Ernest Jones - York Opiniões 

Poor after sales. Keen to get you out of the door with a promise after taking your hard earned cash but two months my partner is still waiting for the ring I bought her. Makes me feel an absolute failure having recommended them in the first place.

I initially visited the store looking to purchase an engagement ring for my partner. The stock I viewed didn't have exactly what I was looking for. Eleanor spoke to me and offered a lot of options, I chose the bespoke service they provided and got the exactly the right size stone and ring I was looking for and within my budget. Eleanor ensured I was given a first class service possible and I would happily come back to this store again in the future

Eleanor and team, Coney Street, York, very helpful, lovely helpful person, gave lots of advise and information on engagement rings, my daughters boyfriend got the exact one he was looking for ❤️

Thankyou so much Sam, Ernest Jones York Shop, and team for your professional, friendly and respectful support in purchasing a precious gift.
The whole experience with yourselves created a lovely long lasting memory...with thanks.

I had a fantastic experience at the store last week. I came to look at a ring and had a very welcoming experience. Mason was amazing. I wasn’t rushed and he could not have been more helpful. He was extremely knowledgable providing me with lots of information about the stone, setting, how it was made etc. He certainly went the extra mile and exceeded my expectations. I look forward to my next visit.

Two lovely ladies Kate and Sam were very friendly and helped me with advise and suggestions. I certainly did not feel pressurised at any time to buy something I didn't want. I got exactly what I was looking for. The service was also excellent. My ring size wasn't available in store so they ordered it that day and it was delivered to shop by 9.00 am next day.

Thank you Kate and Sam 😊😊

I had a day out with my wife at the city of York on the 8th of June called in Ernest Jones Jewellery shop decided to buy a diamond ring for the up coming date of our wedding anniversary, Clair the manager was very helpful and patient in our deciding on which ring to buy. We had a positive experience with the assistance of Clair.

Excellent service in your store where I recently made a purchase.

I bought some diamond earrings the lady who served me was very helpful and knowledgeable. She was very friendly as well I will definitely be going back to the York store always excellent.

Beautiful ring. Even better at half price with another 15% off. Ordered on line with absolutely no problems after talking to York branch staff.

Visited Earnest Jones at York Outlet. The service was excellent and Richard was professional and so helpful.
Thank you

Helpful and friendly, making my daughter feel special whilst choosing an 18th birthday present. Also matched online discount without any question.

Bought a watch and staff very knowledgeable and helpful.

Excellent service, great staff.

Lovely lady who helped us choose our wedding rings

Went to ErnestJones after 5 years to complete my lavine jewellery set. The lady who helped us was very helpful and sorted the order and we received the jewellery by post.very safely. Very please.

Many thanks

Sarah Armstrong

The lady who served us was very helpful and friendly. The experience in the current COVID situation all felt safe and well organised.

I walked in to the store to find a engagement 💍 and was so welcomed by two members off staff. They showed me a few rings and helped me decide on two rings, they were so helpful and nice 👍. When I decided on a ring they were so helpful with my choice and asked if I wanted to see it on her hand (ellie) I knew that was the ring. The service from start to finish wasn't a 100% to be honest it was 100%. Thank you again you girls did good 🙏x