Perfekt! Vi har været yderst tilfredse med Energy Nordic's arbejde. De har installeret både Solceller, batterier, Luft til luft pumpe, ny eltavle mm. De har haft styr på tingene fra start til slut... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... Ver mais
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There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... Ver mais
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The customer service was excellent. The agent patiently explained everything to me and was honest about whether or not their company could improve my situation or simply duplicate my current service,... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Informações de contacto
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Espanha
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4,6
Excelente
487 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Energy Nordic Spain
Hi Linda,
Thank you so much for your lovely review. We're delighted to hear that switching to Energy Nordic was easy for you—that's exactly the experience we aim to provide.
We really appreciate you choosing us and look forward to supporting you for many years to come.
Warm regards,
The Energy Nordic Team
Resposta da Energy Nordic Spain
Hi David,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found the whole process helpful and straightforward. Making switching simple for our customers is always one of our priorities.
Thank you for trusting us, and welcome to Energy Nordic!
Best wishes,
The Energy Nordic Team
Simple to swap and feel trustworthy the…
Simple to swap and feel trustworthy the only snag is that they don’t do gas as well
22 de junho de 2026
Resposta da Energy Nordic Spain
Hi Gary,
Thank you for your wonderful feedback.
It means a lot to know that you found the switch simple and that you felt you could trust us. We completely understand your comment about gas, and we appreciate you sharing it with us. Feedback like yours helps us continue improving our services.
Thank you for choosing Energy Nordic—we're delighted to have you with us.
Kind regards,
The Energy Nordic Team
SUPER Company!!!
1 de julho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Jack,
Wow :) thank you so much for your fantastic review!
Your kind words really made our day. We're thrilled that you've had such a positive experience, and we'll continue doing everything we can to provide you with great service.
Thank you for being part of Energy Nordic.
Warm regards,
The Energy Nordic Team
Espero que este sea el ultimo mail que…
Espero que este sea el ultimo mail que me envían en ingles.
19 de junho de 2026
Resposta da Energy Nordic Spain
Hola Francisco,
Muchas gracias por compartir tu comentario.
Lamentamos sinceramente que hayas recibido comunicaciones en un idioma distinto al que esperabas.
Nos hemos puesto en contacto contigo para revisar tu caso, comprobar que toda tu información estuviera correctamente actualizada y aclarar las dudas que pudieras tener. Nos alegra haber podido gestionar este asunto contigo y dejar tus preferencias registradas para futuras comunicaciones.
Esperamos que, a partir de ahora, tu experiencia con Energy Nordic sea mucho más positiva. Si en algún momento necesitas cualquier ayuda, nuestro equipo estará encantado de atenderte.
Gracias de nuevo por tu comentario y por darnos la oportunidad de seguir mejorando.
Un cordial saludo,
El equipo de Energy Nordic
Left Endesa after 23 years of service
Left Endesa after 23 years of service. First 2 months no problems in 3rd month intermittent power problems. Complained and told due to lack of contracted power although nothing had been added purely 20 solar panels added 3 months prior to change to Nordic now 21 days of repeated promises still problems. Taking legal advice as to remedies.
5 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Douglas,
We are very sorry to hear that your experience has not met your expectations, and we sincerely apologise for the frustration this situation has caused you.
Please be assured that we will review your case carefully with the relevant department to better understand what happened and look into the concerns you have raised. Every customer's experience matters to us, and your feedback plays an important role in helping us improve our service.
Thank you for taking the time to share your experience.
Energy Nordic
Respuesta rápida
Respuesta rápida, excelente gestión de mi caso. Buenos precios de electricidad.
29 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hola Gita,
¡Muchas gracias por tu valoración!
Nos alegra saber que recibiste una respuesta rápida y que quedaste satisfecha con la gestión de tu caso.
Gracias por confiar en nosotros.
Un cordial saludo,
El equipo de Energy Nordic
Very simple transition with a great…
Very simple transition with a great initial offer.
Customer service was excellent.
Price was way ahead of my thn electricity supplier.
17 de junho de 2026
Resposta da Energy Nordic Spain
Hi Nicholas,
Thank you for your fantastic review.
We're delighted to hear that the switch was simple, that our team provided excellent customer service, and that you were happy with the offer we could provide.
We truly appreciate your trust and look forward to being your energy supplier.
Best regards,
The Energy Nordic Team
Every thing went smoothly no problems…
Every thing went smoothly no problems changing over
17 de junho de 2026
Resposta da Energy Nordic Spain
Hi Susan,
Thank you for your kind review.
It's wonderful to hear that everything went smoothly and that changing supplier was a hassle-free experience. That's exactly what we hope every customer enjoys.
Welcome to Energy Nordic!
Kind regards,
The Energy Nordic Team
Isabel Christiansen handled my…
Isabel Christiansen handled my onboarding professionally and responded to all my questions surprisingly quickly. Everything went smoothly throughout the process. I'm looking forward to experiencing the service itself, and I hope it will be of the same high standard.
25 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Istvan,
Thank you so much for your thoughtful review.
We're delighted to hear that Isabel was able to support you throughout the onboarding process and answer your questions so quickly. We'll be sure to pass on your lovely comments to Isabel ☺
We hope your experience as a customer continues to meet your expectations, and we're always here if you need us.
Warm regards,
The Energy Nordic Team
Sara was very professional and…
Sara was very professional and explained everything in great detail.
17 de junho de 2026
Resposta da Energy Nordic Spain
Hi,
Thank you for your wonderful feedback.
We're so pleased to hear that Sara was able to explain everything clearly and support you throughout the process. We'll make sure your kind words are shared with her—they'll mean a lot. ♥
Thank you for choosing Energy Nordic.
Best wishes,
The Energy Nordic Team
Greet service
12 de junho de 2026
Resposta da Energy Nordic Spain
Hi Ronny,
Thank you very much for your review.
We're delighted that you had a great experience with our team. Your support means a great deal to us.
We look forward to serving you for many years to come.
Warm regards,
The Energy Nordic Team
Great service and communication!!
23 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Fred,
Thank you for your lovely review.
Great communication is something we work hard on every day, so it's wonderful to know that's exactly what you experienced.
We really appreciate your support and welcome you to Energy Nordic.
Kind regards,
The Energy Nordic Team
Taler dansk
Taler dansk
Hurtig hjælp til at blive Jeres kunde
Bedre pris end tidligere
Kan se oversigt over forbrug trods man ikke har en spansk mobil nummer
8 de junho de 2026
Resposta da Energy Nordic Spain
Hej Lisbeth,
Tusind tak for din dejlige anmeldelse.
Vi er meget glade for, at du satte pris på at kunne kommunikere på dansk, og at skiftet forløb hurtigt og nemt. Vi er også glade for at høre, at det online forbrugsoversigt har været nyttigt, selv uden et spansk mobilnummer.
Tak fordi du har vist os tillid.
Venlig hilsen,
Energy Nordic-teamet
Quick and easy support
4 de junho de 2026
Resposta da Energy Nordic Spain
Hi Michael,
Thank you for your kind feedback.
We're so pleased to hear that you found our support both quick and easy. Our team is always happy to help whenever you need us.
Thank you for choosing Energy Nordic.
Best regards,
The Energy Nordic Team
Very good and quick reply
5 de junho de 2026
Resposta da Energy Nordic Spain
Hi Sabien,
Thank you for taking the time to leave us a review.
We're delighted to hear that you received a quick response from our team. Providing prompt and reliable support is something we really value.
Thank you for your trust.
Kind regards,
The Energy Nordic Team
The professional approach by the staff…
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first invoice.
Regards
Ian Hannah
3 de junho de 2026
Resposta da Energy Nordic Spain
Hi Ian,
Thank you very much for your thoughtful review.
We're delighted to hear that you appreciated the professionalism of our team from the very beginning. We also appreciate your patience while we resolved the issue with the Virtual Battery document.
If you ever need anything, we're only a message away.
Warm regards,
The Energy Nordic Team
The contract was made via my lawyer so…
The contract was made via my lawyer so I was not involved but she was satisfied.
2 de junho de 2026
Resposta da Energy Nordic Spain
Hi,
Thank you for taking the time to leave us a review.
We're pleased to hear that the process went smoothly through your lawyer and that she was satisfied with the experience. That's wonderful to know.
Thank you for choosing Energy Nordic.
Best wishes,
The Energy Nordic Team
In less than 15 days of contract we had…
In less than 15 days of contract we had have two cuts of power, and today there is nobody helping anyways we just cant go into the house as the door is electric too.
1 de junho de 2026
Resposta da Energy Nordic Spain
Hi Rosalba,
Thank you for taking the time to share your experience.
We're very sorry to hear about the power interruptions and understand how stressful that situation must have been, particularly when it affected access to your home.
While electricity outages are managed by the local distribution network rather than the energy supplier, we always do our best to support our customers by reporting incidents, following up with the distributor and keeping them informed.
We sincerely regret the frustration this situation caused and appreciate you bringing it to our attention.
Kind regards,
The Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Jack,
Thank you very much for your review.
We're delighted to hear that you were happy with both our communication and our service. Knowing that our customers feel well looked after means a great deal to us.
Thank you for choosing Energy Nordic.
Warm regards,
The Energy Nordic Team
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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