Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Ver mais
Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Ver mais
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Informações sobre a empresa
- Venda de bilhetes para eventos
- Serviço de soluções de tecnologia para eventos
- Serviço de marketing online
- Empresa de comunicação
Sobre Ents24
Informação fornecida por diversas fontes externas
The UK's home of live entertainment.
We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.
If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.
Informações de contacto
Bristol, Reino Unido
- help@ents24.com
- www.ents24.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Avoid - Booking Fees - No Refunds?!?
Gig cancelled
Ticket prices refunded
Extortionate fees at £7 not
Poor show
Easy to purchase and straight forward.
Booked an event in London (from…
Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. When I asked the venue they said it had been changed a week ago and ENTS24 should’ve let us know. I have emailed them and got quite an abrupt unapologetic email back. I fully appreciate these things happen but I feel we should’ve been informed then could’ve decided whether to go or not.
Ents24 failed to notify me that the gig…
Ents24 failed to notify me that the gig I was due to attend with my partner had been rescheduled, despite having my email address as part of my original ticket order. It was only by chance that just before we were due to travel to Southampton that I discovered the gig had been rescheduled. This resulted in me incurring additional costs from having to move my hotel booking, and both my partner and I wasting a day’s annual leave. When raising a complaint with the company, it was met unsympathetically with no explanation of why I was not informed. They refused to compensate me for my additional costs as a result of their failings. To add insult to injury, someone obviously thought it would be hilarious to send me an email saying the gig had been rescheduled after I had already complained about failure to inform me. Despicable behaviour from Ents24.
I bought to tickets to see Pete tong…
I bought to tickets to see Pete tong this coming Thursday 25/6
Still not received them
They keep saying they will be there soon and if not got them 72 hr before the concert to get back in touch and now now reply discussing to be honest
They have managed to turn something I was looking forward to into a nightmare
I bought tickets for billy ocean in…
I bought tickets for billy ocean in llangollen on 27th june 2026 and have not recieved them they are saying they will come from venue and the venue are saying they dont issue them i think i have been scammed

Resposta da Ents24
My favourite booking site for bands and…
My favourite booking site for bands and keeping informed. Easy and informative. Thx
Decided on the spur of the moment to…
Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.
Always good service!
Always good service from 100 club even more so getting a seat for disability x
ENTS24 is excellent at tracking when…
ENTS24 is excellent at tracking when all my favourite bands and comedians are playing. Not even sure there is an alternative to them.
Frustrating
I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents

Resposta da Ents24
I love the fact that you offer REAL…
I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for allowing us to choose this option.
High booking fees which are…
High booking fees which are non-refundable when a gig is cancelled.
Easy process with no hold up in…
Easy process with no hold up in ordering my event tickets
All good
Good ticket buying experience, always seems to work without fuss. And almost certainly better than giving your money to TicketMaster!
All good...
Straightforward procedure to make ticket bookings with secure and trusted payment options.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







