Evans Halshaw - Renault Durham Opiniões 

388
TrustScore: 4.5 em 5

4,5

Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN Durham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had to decide between a Renault 5 and a Nissan Micra. Although other factors contributed to my choice being that of the Renault, a major factor was the service I got from the sales executive, Ethan.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely spot on. Received an excellent quality video, along with a detailed health check which explained the status and condition of all of the relevant components on my vehicle. Communication was... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

After saying i would never come back to this garage here i am again a couple years later with the same terrible experience. I have been overcharged for a service, service department unable to help, re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience from start to finish. Walked in Wednesday decided on the car we wanted, Josh had the finance sorted, the favourable part exchange done, all documents signed and sealed and hando... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Informações de contacto

  • Renault, 20 Alma Place, Gilesgate Moore, DH1 2HN, Durham, Reino Unido

  • 0191 332 4600

4,5

Excelente

TrustScore: 4.5 em 5

388 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(388)

5539 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I have recently had my car serviced.

I have recently had my car serviced at Evans Halshaw at Durham. As I am disabled they collected my car and returned it. The service on my car was fantastic, they also cleaned my car, there was also sweets and a thank you note on the seat. The service I received was second to none. I can certainly recommend
Evans Halshaw at Durham..

22 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Elsie,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

service

Warm welcome. Very efficient

28 de fevereiro de 2024
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Diane,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Buying the car

Personal service, informative and not pushy at all, very friendly and helpful

24 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Chloe,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas

Ordered a new Megane E Tech in November…

Ordered a new Megane E Tech in November for change of car on 23/02/2023 from EH in Durham.
After contacting the dealership I was informed the car was at the Bristol distributor on 28/12/2024. Good news on target. Many emails chasing the delivery advised all on target. Not heard from company for a few weeks do contacted them 10 days before date and received a response saying still all ok. Decided time was tight I contacted them again the week of delivery. No response so left a message. Sales Advisor called to say car still in Bristol but can't say why and presumably not been chased up fir progress. Less than 48 hours before my car was due told its not happening and can't provide a date so I cancelled the car. If the dealership can't provide customer service before delivery
then I would have no faith in them supporting me with any after sales issues. Very disappointed. Not good Customer Service.

21 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Martin,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Extremely proficient

Extremely proficient

20 de fevereiro de 2024
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Peter,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Fantastic experience of purchasing a…

Fantastic experience of purchasing a car.
All very straight forward, got a good price for my car and got a cracking price on new car.
Jake is an absolute legend. Couldn't have asked for a nicer salesperson. Extremely helpful

19 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Jake.

Enjoy your day!
Evans Halshaw Customer Services

Classificada 1 em 5 estrelas
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hello Mrs Jackson,

Thank you for your review.

We're sorry to see that you haven't had a positive experience. We can see that you are in contact with the Service Leader, but if there is anything else we can assist with, please get in touch with us at service.followup@pendragon.uk.com.

Thank you,
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Kind helpful steff

10 de fevereiro de 2024
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Mr Lee,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Sold car with Jake

Sold car with Jake, from getting price online to coming into the garage, everything was seamless.

Thanks for a first class service.

8 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Lynne,

Thank you for giving Jake such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Callum was an absolute legend

Callum was an absolute legend, no hard sell. No jargon and all good advice. Very professional, hopefully I won't need a new car for a while, but I know where to come when I do. 😃

3 de fevereiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Karlann,

Thank you for the great review and the feedback for Callum.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Amanda has been so helpful and made the…

Amanda has been so helpful and made the process so easy for me to understand! I would highly recommend the team to anyone!

30 de janeiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Danielle,

Thank you for the great review and the feedback for Amanda.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Absolutely brilliant Garage

Absolutely brilliant Garage, very helpful and friendly. Although we did not buy a car we will definitely be back in the near future. Also has a lovely coffee machine!!

26 de janeiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Jade,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Durham branch

The whole experience of purchasing a car from the Durham branch was so quick and easy from start to finish. Dealt with the salesman Jake who was fantastic, very knowledgeable of the product and explained everything very clearly which is great for someone who knows absolutely nothing about cars. He was very understanding of my needs financially and what car would be best for my lifestyle. He also wasn’t pushy with any extras and accepted straight away what I wanted. I drove away in my new car very happy, thanks again to Jake.

19 de janeiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Andrew,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Helpful experience

Amanda Hewitson was very helpful and personable and made the experience of selling my car very easy. Thank you!

3 de janeiro de 2024
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Holly,

Thank you for reviewing us!

Amanda will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great service

Great service. Welcoming, helpful and really easy process. Would highly recommend. Callum was very friendly, explained everything really clearly and answered all our questions. Lovely team, thank you 😊

19 de dezembro de 2023
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Anna,

Thank you for reviewing us!

Callum will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

New car experience …

Amanda was exceptional throughout the buying process, she was polite, professional and helped us through the processes. We were very Happy with the purchase and would not hesitate to buy from Amanda again.

18 de dezembro de 2023
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hello Stanley,

Thank you very much for the 5* review!

Amanda values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

Great prices and service

Great prices, friendly and helpful staff . Nice free coffee. Had an mot and service with winter health check and it all went nice and smooth and quick.

9 de dezembro de 2023
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Ryan,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services

Classificada 5 em 5 estrelas

That you to Jake excellent service very…

That you to Jake excellent service very helpful and friendly so happy

7 de dezembro de 2023
Opinião espontânea
logótipo da Evans Halshaw - Renault Durham

Resposta da Evans Halshaw - Renault Durham

Hi Lisa,

Jake will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

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