Ents24 Opiniões 

13 612
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Ver mais

Classificada 5 em 5 estrelas

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Ver mais

Classificada 5 em 5 estrelas

Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Ver mais

Classificada 5 em 5 estrelas

Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. Serviço de soluções de tecnologia para eventos
  3. Serviço de marketing online
  4. Empresa de comunicação

Sobre Ents24

Informação fornecida por diversas fontes externas

The UK's home of live entertainment.

We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.

If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(13 612)

85 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great

Great! Tickets cheaper than buying straight from the venue. Easy transaction and emails that I want to read.

23 de outubro de 2024
Classificada 5 em 5 estrelas

Excellent ticket booking site

Excellent ticket booking site, easy to buy tickets through to check out and pay.
A lot easier and quicker than ticketmaster where you have to wait in a queue for hours to get high demand tickets e.g. Coldplay wembley arena 31/8 waited in a queue for 9 hours and then just as I thought I was going to get a ticket I got thrown out and all the tickets were sold out. Very annoying and frustrating and because I was determined to get a ticket and wouldn't be put off I eventually managed to get my hands on one from another ticket site. By this time it was around 10pm so I had practically spent most of the day from early morning through to the evening to get a result.
I shouldn't take this long and be so difficult and stressful to buy tickets if you are a loyal fan.
Had the same thing when trying to buy a Lewis Capaldi ticket due to the high demand tickets got sold out in 10 minutes leaving fans going on facebook feeling very angry and frustrated. Apparently they had under estimated the demand for tickets and Lewis himself was overwhelmed with how quickly the tickets got sold out.
A few weeks later I did manage to get a ticket for the London O2 Arena through setting up ticket alerts.
Persistence pays off in the end but it shouldn't be this time consuming and stressful.

Sue Bithrey ( regular concert goer )

25 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scammed through Ents24 gig tickets text alert

`I asked for a text alert from Ents24 Gig Alert app for gig tickets. When it arrived there was a link with a big button saying Start Now. I continued and it asked for my credit card details. I presumed this was for the tickets. However, I found myself signed up to an ebook site called Content Now-on with a £49 a month auto renewal! How is this allowed to happen? I have had total stress this morning and had to cancel my credit card to prevent further payments as there is no way to cancel the subscription. The people who took the payment are called Ereadwiz and if you read the reviews they are total scam merchants. I am very unhappy with Ents24 about this. Be very careful if you use their text alert.

Ents now say they have banned this company from advertising

19 de setembro de 2025
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review, and we're sorry to hear about your experience.

It appears that you clicked on an advert on our site. Like most website, we outsource our advertising to a networks (in our case, Google).

We have reviewed the advert in question, and I agree that it could lead to confusion, so I have now blocked them from our website.

It's very unfortunate that Google allows these kinds of adverts to be shown on their network. I have spoken to our web team to see if there is anything we can do to ensure that adverts can't be mistaken for buttons on our site if any similar ones appear in future, and they are working on some design changes.

Classificada 1 em 5 estrelas

Getting a ticket refund for a cancelled event.

The event I bought tickets for was cancelled the day before, and over one month later I'm still waiting for a refund.

19 de julho de 2025
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review and we're sorry that you haven't had a refund yet.

We sell tickets on behalf of event organisers, and they didn't tell us that this event had been cancelled - this first we heard about it was when we read your review. We've contacted them today and we'll be in touch soon.

Classificada 3 em 5 estrelas

Why variable administration fees for thesamd service

Easy to book and good website but am interested in the rationale of administration fees varying by ticket price. As it all automated I assume it is just profiteering. Or am I missing something?

3 de agosto de 2025
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review.

Some of the costs we incur for processing your order are fixed, but others - such as card processing fees - vary according to the price of the ticket.

Although the purchase process itself is automated, the booking fees pay for the team of staff who work behind the scenes and other costs associated with running the website.

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