Purchased a bridal set for a 40th wedding anniversary gift on 21/8/23 both rings went back for resizeing one ring is back still waiting for the second ring. The staff are very pleasant Keira especiall... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 26 The Mall, Arndale Centre, BN21 3NW Eastbourne, Eastbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I am very impressed with how easy and straight forward my purchase was. I dealt with a wonderfully pleasant young lady named Millie, she dealt with everything very professionally.
The Young lady that served me was helpful but the actual shop and equipment in the shop was a let down. The shop is very tired and could do with renovating.
A empresa respondeu
Really polite and helpful staff. So happy with my purchase. I would definately choose this place for engagement or/and wedding rings.
Informações sobre a empresa
Sobre Ernest Jones - Eastbourne
Escrito pela empresa
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Informações de contacto
Unit 26 The Mall, Arndale Centre, BN21 3NW, Eastbourne, Eastbourne, Reino Unido
- 01323749740
3,1
Aceitável
6 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointing Service
Purchased a bridal set for a 40th wedding anniversary gift on 21/8/23 both rings went back for resizeing one ring is back still waiting for the second ring. The staff are very pleasant Keira especially but I feel very disappointed with the time this has all taken and rather confused as to why I am still waiting. Unsure if I will make any future purchases at Ernest Jones.
21 de agosto de 2023
Opinião espontânea
Resposta da Ernest Jones - Eastbourne
Hi Sue,
Thank you for reaching out to us and I am sorry there is a delay with one of your ring alterations.
If you would like to give us a call on 0800 458 1066 (option 3), a colleague will be more than happy to look into this for you. Please have your repair number to hand. Your case number is CS2340984.
Kind regards,
Beck
Excellent service and choice of…
Excellent service and choice of jewellery needed
Many Thanks
30 de junho de 2021
Really polite and helpful staff
Really polite and helpful staff. So happy with my purchase. I would definately choose this place for engagement or/and wedding rings.
3 de junho de 2021
The Young lady that served me was…
The Young lady that served me was helpful but the actual shop and equipment in the shop was a let down. The shop is very tired and could do with renovating.
12 de maio de 2021
Resposta da Ernest Jones - Eastbourne
Hi thank you for getting in touch and thank you for your comments I will pass them on - Many thanks Pamela
I am very impressed with how easy and…
I am very impressed with how easy and straight forward my purchase was.
I dealt with a wonderfully pleasant young lady named Millie, she dealt with everything very professionally.
11 de maio de 2021
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.