Ents24 Opiniões 

13 612
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Ver mais

Classificada 5 em 5 estrelas

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Ver mais

Classificada 5 em 5 estrelas

Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Ver mais

Classificada 5 em 5 estrelas

Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. Serviço de soluções de tecnologia para eventos
  3. Serviço de marketing online
  4. Empresa de comunicação

Sobre Ents24

Informação fornecida por diversas fontes externas

The UK's home of live entertainment.

We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.

If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(13 612)

85 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Booked an event in London (from…

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. When I asked the venue they said it had been changed a week ago and ENTS24 should’ve let us know. I have emailed them and got quite an abrupt unapologetic email back. I fully appreciate these things happen but I feel we should’ve been informed then could’ve decided whether to go or not.

27 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ents24 failed to notify me that the gig…

Ents24 failed to notify me that the gig I was due to attend with my partner had been rescheduled, despite having my email address as part of my original ticket order. It was only by chance that just before we were due to travel to Southampton that I discovered the gig had been rescheduled. This resulted in me incurring additional costs from having to move my hotel booking, and both my partner and I wasting a day’s annual leave. When raising a complaint with the company, it was met unsympathetically with no explanation of why I was not informed. They refused to compensate me for my additional costs as a result of their failings. To add insult to injury, someone obviously thought it would be hilarious to send me an email saying the gig had been rescheduled after I had already complained about failure to inform me. Despicable behaviour from Ents24.

19 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought to tickets to see Pete tong…

I bought to tickets to see Pete tong this coming Thursday 25/6
Still not received them
They keep saying they will be there soon and if not got them 72 hr before the concert to get back in touch and now now reply discussing to be honest
They have managed to turn something I was looking forward to into a nightmare

22 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought tickets for billy ocean in…

I bought tickets for billy ocean in llangollen on 27th june 2026 and have not recieved them they are saying they will come from venue and the venue are saying they dont issue them i think i have been scammed

21 de junho de 2026
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review.

This venue only allows admission via their mobile app, and we liaise with the venue to ensure your tickets are available to download. As we explained via email, your tickets will be available in the app a few days before the event.

If for any reason you haven't received them 72 hours before the event starts, please contact us so we can make alternative arrangements. We're available 7 days a week.

Classificada 2 em 5 estrelas

Frustrating

I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents

1 de junho de 2026
logótipo da Ents24

Resposta da Ents24

Thank you for your review and for replying to our emails.

As we explained by email, the event hasn't been cancelled, and we haven't shown it as cancelled on our website.

If a show does get cancelled, we'll email customers and they will receive a refund.

if you ever need to get in touch with us, you can email help@ents24.com, 7 days a week.

Classificada 5 em 5 estrelas

I love the fact that you offer REAL…

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for allowing us to choose this option.

31 de maio de 2026
Classificada 5 em 5 estrelas

All good

Good ticket buying experience, always seems to work without fuss. And almost certainly better than giving your money to TicketMaster!

30 de abril de 2026

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