's great when customers appreciate the efforts we always make to ensure their visit to our site is a great one, and we're really thankful that you've taken the trouble to tell the rest of the world via this lovely review.
We trust that the Burco boiler gives you years of great service. (Just like we do!)

Classificada 5 em 5 estrelas

Feedback

Easy to navigate website, easy to order and prompt delivery. Though I am fed up of constantly being asked to give reviews!

18 de outubro de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Hi Hillary, and thank you so much for this glowing review. I hope it's not US being a pain asking too often for reviews, and that you just mean in general!
We hope your Zip filters serve you well.
Many thanks again.

Classificada 5 em 5 estrelas

Very good customer service and Breen…

Very good customer service and Breen Harvey was very good.

10 de outubro de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks for the great review Leonard.
We know we're lucky to have Breen in the team, and she's chuffed with the special mention - I'll pat her on the back (again!)
I hope the Hydroboil suited the purpose, and the installation went well.
Many thanks again!

Classificada 4 em 5 estrelas

Reasonable price and quick delivery

Reasonable price and quick delivery

1 de outubro de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Many thanks for this review Edward.
We're glad we performed well for you (we wouldn't have it any other way!) and we also hope that your Santon water heater gives you many years of great service too.
(I wonder what we could have done better to receive 5 stars?)

Classificada 5 em 5 estrelas

Great range of products

Great range of products, keen prices and next day delivery!

25 de setembro de 2025
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Resposta da Electrical Deals Direct

Thanks so much for this lovely 5 star review Steve - it's really appreciated.
(WE know we're great, but it's good of you to tell the rest of the world!)
We hope your Herschel heater will give you years of great service. (just like WE do)

Classificada 5 em 5 estrelas

Highly recommend Electrical Deals…

Highly recommend Electrical Deals Direct for great value and service.
My order was processed quickly and goods received within 24 hours.
Many thanks

25 de setembro de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Thanks so much for the glowing report Donna - we always feel a bit fuzzy inside whenever we get one!
See you back soon!

Classificada 2 em 5 estrelas

Cylinder order

I was told by your office I would get a call from delivery driver 1hr before but go no call so missed delivery, I contacted Gledhill who informed me that your company Electric deals direct had not requested this to them as if you had they would of had on the notes & done it

18 de setembro de 2025
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Resposta da Electrical Deals Direct

Good evening Robert.
I'm so sorry for this lack of communication from the delivery driver. Gledhill are correct, there wasn't a specific request for contact prior delivery, as it is our 'default' setting, and so we were surprised and dissapointed to hear it failed on this occasion. (I can promise you that is a very rare occurance)
Could I ask you to confirm if the delivery has now taken place, and all is well with your cylinder?

Classificada 5 em 5 estrelas

What's not to like

What's not to like. Good price, great communication and prompt delivery.

6 de agosto de 2025
Opinião espontânea
logótipo da Electrical Deals Direct

Resposta da Electrical Deals Direct

Thanks for this review Ron, it's much appreciated. We agree..... what's not to like about us? (!)
We look forward to welcoming you back for your next Zip filter.

Classificada 5 em 5 estrelas

Electrical Deals Direct

Excellent service and great prices.

3 de agosto de 2025
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Resposta da Electrical Deals Direct

Thank you Lynne.
A straight-to-the-point review - that's what we like!
Thanks for taking the time to send it over, and we look forward to your next filter purchase.

Classificada 5 em 5 estrelas

great delivery time

great delivery time

it would have been nice to have been informed about delivery day and aprox time

31 de julho de 2025
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Resposta da Electrical Deals Direct

Hi Gareth, and thank you so much for the 5 star review! (it's what we're used to, but it's always nice to keep getting them!)
We're really sorry if the tracking information didn't reach your inbox - maybe it ended up in your spam folder?
Anyway, we hope the Ariston water heater gives you many years of great service.
Many thanks again.

Classificada 5 em 5 estrelas

Reliable

Reliable , in time highly recommended

30 de junho de 2025
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Resposta da Electrical Deals Direct

Thanks for the great review Gabriela.
We look forward to you returning to buy your next Zip filter!

Classificada 5 em 5 estrelas

To be to talk to a person that has been trained to do the job professionally for the customer to chatter with thanks for being so good 😘👍

Probably the best part about this was how much the team knew about the product I was talking about. And the help was great training of your staff 👍 thanks for your help 💯

2 de julho de 2025
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Resposta da Electrical Deals Direct

Thank you so much for this comprehensive review Tony.
We're so pleased that you recognise that we're different from most online companies. We really care about our customers getting the right advice, enabling them to be certain of getting the right products and at the best prices around.
We trust that your Ariston water heater gives many years of great service. (just like us!)

Classificada 5 em 5 estrelas

Great Service

Very helpful sales team, finding the right parts and swift delivery

30 de junho de 2025
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Resposta da Electrical Deals Direct

Many thanks for this great 5 star review Karl - we really appreciate it, especially as I'm sure you're asked to review companies pretty much every day!
We trust the Zip spare suited your needs, and we look forward to you coming back to us.

Classificada 5 em 5 estrelas

Highly recommended

Recently ordered an Ariston unvented water heater plus expansion kit - the whole process was really straightforward from start to finish. Good value, too. Diana in Customer Services was really efficient and professional when I had a query prior to delivery. Would highly recommend EDD - will definitely be using them again,

30 de junho de 2025
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Resposta da Electrical Deals Direct

Ben - thanks for this superb review..... I mean, we're used to them, but great reviews never fail to make our hearts sing!
We agree - we're lucky to have Diana looking after our customers, and we look forward to your next visit.
We trust the water heater fitted the bill perfectly.

Classificada 5 em 5 estrelas

Reasonably priced

Reasonably priced, came in two days and good communication as to proccess despatch.

29 de junho de 2025
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Resposta da Electrical Deals Direct

Many thanks for this wonderful review Selwyn.
I can see that you're a repeat customer - our favourites!
We trust that the Megaflo install went smoothly.
Come back soon!

Classificada 5 em 5 estrelas

VERY Happy Customer

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday, plumber was delighted, so was i big Thank you EDD :) very Happy Customer

4 de junho de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Well, there's always one thing we love, and that's happy customers!
I'm glad that you recognise that we're passionate about superb, rapid delivery, which can only really happen with a company like us who hold an extensive amount of stock.
Thanks so much for another fabulous 5 star review, and we trust that your cylinder will give many years of great service.

Classificada 5 em 5 estrelas

Excellent customer - went above and beyond

I signed up to their email and got 5% discount code but that code refused to work on the website. Called customer service (phone was answered within 2 rings) and the lady agreed that there was an issue as she also tried the code herself. To redeem, she lowered the item price on the website by 5% (who would do that normally?) and also agreed to upgrade my standard delivery to next day at no extra cost ! That's proper customer service going the extra mile ! Got my item next day (royal mail tracked 24) at an excellent price (incidentally cheaper than it was quoted on the manufacturers website). 3 cheers to EDD !

29 de maio de 2025
Opinião espontânea
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Resposta da Electrical Deals Direct

Hi Sandy - what a wonderful review! Thank you.
We appreciate that we're in the minority of online businesses that actually care and communicate with customers - that's where we are different.
We always try to go the extra mile, and we are really grateful that you've told the rest of the world!
We look forward to welcoming you back for your next order soon.

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