Ents24 Opiniões 

13 612
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Ver mais

Classificada 5 em 5 estrelas

I love the fact that you offer REAL paper tickets as an option - not just electronic tickets. I always like to save my real tickets as memories of seeing bands and hearing great music. Thank you for... Ver mais

Classificada 5 em 5 estrelas

Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Ver mais

Classificada 5 em 5 estrelas

Decided on the spur of the moment to book for a show having received an email showing what's on. Found booking the seats very straightforward in comparison with some other sites.

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. Serviço de soluções de tecnologia para eventos
  3. Serviço de marketing online
  4. Empresa de comunicação

Sobre Ents24

Informação fornecida por diversas fontes externas

The UK's home of live entertainment.

We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.

If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

14 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(13 612)

85 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I got scammed using the website

I got scammed using the website

1 de abril de 2026
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review and for replying to our email.

It seems that someone was selling fake tickets for a show with Ents24 branding on them.

Always buy tickets from the Ents24 website directly or another official seller. Please don't buy from people selling tickets on social media, as many of them are scammers.

Classificada 5 em 5 estrelas

I love Ents...

I love Ents...
Always keeps me up to date with my music choices.
It tends to be at the front of the listings for artists in my experience.
Always an easy checkout procedure without any problems.
5 stars 🌟 all the way

31 de março de 2026
Classificada 2 em 5 estrelas

Upsell avoidance is a full time job

Buying a ticket - great
Navigating the plethora of attempts to get your money - awful.
• AirBNB upsell
• Foodbank contribution
• Service charge
• SMS confirmation
• Cancellation cover
• Stupid cashback subscription

Talk about taking every opportunity to extricate your cash.

Either run the service for free and give me all the advertising.
Or charge me a service charge but spare me the advertising.
Not both.

Update: I appreciate Ents24 replying. Some of these services are useful ones to have the option of (e.g. cancellation cover), some are much less so.

Maybe there's a way streamline the process and make them clearer so it's a win/win for everyone. All the best!

27 de março de 2026
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review.

As you have seen, we offer a number of additional services, such as cancellation cover if you can't make the show due to illness etc, and we also carry advertising on Ents24.

These optional services help us to keep the price you pay for your tickets as low as possible and also allow us to keep the website running. We're an independent listings guide, and we list every single event that we know about, regardless of who is selling the tickets. That's something that the ticketing giants definitely don't do.

Classificada 2 em 5 estrelas

Seats

Would have preferred to have chosen seats - no option.

28 de fevereiro de 2026
Classificada 5 em 5 estrelas

Booking tickets to see the Skids was

Booking tickets to see the Skids was very easy and stress free . I recieved my e-tickets within seconds and in a format that meant I could also print my tickets for peace of mind . The overall service was very good .

28 de fevereiro de 2026
Classificada 1 em 5 estrelas

I booked tickets for Nearly Elton

I booked tickets for Nearly Elton
at The Forum , Northallerton on 26th Feb. On contacting The Forum they said they had not allocated any tickets to ENTS 24 for this event and no tickets had been booked in my name.They also said it was very difficult to contact ENTS24 with any complaints. I filled in
the query form on ENTS 24 website asking for a refund and just got a reply saying no refund was possible. How can they sell tickets they don’t have and then not refund me, this is a con!

23 de fevereiro de 2026
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review.

The tickets were put on sale by the event organisers rather than the venue. After seeing your review, we've spoken to them to ensure that the venue are aware of this.

Thank you for your follow-up email confirming that you were able to get into the show without any trouble, and we're sorry for any confusion.

Classificada 1 em 5 estrelas

Trying to contact customer service

Trying to contact customer service, but their contact method won’t let you without an order number.
I’m searching Eeic and Ern.
On the schedule it says Victoria theatre halifax on 13/14 November 2026. I thought great, but when you click on it, it goes through to the same dates but at the Victoria wood theatre in barrow in Furness….(not halifax) but without an order number, I’ve got no way to contact them to see which one is right.

18 de fevereiro de 2026
Opinião espontânea
logótipo da Ents24

Resposta da Ents24

Thank you for your review.

On the customer service page on our website, you have the option to "Track your tickets" (which asks for an order number) or "Ask another question" for other enquiries.

You can also contact us by email at help@ents24.com and we'll be pleased to help.

Classificada 5 em 5 estrelas

User friendly

User friendly, quick and easy to use with good offers and relevant links to similar artists and venue if you want them

31 de janeiro de 2026
Classificada 1 em 5 estrelas

Appalling waste of time and money

I knew this would be a bit different and probably near the mark but the whole show was crude, badly acted, staged and not all funny. I'm not a prude so was prepared for it to be slightly offensive but I was shocked at the language, innuendos and gestures which were absolutely disgusting. A couple in front of us left within half an hour and we (a party of nine) walked out at the interval. Very disappointed.

23 de janeiro de 2026
Opinião espontânea

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