Acting on behalf of Rowan Rose solicitors. Been communicating for 7 months now (when they reply). Am no better off than I originally was
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My answer to this is simple - Because you demonstrate that you care that the PPI refund that is owed to customers are refunded. FastTrack Claim was relentless in their effort to see that I receive my... Ver mais
A empresa respondeu
Unable to contact this company via the email supplied on their web page. Would like to retract the enquiry I submitted however there seems to be no way of contacting them via email. This has not fille... Ver mais
A empresa respondeu
I gave 4 starts as I am still waiting for the outcome of the claim. However the rest 4 starts as system gives full support, the fact we receive a reminder we feel empowered, it is also easy and quick... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Check & Claim back PPI after the deadline using the legal route
Informações de contacto
Reino Unido
- www.fasttrackreclaim.com
3,3
Aceitável
968 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am very disappointed with Fast Track…
I am very disappointed with Fast Track reclaim.
I returned a form for ppi tax reclaim in March and now I am being told HMRC did not receive the form.My question is why didn’t they receive it,did you submit the form or not.
This mistake is costing me a lot of money and your company don’t seem bothered.
19 de setembro de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Malcolm Champion,
Thank you for your review and for for providing additional information when requested.
Our records show that your complaint was logged on the 13th September 2023 and acknowledged by email on this same date, advising that we aimed to provide a resolution to you by the 7th November 2023.
As you appear not to have received this, a copy of the acknowledgment will be sent to you by post.
Yours sincerely,
Fast Track Reclaim
Resposta da Fast Track Reclaim
Dear alex stewart,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Absolute con artists bill you for…
Absolute con artists bill you for services you didnt ask for, dont cancle whe you ask them to and represent you when you've told them not to do so as you dont wish to hear from them again. Seriously avoid them as they also take 36% of anything your owed
14 de setembro de 2023
Resposta da Fast Track Reclaim
Dear customer,
In order to look into the concerns you have raised in your review we would need information to locate your account.
We have requested this from you but received no response and Trustpilot have confirmed that you are a client of ours, but refused to provide any further details.
If you would like us to look into your concerns, please email us on complaints@fasttrackreclaim.com.
Kind regards,
Fast Track Reclaim
Very easy to use!
14 de setembro de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Samantha Tonkin,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Don't be caught out
Initially this company were easy to use and were successful in obtaining my PPI refund for me. When they approached for the tax on the PPI refund, I found that there was little action so contacted HMRC myself and when I received my refund from HMRC, this company were quick to take credit for the "work" and insist on fees being paid, due to the terms and conditions, stating that I had not contacted them to end their "work" on my case. I paid and thought that was an end to it but have now had an invoice for a significant amount of money for a tax refund recently received that had nothing at all to do with PPI and had no "work" completed by this company.
My journey with this company it seems is not ended but for anyone using this company, please make sure to end your contract in writing so that they do not seek payment forever and a day for actions that they have had no right to pursue!
5 de setembro de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Yvonne Robinson,
Thank you for your review and for for providing additional information when requested.
We are sorry to read that you are unhappy with the service you have received, and in order to fully look into your concerns, a complaint has been logged on your behalf and we will be touch by email.
Yours sincerely,
Fast Track Reclaim
Will let you know when I get result
1 de setembro de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Ms Pauline Johnson,
Thank you for your review and if you need any assistance or have any queries, please do not hesitate to contact us at info@fasttrackreclaim.com or 01642 309323.
Kind regards,
Chris
Fast Track Reclaim
Easy to complete.
31 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Annette Fisher,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Resposta da Fast Track Reclaim
Good Afternoon,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Fast Track Reclaim
Unbeliavable.
Received an invoice for a portion of a "tax return" I have never got. I wonder how they even processed the claim, since they have been spamming my phone with repeated messages to provide more information to "finalize" my claim, to start with? No response from the complaints department, although I did sent off an email. I am not paying money for something I haven't even got to start with, this is a scam.
23 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Maria Bogdanova,
Thank you for your review and we are sorry to read that you are unhappy with the service you have received.
Our records show that you emailed the complaints team at 11:06pm on Thursday 24th August and received an automated response advising somebody would be in touch within 5 working days, and you then left this review after 1 working day had passed.
The email which you sent to us will be responded to.
Yours sincerely,
Fast Track Reclaim
Appalling company!!
Appalling company!!!
I Instructed this company I do not require their services in 2022 which now they deny all knowledge of. Threatening me with legal action for a share of my tax rebate.
22 de agosto de 2023
Opinião espontânea
Last year I got in touch with fast…
Last year I got in touch with fast track to see if am owed any money from hmrc and because I did not terminate the agreement with fast track they still check every year so I have received a text to say my invoice will be sent to me, I have contacted them and apparently I owe then but I did not read the small print that they keep checking so my advice is do not go with fast track as if you do and don't terminate the agreement after they keep you details on file and check every time .That how they make they're money even though I did not ask them to check this time as thought it was a one off
21 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Mags d,
Thank you for your review and for providing additional information when requested.
We are sorry to read that you are unhappy with the service you have received; you also sent an email to the complaints team on the same same you left your review and this email will be responded to.
Yours sincerely,
Fast Track Reclaim
Resposta da Fast Track Reclaim
Dear Christopher Price,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
very easy to fill in forms
19 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Colin Hillier,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
I dHELP & HELP & HELP, IF YOUS CAN XX9ont know yet
I dont know yet, but i have heard yous are very good" So hope So Thanks x
11 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Alayna Tannock,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
Quick and easy
Understanding form and quick and easy to filling
11 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Adrienn Lendvai,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
Resposta da Fast Track Reclaim
Dear Robert,
Thank you for your review.
Please contact our customer service team on 01642 309323 or info@fasttrackreclaim.com with any queries you have.
Yours sincerely,
Chris
Fast Track Reclaim
HELPFUL AND COMPLETE SERVICE
HELPFUL AND COMPLETE SERVICE , NO ISSUES , NO ARGUMENTS , NO PROBLEMS ............. THEY DO EXACTLY WHAT IS EXPECTED
9 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Mr Guy Whitwam,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
CA 24 500 76
CA 24 500 76
TO WHOM IT MAY CONCERN,
I HAVE PAID YOUR MYTHICAL BILL - FOR YOU DOING ABSOLUTLEY NOTHING . YOU HAVE JUST ROBBED AN NHS WORKER --EVEN DICK TURPIN WORE A MASK.
PLEASE REMOVE ANY DEEDS OF ASSIGNMENT TO MYSELF LINKED TO HMRC WITH IMMEDIATE EFFECT.
I HAVE CONTACTED HMRC DIRECTLY MYSELF AND ANY FURTHER CORRESPONENCE TO BE VIA POST OR EMAIL.
21 de julho de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Cath,
Thank you for your review and for for providing additional information when requested.
We are sorry to read that you are unhappy with the service you have received, and in order to fully look into your concerns, a complaint has been logged on your behalf and we will be touch by email.
Yours sincerely,
Fast Track Reclaim
Speedy response and easy to complete
8 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Peter Ryan,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
It was very easy to understand
4 de agosto de 2023
Opinião espontânea
Resposta da Fast Track Reclaim
Dear Lynn Barnes,
Thank you for your review.
We are pleased to read that you are happy with the service you have received. Please do not hesitate to contact us if we can do anything for you in the future.
Yours sincerely,
Chris
Fast Track Reclaim
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.