Perfekt! Vi har været yderst tilfredse med Energy Nordic's arbejde. De har installeret både Solceller, batterier, Luft til luft pumpe, ny eltavle mm. De har haft styr på tingene fra start til slut... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... Ver mais
A empresa respondeu
There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... Ver mais
A empresa respondeu
Det var en virkelig behagelig oplevelse at have ham på besøg. Han fremstod som en dygtig og kompetent sælger, der formåede at vejlede og forklare tingene på en måde, der var let at forstå. Vi modto... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Informações de contacto
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Espanha
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4,6
Excelente
489 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
In less than 15 days of contract we had…
In less than 15 days of contract we had have two cuts of power, and today there is nobody helping anyways we just cant go into the house as the door is electric too.
1 de junho de 2026
Resposta da Energy Nordic Spain
Hi Rosalba,
Thank you for taking the time to share your experience.
We're very sorry to hear about the power interruptions and understand how stressful that situation must have been, particularly when it affected access to your home.
While electricity outages are managed by the local distribution network rather than the energy supplier, we always do our best to support our customers by reporting incidents, following up with the distributor and keeping them informed.
We sincerely regret the frustration this situation caused and appreciate you bringing it to our attention.
Kind regards,
The Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Jack,
Thank you very much for your review.
We're delighted to hear that you were happy with both our communication and our service. Knowing that our customers feel well looked after means a great deal to us.
Thank you for choosing Energy Nordic.
Warm regards,
The Energy Nordic Team
Me cambié a ENERGY NORDIC…
Me cambié a ENERGY NORDIC principalmente por el precio y porque hicieron que el proceso fuera muy sencillo. Estoy listo para disfrutar de su servicio.
10 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hola Suzie,
¡Muchas gracias por compartir tu experiencia!
Nos alegra muchísimo saber que el precio fue uno de los motivos para elegirnos y que el cambio te resultó sencillo. Ese es precisamente el tipo de experiencia que queremos ofrecer desde el primer día.
Esperamos seguir acompañándote durante mucho tiempo. ¡Bienvenida a Energy Nordic!
Un cordial saludo,
El equipo de Energy Nordic
The customer service was excellent
The customer service was excellent. The agent patiently explained everything to me and was honest about whether or not their company could improve my situation or simply duplicate my current service, being that they are a competitor. I am grateful to have a service like theirs available to me. On top of all that, I'm saving a good bit of money now! Though I speak conversational Spanish, the ability to handle my important bills in my native language is extremely convenient!
16 de abril de 2026
Resposta da Energy Nordic Spain
Hi Seralyn,
Thank you for sharing your experience with us. It is particularly rewarding to hear that you felt well informed throughout the process and that our team took the time to provide honest guidance tailored to your circumstances. We believe that transparency is just as important as helping customers find the right solution, even when that means setting realistic expectations.
We're also pleased that managing your electricity services in Spain in your native language has made things more convenient. Providing multilingual support is a key part of the customer experience we strive to deliver at Energy Nordic, especially for expatriates navigating energy contracts in Spain.
We truly appreciate your trust and are delighted to welcome you as a customer.
Kind regards,
Energy Nordic Team
The transfer of my energy supply by Energy Nordic
The transfer of my energy supply was carried out by Energy Nordic without any effort from myself. They kept me informed step by step, giving me confidence in their company.
2 de junho de 2026
Resposta da Energy Nordic Spain
Hi Jeffrey,
We are grateful that you took the time to leave a review. Knowing that the switch was handled smoothly and that our updates helped give you confidence throughout the process means a great deal to us.
At Energy Nordic, we work hard to make changing energy provider in Spain as straightforward as possible, while ensuring customers feel informed every step of the way. Clear communication and reliable customer service are at the heart of what we do.
Thank you for placing your trust in us. We look forward to continuing to support you in the future.
Kind regards,
Energy Nordic Team
Envoie des documents en français.
Envoie des documents en français.
Simplicité
Ils m'ont proposé un tarif pour non résidant relativement intéressant
27 de maio de 2026
Resposta da Energy Nordic Spain
Dear Valérie,
Thank you for taking the time to share your feedback.
We're delighted to hear that you found the process simple and straightforward, and that our team was able to provide an offer that suited your needs. Making things easy and stress-free for our customers is always one of our main priorities.
We truly appreciate your trust in Energy Nordic and are grateful to have you as a customer.
Kind regards,
Energy Nordic Team
Very helpful customer advisor
Very helpful customer advisor, Isobel, made it easy to switch suppliers, I hope to start saving money on my energy bill soon.
3 de junho de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Richard,
Thank you for your review. We're pleased to hear that the switching process was straightforward and that Isobel was able to assist you in a helpful and professional manner.
Recognition like this means a great deal to our team, and we'll ensure your feedback is shared with Isabel. Providing clear guidance and making energy contracts in Spain easier to understand is something we take great pride in.
We appreciate your confidence in Energy Nordic and hope you enjoy the savings and peace of mind that come with your new electricity supply.
Kind regards,
Energy Nordic Team
Resposta da Energy Nordic Spain
Hi John,
Thank you for taking the time to leave a review. It's wonderful to hear that the changeover was completed smoothly and efficiently, while also helping you reduce your energy costs.
We truly appreciate your support and are delighted to have you with us.
Kind regards,
Energy Nordic Team
We returned to Nordic
We returned to Nordic, and found the transfer painless, thank you good service all round
21 de maio de 2026
Resposta da Energy Nordic Spain
Dear Tony,
Thank you for choosing Energy Nordic once again. There is no greater compliment than a customer deciding to return, and we are delighted to have you back.
We're pleased that the transfer process felt seamless and that our team was able to provide the level of service you were looking for. Making energy management simple and stress-free remains one of our key priorities.
We sincerely appreciate your continued trust and look forward to supporting you for many years to come.
Kind regards,
Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Ulla,
Thank you for your kind review. We are delighted to know that changing supplier was a straightforward experience for you.
Our goal is to make switching electricity provider in Spain as simple and hassle-free as possible, while ensuring customers feel supported throughout the journey. Feedback like yours encourages us to continue improving and delivering excellent customer service.
Thank you for placing your trust in Energy Nordic. We are very pleased to welcome you as a customer.
Kind regards,
Energy Nordic Team
Veldig enkel å bytte gjennom Bueno bank.
18 de maio de 2026
Resposta da Energy Nordic Spain
Dear Kurt,
Thank you for taking the time to leave a review.
We're pleased to hear that the process was simple and straightforward for you. Providing an easy and hassle-free experience is something we always strive for.
We appreciate your trust in Energy Nordic and thank you for choosing us.
Kind regards,
Energy Nordic Team
Sara helped me a lot
Sara helped me a lot, explaining everything very clearly, as it was her company.
19 de maio de 2026
Resposta da Energy Nordic Spain
Hi Dick,
Thank you for sharing your experience. We are delighted to hear that Sara was able to provide clear explanations and support throughout the process.
We'll be delighted to pass your kind comments on to Sara, who will be very pleased to know that her assistance made a positive difference.
Delivering professional customer service and ensuring customers feel confident in their decisions is something our team values greatly. We appreciate your trust in Energy Nordic and thank you for taking the time to recognise Sara's efforts.
Kind regards,
Energy Nordic Team
Lorena was very attentive professional…
Lorena was very attentive professional and friendly, she made the transition seamless, thank you
15 de maio de 2026
Resposta da Energy Nordic Spain
Dear Gabriel,
Thank you for your thoughtful review. We are delighted that your transition was handled smoothly and that Lorena's professionalism and friendly approach helped make the experience a positive one.
We'll make sure your appreciation is shared with Lorena and the wider team. Feedback like yours highlights the importance of combining excellent customer service with personalised support, something we continually strive to deliver.
Thank you for choosing Energy Nordic. We are grateful for your trust and look forward to assisting you whenever needed.
Kind regards,
Energy Nordic Team
Ehrliche Preisgestaltung
14 de maio de 2026
Resposta da Energy Nordic Spain
Liebe Aenne,
vielen Dank für Ihre Bewertung.
Es freut uns sehr, dass Sie unsere transparente Preisgestaltung zu schätzen wissen. Wir legen grossen Wert darauf, unseren Kunden klare und faire Informationen zu bieten.
Vielen Dank für Ihr Vertrauen in Energy Nordic.
Mit freundlichen Grüssen,
Energy Nordic Team
Made it very easy to join and switch…
Made it very easy to join and switch was all taken care of also the fact that they spoke perfect English so could understand everything.
14 de maio de 2026
Resposta da Energy Nordic Spain
Hi Janet,
Thank you for your wonderful feedback. We are pleased to hear that joining Energy Nordic was a smooth experience and that our team was able to take care of the process for you.
Being able to communicate clearly in English is especially important for many of our customers, and we're delighted that this helped make everything easier to understand and manage. Providing multilingual support remains a key part of the service we offer to expatriates living in Spain.
We sincerely appreciate your trust and thank you for choosing Energy Nordic.
Kind regards,
Energy Nordic Team
Resposta da Energy Nordic Spain
Hej,
Tack för din fina recension.
Vi är glada att höra att du haft en bra kontakt med vår representant och att du fått snabba svar. Det betyder mycket för oss att våra kunder känner sig väl omhändertagna.
Tack för förtroendet och för att du valde Energy Nordic.
Med vänliga hälsningar,
Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Brendan,
Thank you for sharing your experience.
We're pleased to know that everything could be completed online and that the process felt simple and stress-free. We understand that managing essential services should be convenient and straightforward, which is why we continuously work to make our customer journey as smooth as possible.
Your feedback is greatly appreciated, and we're delighted that Energy Nordic was able to provide the hassle-free experience you were looking for.
Kind regards,
Energy Nordic Team
I chose Energy Nordic becauseZero accountability. Energy Nordic passes the buck to their own vendors. they…
I chose Energy Nordic because they market themselves as an English-speaking provider that handles everything on your behalf. My experience has been a total failure of professional conduct. Every single email, quote, and instruction came exclusively from Energy Nordic staff. They were the only company I ever dealt with or had contact with, and I paid a large deposit to the exact IBAN provided directly by Energy Nordic customer service.
Despite this being a direct arrangement with them, they completely blamed a third-party vendor when things went wrong. Their handling of the project was a chain of incompetence. They mislabeled the job in their system, repeatedly failed to reply to my messages, and eventually admitted they couldn't even get their own vendor to reply to them. After multiple emails chasing them, Energy Nordic finally offered to send a courtesy letter to their vendor as a "gesture of goodwill," but they are still trying to force me to chase this third party to get my deposit back.
I have never once spoken to or had a relationship with this vendor. Energy Nordic selected them, hired them, and gave me the billing instructions. Instead of taking responsibility for their own internal breakdown and returning my funds, they are trying to wash their hands of a situation they initiated. Do not trust their branding. They are happy to act as your sole provider when taking your money, but the moment they fail, they will abandon you to chase strangers
20 de abril de 2026
Opinião espontânea
Resposta da Energy Nordic Spain
Dear Dave,
Thank you for taking the time to share your concerns. We are genuinely sorry to read about your experience and understand the frustration this situation has caused.
At Energy Nordic, we aim to provide professional customer service and clear communication at all times, so it is disappointing to learn that we did not meet your expectations in this case. We take feedback such as yours seriously, as it helps us identify areas where our processes and communication can be improved.
Thank you again for bringing this to our attention.
Kind regards,
Energy Nordic Team
Schnelle Reaktion auf Fragen per Mail
Schnelle Reaktion auf Fragen per Mail; sehr freundlicher Service; sehr schnelle Abwicklung aller Formalitäten
6 de maio de 2026
Resposta da Energy Nordic Spain
Hallo!
Vielen Dank für Ihre freundliche Bewertung.
Es freut uns sehr, dass Sie mit unserem Service, den schnellen Antworten und der unkomplizierten Abwicklung zufrieden waren. Solches Feedback bedeutet unserem Team sehr viel.
Vielen Dank für Ihr Vertrauen in Energy Nordic.
Mit freundlichen Grüssen,
Energy Nordic Team
The clear and prompt communication and…
The clear and prompt communication and clear information makes the switch easy
8 de maio de 2026
Resposta da Energy Nordic Spain
Hi Ewan,
Thank you for your feedback.
We are pleased that our communication and information helped make the switching process straightforward and easy to understand. We believe that keeping customers informed from the outset is essential to creating a positive customer experience.
At Energy Nordic, we work hard to ensure that every customer receives clear guidance and personalised support throughout their journey with us.
We appreciate your trust and thank you for choosing our services.
Kind regards,
Energy Nordic Team
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