Fashion Chingu Opiniões 

1229
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can recommend this company.I was constantly informed how my order is processing in a very friendly communication. The shipping was very fast. All the items I ordered had a good quality and looked... Ver mais

Classificada 1 em 5 estrelas

Do not order from this website. There is no customer service when things go wrong at all. I placed 3 orders and spent CAD $ 1200 . 2 orders are well received but 1 order with 3 items st... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The package arrived faster than I thought. The quality of the clothes was sadly just okay although they looked like normal good quality (and although I read in the reviews that the shirt (one of my it... Ver mais

Classificada 5 em 5 estrelas

I've ordered an original Jersey of a member of BTS which had the tag "official merch" in the shop. The quality is worth its money. The print is beautiful and looks like the pictures in Shop. Custo... Ver mais

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in! Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion. Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(1229)

137 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

It’s not worth it

I feel like giving them one star is a lot and It’s not even worth it. They said if you have inquiries about your order email or leave a voicemail they will reach out within 24 hours that one is BS. Not recommended.

3 de agosto de 2026
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi there, thank you for the feedback, and we are sorry we left you waiting. If you emailed us or left a voicemail and nobody came back to you within 24 hours, that is on us, and it is not how we want to run things. We would really like to sort out whatever the original issue with your order was, so please reach out to our team once more, and we will pick it up right away and stay on it until it is fixed. Please provide the correct order number since we could not find 1575383 in our order record.

Still, thanks for giving us a try, and we hope we get the chance to turn this around for you.

Sending love, your Fashion Chingu team!

Classificada 3 em 5 estrelas

El material no es el esperado

El vestido que he comprado es idéntico al del drama y visualmente es precioso, el corte es perfecto. Sin embargo, no le doy 5 estrellas porque en la web dice que es 100% algodón pero no trae etiqueta de composición y estoy bastante segura de que es un material sintético. A mi me habría dado igual a la hora de comprarlo pero no me parece bien que en la web especifiquen algo que no es real.

30 de julho de 2026
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi Ana,

Thank you for the lovely words about the dress. We are so happy the look and the cut turned out just like the drama. You are right that the fabric details matter, and we are sorry the listing left you unsure about the composition. We are taking this straight to our product team to check what the website says against the actual fabric, and we will correct it if it does not match. If you would like to talk it through, please reach out to our team, and we will be glad to help. Thanks for giving us a try, and we hope to style you again soon.

Sending love,
Your Fashion Chingu Team

Classificada 1 em 5 estrelas

I purchased 6 items over $200.

I purchased 6 items over $200.

They did not have 2 items and still charged me over $90

They credit $60 it to my account.

I asked to refund $93 it to my credit card.

No response. I still have not received the credit back.

Also, for 1 of the dress that I purchased, the seams and cutting are different than the pictures. I must say it looks terrible.

I asked for a refund and no response. It’s been 4 days

Good customer service would respond immediately.

I would not order from this website again.

My order number is #1560826

Check your email. You should be able to pull up the emails that I sent to you with the order number.

I also want a refund to the dress that the cut and seams does not match the picture. It looks terrible.

As soon as I emailed you that I want a refund to my credit card, my credit was taken away from my account, yet I don’t have a refund to my credit card.

10 de julho de 2026
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi,

Thank you for taking the time to write this, and we are truly sorry for the trouble you have had. We are not able to match your review to an order on our side, so if you can share your order number with us, that will help us get to you much faster. If you have already sent us a message or opened a ticket, please bear with us a little longer, our team works through them in turn, and yours will be picked up. On the items that were out of stock, if your order is still inside the 14-day window we are allowed, we can put that refund back to your original payment method rather than store credit, so please give us a little time to check that for you. We also want to look properly at the dress, since seams and cutting that do not match the photos are not okay, and a photo would help us a lot there. We are sorry it has felt like nobody was paying attention to your order, and we would really like the chance to put it right.

Sending love,
Your Fashion Chingu team

Classificada 2 em 5 estrelas

Impossible to Contact

I’ve ordered a few times, and generally I would say manage expectations for clothes, don’t bother ordering albums.

I ordered one skirt in a medium that was far too big, so when I ordered again, the small is way too small. The quality definitely varies as well, but mostly on the mediocre side. Given the price of the items, I’d definitely expect better and more attention to detail regarding the sewing. (I ordered some joggers; the colour was more peach than pink, and there’s a gap in the stitching of the waistband).

My experience with albums has truly been awful. I ordered 2 albums in April, and I’m still awaiting an update on them by the end of July. I have attempted to reach out multiple times, only to get absolutely nothing back. According to my original tracking email, it’s still on the “ordered” stage. However, where they’ve updated their website, one of the albums isn’t showing up on my order and the other one has supposedly been delivered.

I understand they generally have to source the products, but I’d recommend that they don’t suggest they’re available to order if they have no idea where to source it from. Moreover, they seriously need to make it easier to get in contact with them. I have a lot of patience for small businesses, but the lack of contact has really irritated me. I personally won’t be buying from them again.

27 de abril de 2026
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi Frankie,

Thank you for writing this out in so much detail, and we are sorry. Waiting since April for your albums with no update is not okay, and we are not going to pretend otherwise. On the contact side, we have gone looking, and we cannot find any ticket from your email address or against your order number, so it seems your messages never actually reached us or landed somewhere we do not monitor. We are truly sorry it felt like your order and your concerns were being ignored, because that is not how we want to treat you. Our team is checking your order now and will email you directly once we have the full picture, including the stitching gap and the colour coming out closer to peach than pink. If you would rather reach us first, the chatbot on our site and our support email are the quickest routes. Both are accessible on our shop page and in our FAQ.

Sending love,
Your Fashion Chingu Team

Classificada 5 em 5 estrelas

Unexpected surprise

At first I was rather unsure if this was legit. For sometime I have taken a look here and there but never purchased. My 21 birthday rolled around and I was like fk it. I got the Jungkook matching Butter jumpsuit? The white and blue, it was pricy but I went for it. The shipping and tracking was really smooth and quick, which I was very glad for as someone who is very paranoid shopping online anywhere. I like being kept updated and my package moving at a decent pace. It arrived and I have no regrets it's comfortable and looks super good. Having outfits from your favs are just so cool haha and make me feel cool wearing it. I would recommend giving Fashion Chingu a shot. I sure will go for another shot, 😁😁👍🏻👍🏻

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Products arrived well and good quality…

Products arrived well and good quality .I hope to order more soon,.. Just waiting for more to reach their website that I can order, as not too many options. Website is easy to navigate and they update you where your items are the entire process

23 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

For reference I am 5’6

For reference I am 5’6, 50-55kg. I got an XL and the fit is a-lot more fitted than i expected. I suggest to get the largest size possible regardless of height or weight. I was expecting more of a baggy look but its okay because i kinda fw this lmao.

The quality is also nice, its not too heavy or too light, the fleece look really pulls off. And the delivery was super fast, came in like a week. I guess my only negatives about this is the hood, other than that its cool.

9 de julho de 2026
Opinião espontânea
logótipo da Fashion Chingu

Resposta da Fashion Chingu

Hi Aairah, thank you so much for the thoughtful review and the kind words about the quality and the super-fast delivery, that really means a lot to us. Thanks too for the sizing tip, and it genuinely helps other shoppers to hear it. Sorry the hood was not quite what you hoped, we would love to hear more so we can keep making our pieces better. If anything ever feels off with an order, just reach out to our team, and we will gladly help. Thanks for shopping with us, and we hope to style you again soon.

All the best and have a nice day!
Your Fashion Chingu team 💜

Classificada 5 em 5 estrelas

I love the style

I love the style, and the quality of these clothes is excellent. The delivery to Austria was fast and hassle-free. I will definitely order again! Highly recommended!

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

I had to cancel my order for personal reason, unfortunetely I passed the delay for the cancelation.
But Lyann was very kind and supportive through the process
At the end they could be able to cancel my order.
Really great experience, I'd definitely comeback to buy 🌟

20 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with my tshirt order

The shirt I ordered is really good quality and matches the product photos perfectly! The material is thicker than I expected (in a good way). Shipping to Canada was also relatively fast. I got a 2xl and it’s a bit smaller than a North American 2xl but not by much.

14 de junho de 2026
Opinião espontânea

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