Euronics Opiniões 

421
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Have dealt with the Eccles store over many years and continue to be impressed with their selection of products, expert service in-store and by the delivery guys. No problem with uplifts of old machine... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

mi è stata attuata una truffa da parte di euronics, non ordinate mai sul sito, con le loro clausuline del ca zzo se vi fanno sparire da un pacco qualcosa lo prenderete in quel posto, ho ordinato un... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We used The Telford Oakengates store from start to finish for a new integrated dishwasher and freezer and we had an excellent service . The sales staff were helpful and informative without pressure... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

EURONICS KI TEAM SE AISA EXPECTED NHI THA KI , CLIENT KI COMPLAINT KO 1 MONTH ME BHI RESOLVE NA KAR PAYE THIS IS TOO MUCH FRUASTTATED NOW WE ARE LEAVING TO BUY EURONICS PRODUCTS FOR OUR ONGOI... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de eletrodomésticos
  2. Loja de dispositivos electrónicos

Informação fornecida por diversas fontes externas

In the UK, Euronics is formed by a network of Local Independent Electrical Specialists. In many cases, they are family run businesses, some of which have been established for several generations. Your partnered specialist is always there and will offer you all the buying advise and after sales support you would expect from an independent retailer. Looking for a new appliance? Go online at www.euronics.co.uk or find your local store today... www.euronics.co.uk/store-finder


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

421 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(421)

59 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

friendly and efficient service

Leonards Euronics Catford have delivered and installed a new dishwasher. staff were extremely efficient and curteous. The salesperson on the phone was very helpful,knowledgeable, patient and friendly. The installation was arranged within three days and two engineers arrived on time and took away the old broken machine anx installed the new one seamlessly. I am fully satisfied with their service.

13 de março de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback. We will pass these comments onto the store for your
Kind regards, Euronics UK

Classificada 1 em 5 estrelas

I WOULD GIVE EURONICS NO STARS.

FURTHER UPDATE. Euronics persist in claiming that the sale was through an agent despite their website stating otherwise. They are still selling the same item stating 'sold by euronics' but deny this. It turns out that once again this is probably through an agent. Buyer beware if things go wrong as Euronics will then inform you that you did not purchase from them. As it happens the agent I was unware of as the seller was very helpful but Euronics just keep sending me the same response denying what is actually for all to see on their website. They do also supply directly from their own stock but claim that this is not the case. I give up! UPDATE TO A EURONICS SAGA.
Unfortunately the actual seller does not appear on Trustpilot as I would give them 5 stars for outstanding service through Euronics - H. F. Sheffield.
I would give Euronics no stars as both Sheffields and myself were caught up in their mess. BUYERS NEED TO BE AWARE that even if their website and your payment through the website says that it is 'sold by Euronics' it is most likely that it is being sold through an 'agent'. This can be any store in their selection that they choose as a 'market sellers'. Note that is it states that delivery is by the name of another company and not euronics this is being sold by the company, not only being delivered by them.

However, if anything goes wrong Euronics wash their hands of you despite the fact that you believe from their website and your receive of order and payment confirmationthat you have bought directly from them. Fortunately the actual supplier was extremely helpful when I had to return an appliance, but it might not be the same on every occasion. The seller is also now having to deal with this confusing situation.

Euronics claim to have great customer service with all sorts of help available (technical, etc), but It is only due to the seller and not Euronics and a stiff letter laying out the Sale of Good Act 2015 that I am getting a speedy refund. (Not so speedy as apparently their banking system takes 5 - 10 days and I thought we had fast computerised banking).

This has left a bad taste in my mouth and sadly ruined what could have been a good relationship with a local seller who turned out to be a great find.

I have informed Euronics about their misleading documentation and website entry but they have just sent back an automated messsage. They appear to have no interest in correcting their website as once again the same appliance is being offered for sale stating that is is 'sold by Euronics' with 'delivery' by another company. It does not state that it is being 'sold' by another company as an agent. Interestingly the wording ' sold by euronics' is is in very very tiny print that could easily be missed as it in about 6 point.

7 de março de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Good Afternoon,
We are sorry to read your reviews.
We can confim that a response has been sent to your email regarding your order.
If you have any questions, please repond to the email that has been sent.
Kind Regards, Euronics UK

Classificada 2 em 5 estrelas

Hoover dishwasher from Euronics

Just had a hoover dishwasher delivered from euronics in Welshpool. Not sure if it was a return or not or if Hoover didn't package everything up. The inlet hose was fastened so tight it creased the hose to such a degree that it was unusable also the funnel for adding salt was missing so I had to use a tundish.
Not too impressed at all.

3 de março de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to read your review.

Can you please confirm if this was an order placed online at Euronics.co.uk, or directly with the Welshpool store?

If you wish to send this information to us directly, please email customersupport@euronics.co.uk

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

Exceptional customer service experience…

Exceptional customer service experience from the amazing guys at the local Cubbington Warwickshire store. Made a enquiry about a instore purchase regarding some technical issues with a sound bar went above and beyond to come out to the property and make the necessary adjustments. Everyone is friendly and helpful. Exceptional excellent and efficient

26 de fevereiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback. We will pass these comments onto the store for you.
Kind regards, Euronics UK

Classificada 5 em 5 estrelas

Excellent service

Received first class service and information when purchasing an oven element from your Bromsgrove shop, even though the oven is 20+ years old. No attempt to upsell...just £35 and I was on my way. No hesitation in recommending this company. Very helpful and knowledgeable staff.

10 de fevereiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback.

We will pass these comments on to the store for you.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Stufa arrivata rotta dopo 20gg ancora…

Stufa arrivata rotta dopo 20gg ancora nessun riscontro,chiamo tutti i gg ma la pratica è sempre in lavorazione!!!

22 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Do not I repeat DO NOT purchase…

Do not I repeat DO NOT purchase anything from this ridiculously unorganised company or any of their the companies that deal with them. They TRULY SUCK !!!!!

7 de fevereiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to hear about your review and your experience.

Euronics is a Buying Group, and the Stores are Members of us. They are independent retailers, and we do not own them.
Euronics.co.uk operates as an online Marketplace.

Checking the system, we can see your order was placed with the store.
We have contacted them this morning and have been advised they have since spoken to yourself, and delivery has now been arranged for tomorrow.
If you require further assistance, please contact the store directly on 01268 638055

Kind regards, Euronics UK

Classificada 5 em 5 estrelas

The helpful sales lady explained the…

The helpful sales lady explained the different tumble dryers. I chose the one I wanted and it was delivered and fitted within the expected timeframe.
Both the sales lady and installer explained the main points of how to use it.
Cheerful and friendly service at Cleveleys.

28 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you so much for your feedback.
If you could please let us know which store this was, we will pass these comments on for you.
Kind regards, Euronics UK

Classificada 5 em 5 estrelas

Calverts/Euronics Church street Seaham

WE purchased a Neff cooker and Bosch gas hob from Calvert's Seaham branch.
The customer service was second to none. The goods were delivered when they said they would be delivered on time , both goods were in excellent condition .
The gas fitter was very professional also turning up on time and very helpful.
We cannot recommend this shop highly enough for their excellent service.

26 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback.

We will pass these comments on to the store for you.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Negozio assurdo

Negozio assurdo. Dipendenti veramente disattenti e scortesia unica, soprattutto alla cassa. Una signora bionda con gli occhiali che non si sa come possa stare lì. Mah, incredibile

8 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

Blazing Electronics Service

I had to make a distress purchase of a fridge/freezer. It was Monday 15 December 2025. I bought the item from Faulkners of Louth online at 0830. I rang Faulkners of Louth at 0900 and they agreed to deliver that day. The fridge/freezer arrived at 1400 on Monday 15 March and was set up by the 2 lovely gentlemen from the shop. This was barely 6 hours after purchase! What incredible customer service.!

15 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your lovely feedback.

We will pass these comments on to the store for you.

Kind Regards, Euronics UK

Classificada 3 em 5 estrelas

Tutto quasi bene

Ho ordinato una asciugatrice con il servizio ritiro e montaggio nuovo elettrodomestico, dopo 5 giorni sono stato avvisato che la avrebbero consegnata. Bene, sono arrivati previa chiamata quindi super, ma quando ho chiesto di montare la asciugatrice sopra la lavatrice, come era l'altra che dovevano ritirare mi sono sentito dire che non potevano perchè era un servizio extra e non pagato. Allora, mi domando... vale la pena deludere un cliente per una azione cosi semplice? Mi domando.,.il fatto è legato ad una questione di sicurezza? Ok va bene, ma pagando pare che la sicurezza sia superata. Ma dico io... potreste almeno scriverlo sul sito e indicare il servizio come extra, perchè io ho scelto tutto quello che c'era da scegliere quindi la comunicazione ha delle falle e la prossima volta mi rivolgerò ad altri

10 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback.

We are Euronics UK, which is separate to Euronics Italy. They may have their own Trustpilot account, so we suggest posting your review there.

We hope this is helpful to you.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Mi anno venduto PC msi da gaming senza…

Mi anno venduto PC msi da gaming senza scheda video pagato un sacco di soldi e i giochi mi si bloccano

13 de julho de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was? Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

Sig. Claudia numero uno!!!

Sign.CLAUDIA di telefonia Porta a Terra Livorno è la numero uno in tutti i sensi.....sia per la professionalità (mi ha risolto diversi problemi con il mio cellulare)....sia per la cordialità e gentilezza che mi ha mostrato!!!E mi dispiace dirlo ma non tutte sono state così!!!

3 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your feedback.

We are Euronics UK, which is separate to Euronics Italy. They may have their own Trustpilot account, so we suggest posting your review there.

We hope this is helpful to you.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

Euronics Clirheroe

My oven had broken down so I visited their shop yesterday. The lady who served me was very helpful. She checked availability and my new oven was fitted today by 2 lovely installers who ran me through the basic instructions. I like that I was able to buy through a local business whose price for fitting and removal of the old appliance was very reasonable.

3 de janeiro de 2026
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you so much for your feedback.

If you could please let us know which store this was in Clirheroe, we will pass these comments on for you.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

To Barton

To Barton
I just want to say a massive thank you for helping us out over Christmas and being so obliging to my father-in-law. You always provide a great reliable and reasonably priced service and we always come to you. It is so lovely to have a good quality service with excellent service from all staff in Barton. Also thanks for coming out and sorting my washing machine out. Happy new year to you all. Emily Marshall
Never underestimate your worth.

29 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you so much for your lovely feedback.

If you could please let us know which store this was, we will pass these comments on for you.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Euronics agent- SCAM ALERT in N3 3LD(Appliancentre Ltd)

On 2.12.2025 I needed 3 appliances urgently and the internet sent me to EURONICS website which were rated by Feefo as EXCEPTIONAL! Their website asked me for my postcode so they could put me through their nearest Agent called APPLIANCENTRE located in 219 Regents Park Road N3 3LD. I went personally and paid £1067. The owner of the shop said that delivery will take 3 days; I chased it; he was rude and said he couldn't deliver them but he will refund me the money.He gave me a print out paper and said to wait for 10 working days. Now 27 days later still I have not received my money back, I called and he puts the phone down, he doesn't reply to emails and he keeps mostly the shop shut so is impossible to get hold of him . I checked his reviews and to my surprise it seems to be this shop is operating the same setup since long ago doing the same to the other customers. Please read all his reviews from different platforms. Your EURONICS website states that if we buy from an Euronics Agent we have to deal directly with that agent but your agent is not refunding the money or replying at all??
If you visit your agent's website he has at the bottom of his page your business name and mentioning excellent reviews. If you have not been informed about the practice your agent is doing while representing your company please don't send send more innocent people to that branch. Can you please look into it and into passed reviews so you can help other victims. Many Thanks for reading this and Merry Christmas.

2 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to hear about your review and your experience.

Euronics is a Buying Group, and the Stores are Members of us.
They are independent retailers, and we do not own them.

We can confirm that Appliancentre have not been an active Member since the end of May 2025 and has not been listed on our website since then.

Could you please contact our Customer Care Team via email or phone to provide us with additional information so we can investigate whether and why they are listed on our website?
Email address – customersupport@euronics.co.uk or phone number – 01264 320504.

Kind Regards, Euronics UK

Classificada 1 em 5 estrelas

Buonasera sono entrato dentro un vostro…

Buonasera sono entrato dentro un vostro negozio in via colombero Cuneo a comprare un telefono 799 ho chiesto un'informazione o una vostra dipendente Francesca Viscusi ma uno che era più di mezz'ora che giocava al telefono per fatti suoi due quando gli ho detto cosa mi serviva sbuffava e sentiva seccata mettere quella domanda che gli avevo fatto che volevo sapere quanto avrebbero risalto sulla carta Agos essendo un buon cliente per venire trattato come un cretino di una vostra dipendente mi dispiace non entrerò mai più nel vostro locale.

24 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

We are sorry to read your review.

If your query is regarding a local Euronics store within in the UK, can you please advise which store this was?
Alternatively, if this was a Euronics store outside of the UK, you will need to contact them directly as they are separate to ourselves.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

"FATHER CHRISTMAS ARRIVES IN THE FORM OF AN ENGINEER"

Reference Eastbourne Store in Seaside.
On the evening of Tuesday 23 December 2025 the Bottom Door of our Hotpoint Cooker disengaged itself from its hinge, resulting in it hanging off and a Turkey awaiting the use of an Oven on 25 December!
Contacting the Store @ 8:40am this morning - 24 December - I wasn't optimistic of getting the problem sorted but "Father Christmas" sent me an early present of an Engineer @ 10:15am, problem sorted!
Now that is what I call Customer Service (10/10) on a Christmas Eve and that is why we also buy all our White Goods from them - best price always!
Excellent Engineer also.
Seasons Greeting to all at Euronics in Seaside Eastbourne.

24 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you so much for your lovely feedback and for taking the time to share it with us.

We will pass your review on to DB Domestics.

Kind Regards, Euronics UK

Classificada 5 em 5 estrelas

Recommended

Always receive great service from our local Euronics store and get most electrical appliances from them.

1 de dezembro de 2025
Opinião espontânea
logótipo da Euronics

Resposta da Euronics

Thank you for your lovely review.

Please let us know who your local Euronics store is, so we can pass this feedback on to them.

Kind Regards, Euronics UK

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