Perfekt! Vi har været yderst tilfredse med Energy Nordic's arbejde. De har installeret både Solceller, batterier, Luft til luft pumpe, ny eltavle mm. De har haft styr på tingene fra start til slut... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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The professional approach by the staff from when i first made contact. Mu only problem was with the virtual battery document which had to be reset so i could sign it. Now just waiting for my first i... Ver mais
A empresa respondeu
There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... Ver mais
A empresa respondeu
Det var en virkelig behagelig oplevelse at have ham på besøg. Han fremstod som en dygtig og kompetent sælger, der formåede at vejlede og forklare tingene på en måde, der var let at forstå. Vi modto... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Informações de contacto
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Espanha
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4,6
Excelente
489 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
1-Det var lätt att byta till er.
1-Det var lätt att byta till er.
2-Det gick fort och ni fixade alla pappers jobb.
3-Man fick svar på kostnaderna.
4-jag blev kontaktad av er fort och ni förklarade allt som behövs för att utföra bytet.
5- Det gick lätt att signera bekräftelse av kontraktet.
3 de dezembro de 2025
Resposta da Energy Nordic Spain
Hej Nabil,
Tack för att du tog dig tid att beskriva din upplevelse så utförligt. Att höra att processen kändes smidig, väl förklarad och enkel att hantera bekräftar för oss att vi erbjuder den typ av upplevelse som kunder förtjänar när de gör en viktig förändring.
Varma hälsningar,
Energy Nordic-teamet
One of the quickest installations
One of the quickest installations I have seen in the Costa del Sol
4 de dezembro de 2025
Resposta da Energy Nordic Spain
Hi Willem,
Thank you for your kind feedback. A quick and well-coordinated installation can make all the difference, and we’re delighted that the experience stood out positively for you. We truly appreciate you sharing this.
Best wishes,
The Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Dan,
Thank you for sharing this with us. Feeling able to reach your provider easily and receive prompt responses is essential, and we’re pleased this was your experience. We’ll continue to be just as accessible moving forward.
Kind regards,
The Energy Nordic Team
Great Customer Service and Communication.
Isabel was very straight forward and professional and made the process of changing power companies seemless and easy. Great customer service and communication.
3 de dezembro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Paul,
Thank you very much for your kind words. We’re delighted to hear that the process felt seamless and straightforward. We will of course pass your positive feedback on to Isabel — recognising our team’s work is very important to us! ☺
Warm regards,
The Energy Nordic Team
Easy to change supplier and good…
Easy to change supplier and good communication.
3 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Jimmy,
Many thanks for your review. Clear communication and a smooth changeover help create confidence, and we’re pleased to know the experience felt well managed from start to finish.
Best wishes,
The Energy Nordic Team
Its been easy to change over and i hope…
Its been easy to change over and i hope the bills come down i am sure they will.
24 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Keith,
Thank you very much for your feedback. We’re pleased to hear that the switching process was straightforward and professionally managed. Ensuring a smooth transition is a key part of our service, and we appreciate you taking the time to share your experience.
Kind regards,
The Energy Nordic Team
Really good service very quick change…
Really good service very quick change over . No worries.
21 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Michael,
Thank you very much for your review. We’re pleased that the changeover was completed quickly and without complication. Delivering a reliable and worry-free process is always our objective.
Kind regards,
The Energy Nordic Team
Resposta da Energy Nordic Spain
Hi Leif,
Thank you very much for your feedback. Providing clear and transparent information is essential in helping customers make informed decisions, and we’re pleased this was your experience.
Kind regards,
The Energy Nordic Team
Nice and friendly staff on the phone…
Nice and friendly staff on the phone and normal prices for your electricity.I was ripped off by Endesa many years charging 3x the amount.I do hope it all stays positif🙏
17 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Nancy,
Thank you very much for sharing your experience. We understand how important fairness and clarity are, particularly when customers have had difficult experiences in the past. We appreciate the trust you’ve placed in us.
Kind regards,
The Energy Nordic Team
SAVINGS DO NOT LAST!
I signed on with Nordic in June 2025 in PA. The first full month I saw a price reduction of about $60. Then after a couple of months I started seeing a higher Nordic Energy Commodity charge on my bill. My current November 2025 bill with lower usage than November 2024 is 30% higher. I just canceled Nordic. I was very easy and their customer service did not push back.
26 de novembro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Stacey,
Thank you very much for taking the time to share your experience — we truly appreciate honest feedback. We’re sorry to hear that your recent bills did not reflect the savings you initially saw and understand how frustrating that can be.
Electricity pricing, especially when linked to market‑based components, can fluctuate with changes in wholesale costs and broader market conditions. These variations sometimes result in higher charges from month to month, even with lower usage.
We genuinely regret that the outcome did not meet your expectations. Your feedback is very important to us and helps us review how we communicate billing and pricing information more clearly.
Thank you again for giving us the opportunity to serve you.
Kind regards,
The Energy Nordic Team
Didn’t meet their own commitment to…
Didn’t meet their own commitment to install our meter. Then, when the meter was fitted, the installer ‘backdated’ the installation date by 5 days on the report (we presume to fraudulently aid their claim that they delivered within committed timelines) !
Customer communication and correspondence is poor.
19 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Jay,
Thank you very much for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We always strive to make every part of the process as fast and smooth as possible, but we recognise that some aspects, such as installation timing, can occasionally be beyond our direct control.
Your comments are very important to us and will be reviewed internally to help improve our processes and communication.
Kind regards,
The Energy Nordic Team
Very good dealing with the company
The company were very efficient at dealing with dealing with cancellation of my other provider and direct debit at the bank
13 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Gillian,
Thank you very much for your kind feedback. Managing the administrative aspects smoothly is an important part of our service, and we’re pleased this contributed to a positive experience.
Kind regards,
The Energy Nordic Team
Kæmpe ros til Jan
Det var en virkelig behagelig oplevelse at have ham på besøg. Han fremstod som en dygtig og kompetent sælger, der formåede at vejlede og forklare tingene på en måde, der var let at forstå.
Vi modtog også et rigtig flot tilbud. Desværre viste det sig, at jeg havde en bekendt, der arbejder med solceller, og derfor endte vi med at vælge en anden løsning – men det ændrer ikke på, at oplevelsen med jer, og især Jan, var helt i top
23 de outubro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hej Hr. Lykke,
Mange tak for din venlige feedback. Vi er glade for at høre, at din oplevelse med os var så positiv.
Venlig hilsen,
The Energy Nordic Team
Excellent conversation with…
Excellent conversation with Lorena..talked through all very efficiently.
14 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Jim,
Thank you very much for your feedback. We’re pleased to hear that the conversation was handled efficiently and professionally. Providing clear guidance is a key part of our customer approach.
Kind regards,
The Energy Nordic Team
simple and clear communication all the…
simple and clear communication all the way
20 de novembro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Leif,
Thank you very much for your feedback. Maintaining clear and consistent communication throughout the process is essential to building trust, and we’re pleased this was reflected in your experience.
Kind regards,
The Energy Nordic Team
Great customer service from Lorena re switching
Lorena was very helpful and patient answering all my questions about switching my energy supplier. She explained fully how the billing system works in Spain, something my previous supplier failed to do when I queried why I was always getting estimated bills.
19 de novembro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Annette,
Thank you very much for your kind review. We’re delighted to hear that Lorena was able to explain the billing process clearly and answer all your questions. We will be sure to share your message with her — she will be very happy to receive your kind words. Thank you again for taking the time to recognise her efforts.
Kind regards,
The Energy Nordic Team
Hopefully a reduced energy bill.
Initial contact was interesting so took up offer to send copy of my electric bill. Energy Nordic say can reduce by 20%. Also in future the bills will be easy to understand. Have decided to change. All the changes have been made by Nordic. Also have kept in touch with me which is good. I look forward to my next reduced bill! Thank you.
7 de novembro de 2025
Resposta da Energy Nordic Spain
Hi P. Garton,
Thank you very much for your detailed feedback. We’re pleased that the process felt transparent and well managed from the outset. We appreciate your trust and look forward to supporting you going forward.
Kind regards,
The Energy Nordic Team
Good communication and in English.
5 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Jane,
Thank you so much for your kind words. We’re truly pleased to hear that you found our communication clear and helpful.
If you ever need anything else or have any questions about your supply, our team is always here to assist you — in English and in several other languages too.
Warm regards,
Energy Nordic Customer Care
Isabel Christiansen did an excellent…
Isabel Christiansen did an excellent job in drilling me through the ins and outs of the payment system. Many thanks indeed.
14 de novembro de 2025
Opinião espontânea
Resposta da Energy Nordic Spain
Hi Jens,
Thank you very much for your thoughtful review. We’re delighted to hear that Isabel guided you so well through the payment system — she truly cares about making everything clear and easy to understand.
We will make sure to pass on your congratulations to her. She’ll be very happy to know her support made a difference.
Warm regards,
Energy Nordic Team
The customers service was very good…
The customers service was very good 10/10, thankyou.
7 de novembro de 2025
Resposta da Energy Nordic Spain
Hi Nazzareno,
Thank you so much for your lovely review. We’re delighted to know that you received a 10/10 experience from our customer service team.
If you ever need any help or have questions about your supply, we’re always here for you.
Warm regards,
Energy Nordic Team
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