Energy Nordic Spain Opiniões 442

The change was easy and quick, and saved me money!

We returned to Nordic, and found the transfer painless, thank you good service all round

They made it very easy to change the supplier.

Sara helped me a lot, explaining everything very clearly, as it was her company.

Lorena was very attentive professional and friendly, she made the transition seamless, thank you

Made it very easy to join and switch was all taken care of also the fact that they spoke perfect English so could understand everything.

Bra kontakt med Er representat . Snabba svar

All done online. No hassle no stress.

​I chose Energy Nordic because they market themselves as an English-speaking provider that handles everything on your behalf. My experience has been a total failure of professional conduct. Every single email, quote, and instruction came exclusively from Energy Nordic staff. They were the only company I ever dealt with or had contact with, and I paid a large deposit to the exact IBAN provided directly by Energy Nordic customer service.
​Despite this being a direct arrangement with them, they completely blamed a third-party vendor when things went wrong. Their handling of the project was a chain of incompetence. They mislabeled the job in their system, repeatedly failed to reply to my messages, and eventually admitted they couldn't even get their own vendor to reply to them. After multiple emails chasing them, Energy Nordic finally offered to send a courtesy letter to their vendor as a "gesture of goodwill," but they are still trying to force me to chase this third party to get my deposit back.
​I have never once spoken to or had a relationship with this vendor. Energy Nordic selected them, hired them, and gave me the billing instructions. Instead of taking responsibility for their own internal breakdown and returning my funds, they are trying to wash their hands of a situation they initiated. Do not trust their branding. They are happy to act as your sole provider when taking your money, but the moment they fail, they will abandon you to chase strangers

Schnelle Reaktion auf Fragen per Mail; sehr freundlicher Service; sehr schnelle Abwicklung aller Formalitäten

The clear and prompt communication and clear information makes the switch easy

They were very prompt in replying to my enquiry and gave me a quote without any fuss. They also showed me how much I could save over the year.
Iberdrola could learn an awful lot from this company.
Brilliant service, well worth the effort.
Well worth the move.
Well worth 5 stars.

toller Service mit sehr schneller Antwortzeit von immer der selben netten Person!

The efficiency in which we were switched over was really nice. No worries whatsoever. The old company sent a final bill for almost 100€ for only a couple of days. I’m sure this move will save a lot of money.

Because Lorena was excellent and her product knowledge was outstanding

Very nice person I spoke to very helpful no trouble

So far so good. Easy to transfer.

Heel goed bon