Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Ver mais
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Leia as opiniões dos outros
Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Ver mais
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Great price & great service. Had online chat with a very helpful human! ordered on Friday & hoped would receive by Tuesday, it actually arrived the next day (Saturday)!! Previously purchased this i... Ver mais
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Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de sistema de água quente
- também em
- Fornecedor de equipamentos e sistemas de aquecimento
- Fornecedor de filtros de água
- Fornecedor de peças para eletrodomésticos
- Grossista de materiais eléctricos
- Loja de materiais para canalização
Escrito pela empresa
Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!
Informações de contacto
Unit 24 Lynx Crescent, BS24 9DJ, Weston super Mare, Reino Unido
- 01934253600
- james@electricaldealsdirect.co.uk
- www.electricaldealsdirect.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent Service
Easy to order and a very swift response, culminating a delivery when you said it would be delivered
7 de dezembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
We always try to ensure we do what we promise to, so thanks for acknowledging that we performed well!
We look forward to welcoming you back when you're ready for your next filter!
Thanks again.
Good service
28 de novembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks so much for yet another 5 star review Haydian.
I'm glad we gave the kind of service that made you want to tell the world!
We hope your hand dryer repair went well and that it gives you many more years of great service!
Faulty The boiler we had delivered was leaking…
The boiler we had delivered was leaking from the feed pipe internal in the boiler after paying for a plumber to install it and had to have uninstalled as it was flooding the kitchen in my petrol station .
I called to have a replacement and was told to ring the warranty company .
I then called to have it exchanged as it is not fit for purpose but was told there wasn't any left and this was the last one .
I was told i would get a refund and they would collect the faulty boiler .
This has not happed yet still no refund and the boiler has not been collected .
Not very happy
25 de novembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Hi Dave. Apologies for the late response, but I wanted to ensure this was being rectified.
I fully understand that it's frustrating on the (very rare) occasions when a faulty unit can't be replaced immediately - in this case due to manufacturing /component delays.
I now understand that the boiler has been collected (the day after your review) and we will be processing the refund immediately, although it can take a couple of days to appear back on your card or in the bank.
Once again, our sincere apologies for any inconvenience that has been caused by this situation during which we were kind of in the manufacturer's hands.
Sincerely,
James Loveridge, MD.
Resposta da Electrical Deals Direct
Many thanks for this 5 star review Paul.
Many thanks for your business.
We hope your Heatrae Sadia water heater gives you many years of great service - just like WE do!
Phone and online order
Enquiry over the phone, ordered online - arrived 2 days later. Great service. Thanks
14 de novembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for this great review Jamie - it's really appreciated.
Thanks for choosing us for your water heater purchase.
Excellent service
Excellent service, had an issue ordering online, called number, was answered quickly and spoke to a very helpful lady who sorted issue out. Once ordered, got emailed invoice, instructions etc straightaway. Was also emailed delivery tracker, which worked well, I am located well off the beaten track so always worry about deliveries, no issue was delivered by again a very polite FedEx driver. So all in all an excellent service from start to finish. Many thanks.
4 de novembro de 2024
Resposta da Electrical Deals Direct
Hi Mark, and thank you so much for this superb review - it really is appreciated.
We're delighted that our service surpassed your expectations. (Never a surprise for us, but we love hearing glowing reports!)
We hope your Dimplex heater gives many years of great service - just like us!
Excellent service as usual
Excellent service as usual always try to get you what you want at the right price
31 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks again, Simon, for your continued repeat business and this great review.
We pride ourselves on our great service levels and great advice - thanks again!
Good communication from order to…
Good communication from order to delivery
24 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks for this great review Mike, it's really important to us.
We look forward to seeing you back online for your next purchase - much appreciated.
Very easy to use website
Very easy to use website. I found easy, helpful and lots of choice.
14 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks for this great 5 star review Joseph.
We're glad everything went smoothly (as always!) and that your Premier Heat boiler serves you well!
Best price and a quick delivery
Best price and a quick delivery
19 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for this glowing review Simon - it's very much appreciated. We always do our best to ensure the right product is supplied on time and at the best possible price - we trust the filter is fitted and serving you well!
Very professional and prompt
10 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks for yet another 5 star review, we really appreciate you taking the time to share the great experience you've had with us.
We hope your Streamline water heater gives you great service too!
Resposta da Electrical Deals Direct
Thanks so much for your kind 5 star review Keith.
We always try to ensure that perfect service is at the top of our list at all times, and we really appreciate you confirming this to the rest of the world!
Boiler arrived in great time everything…
Boiler arrived in great time everything was explained to me about warranty and things boiler looks great not installed yet so im hoping works great too
1 de outubro de 2024
Resposta da Electrical Deals Direct
John - we really appreciate you taking the time to give us a glowing 5 star review, it genuinely means a lot to us.
We hope your Premier Heat boiler has now been installed and is serving you well.
Thanks again for your business and this review.
Very speedy order acknowledgement
Very speedy order acknowledgement, great communication and delivery within 48 hours of ordering.
2 de outubro de 2024
Resposta da Electrical Deals Direct
Thanks for this tremendous 5 star review James - it's really appreciated.
We're so pleased that you've joined the ever growing number of customers who realise that we do what we promise, and quickly!
We hope your Premier Heat flow boiler is serving you as well as we have!
Excellent and really helpful Customer…
Excellent and really helpful Customer Service.
Fully recommended.
2 de outubro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thank you so much for this lovely review Sarah.
We're glad you took us up on the offer of suppying you with the EDD Zip filter and issuing you with a lovely refund for the difference!
Good decision!
Excellent service and price.
EDD had my specific water heater cylinder in stock, which I needed urgently. They were able to provide an express delivery and the product arrived the next morning! They also helped making sure I ordered the correct item. Their chosen delivery company TPN were very helpful in delivering the product too. So, I'm very happy overall, not to mention the very good price.
27 de setembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks so much Dave for this superb, informative review, we really appreciate it.
We do strive to ensure our customers select the right product (and at the very best price of course!) and that we pull out all the stops to get the goods out rapidly.
We hope your OSO cylinder gives you many years of good service...... just like WE do!
Slight mishap with order
Slight mishap with order , but great recovery made to sort things out , delivery speedy and great price
Will definitely use again ..
20 de setembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Many thanks for this 5 star review Steven.
Sometimes, the proof of a supplier's worth is how they put a situation right on the rare occasions that things go a little wrong, so thank you for recognising that.
We hope the 2 Megaflo cylinders are fitted and working well.
Thanks once again for taking the time to write this review.
Water heater
My order was delivered on time and in pristine condition.
22 de setembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thanks so much for taking the trouble to write this 5 star review Jane - it really matters to us.
We're glad we met your expectations, and look forward to welcoming you back.
Outstanding
I had not ordered from EDD previously but the reviews gave me confidence, and the item was competitively priced. Unfortunately, it arrived damaged (which to his credit, the FedEx driver informed me about before handing it over) but it turned out to be only a slight inconvenience; the help EDD provided was first class - prompt, clear and informative. Everything was sorted out satisfactorily with minimal fuss, a refreshing experience these days!
13 de setembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Thank you Martin for this great review.
I'm really pleased (but not surprised!) that Breen handled this situation well, and that you're happy with the outcome.
We hope that your Herschel heater gives you years of good service.
Regards, The EDD Team.
Item in stock when others quoting 6-8…
Item in stock when others quoting 6-8 weeks
Easy ordering
Delivery on time
Invoice e mailed straight away
12 de setembro de 2024
Opinião espontânea
Resposta da Electrical Deals Direct
Well, Ian, I think you summed up what we always ensure we achieve, along with a price you liked!
Thanks for this review - it really helps us, and we appreciate you taking the trouble to write it.
We pride ourselves on having an abundance of available stock, so please come back and visit our site next time you need something.
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