Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais
A empresa respondeu
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Ver mais
A empresa respondeu
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Ver mais
A empresa respondeu
Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely... Ver mais
A empresa respondeu
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Reigate, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Almost impossible to get hold of customer service.
I called at 1pm and was told that no one will be able to answer me before 5pm and my call was disconnected
very good site , so easy to use , and a fast responce ,
very impressive.
First Alternative car insurance was a very competitive price through a comparison site. The website was easy to use until I wanted to use my email address that I also use for my home insurance, which is through Esure ( First Alternative and Esure are part of the same company). After setting up the account, I spoke to someone and tried to change the email address but was told this is not possible due to having already used this email address for my home insurance. My husband tried to use his email address but that had also been used previously for another of Esure's products. I am, therefore, not sure that if I take another of their products in the future I will need another email address. I am currently waiting for a technician to call me back to see if he can assist with the issue. As with most insurance reviews, I have no experience as to whether they will be good when I need to call on it.
Only just signed with them so cam only go off the little bit of experience I have, very easy to do cheap monthly payment and cheap upfront price.
Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely best insurance I’ve ever had so so easy

Resposta da First Alternative
Pleased with the result obtained with "First Alternative". Everything went in an encouraging way. I recommend it.

Resposta da First Alternative
Great cover for what I need a very reasonable price and it was easy to navigate around the bowser for what I needed. Once all the documents were sent to me it was very easy to find them and transparent in explanation. So far so good, highly recommend

Resposta da First Alternative
I went on Go Compare they promoted your company.
The only thing I will find difficult because I am in my 80's I have to download all the details of the policy, other companies have been able to send hard copies through the post! is it possible for you to do this for me please.

Resposta da First Alternative

Resposta da First Alternative
Everything quick and easy also no password too remember

Resposta da First Alternative
Easy to use everything was straight forward done in next to no time couldn't fault the process.price I was given was good service Great very satisfied.

Resposta da First Alternative
I arrived to them through a comparation website (compare the market or confused, I don't remember). It popped-up as the most convenient by far. It was easy to follow all the steps. I hope I can use them for a long time. They even beat the Direct Line price for almost 50%. Therefore I switched from DL to them

Resposta da First Alternative

Resposta da First Alternative
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