First Alternative Opiniões 2298

TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de seguros
  2. Companhia de seguros de automóveis
  3. Corrector de seguros
  4. Companhia de seguros

Escrito pela empresa

First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good price

Just start my new policy.
Everything go fast and without any delay. Best price in the market

20 de abril de 2026
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Resposta da First Alternative

We are pleased to hear this Kamil. Thank you for the kind review. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Best value really easy and…

Best value really easy and straightforward

20 de abril de 2026
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Resposta da First Alternative

We are pleased to hear this Petros. Thank you for the kind review. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Renewal price is the lowest I can find!

Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so very impressed and looks like I will be sticking with them for another year :)

20 de abril de 2026
Opinião espontânea
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Resposta da First Alternative

We appreciate you taking the time to share your experience. We're happy to hear that you've had a positive experience and found our renewal quote competitive Lisa. We're glad you'll be staying with us for another year!

Classificada 5 em 5 estrelas

Easy way to get car insurance

The whole process was ever so simple. Why would you do it any other way. Very clear to understand everything and few clicks and bam you are sorted.

20 de abril de 2026
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Resposta da First Alternative

We are pleased to hear this Andrew. Thank you for the kind review. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Quick and easy to sign up

Quick and easy to sign up. Prices across the board are high but these were cheapest

1 de abril de 2026
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Resposta da First Alternative

Thank you for your review - we really appreciate it. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Good quote

Good quote , price competitive
Easy to apply
Follow up service clear

20 de abril de 2026
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Resposta da First Alternative

We're happy to hear that you found our quote good and the price competitive Craig. We appreciate your feedback on our service and application. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Easy to use

First Alternarive car insurance..
The App was easy to use with clear instructions.
The response was exellent and the price structure good.
I think my car and myself will be in safe hands and with a 5 star rating.

18 de abril de 2026
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Resposta da First Alternative

We are happy that our app was easy to use and the instructions were clear. We appreciate your feedback regarding our response and price structure. Welcome to First Alternative!

Classificada 5 em 5 estrelas

I needed confirmation of my NCB as I…

I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat promptly helped me with this!

Lukho is what all customer service advisors should be like, able to assess the query and handle it in a quickly and timely manner.

20 de abril de 2026
Opinião espontânea
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Resposta da First Alternative

We're happy to hear that you received prompt assistance regarding your NCB confirmation. We appreciate your positive feedback about the efficient and timely support you received. Thank you for sharing your experience.

Classificada 3 em 5 estrelas

So far I am pleased

So far I am pleased, simple user friendly process, payment and access to most important documents. Overall pleased.
I would have liked to see easier access to breakdown and admin, claims contacts and emails to ease burden on live support.

20 de abril de 2026
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Resposta da First Alternative

We're glad you found the process user-friendly and appreciate your feedback Helena. We'll explore ways to improve access to important contacts and information to reduce the burden on live support. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Like them

Like them. Nice portal for all your documents and agents are very helpful

20 de abril de 2026
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Resposta da First Alternative

Thank you for your review - we really appreciate it.

Classificada 5 em 5 estrelas

Very satisfied customer

Very clear website easy to use. Very competitive price for my car insurance. 5 star review reassuring. I have already recommended you to a friend.

20 de abril de 2026
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Resposta da First Alternative

We're happy our website was easy to use and our prices were competitive Thelma. The 5-star review is appreciated, and we're grateful for your recommendation. Welcome to First Alternative!

Classificada 4 em 5 estrelas

Insuring after having company car for many years

Although mine was complex as I have been driving a company car for 35 years so hadn't needed to insure 2 cars previously yours was the easiest to use to explain this.

6 de abril de 2026
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Resposta da First Alternative

Thank you very much for the review Michael. We appreciate the feedback.

Classificada 2 em 5 estrelas

For new customers great I took my…

For new customers great I took my initial insurance out in December 2025.
Changed my car, they wanted more than I paid initially for changing over for 8 months cover.
Going back ax as a new customer it’s much less and as expected for 12 months cover. I then cancelled my first policy. After they contacted me and asked why I was leaving they then after I asked removed the £67 cancellation fee prior to agreeing to my refund.
I doubt I will reinsure when due for renewal.

19 de abril de 2026
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Resposta da First Alternative

We’re sorry to hear this. We kindly ask, that you forward your review and policy details to us at, trustpilot.feedback@esure.com and we can assist you further. Thank you for taking the time to leave us feedback.

Classificada 5 em 5 estrelas

To get a quote in my name only after loosing my husband .

My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insurance in my name was proving to be quite difficult even though I have been driving for 50 years with only one very small accident to take into account so I was very pleased to get a quick and reasonably priced offer . .

18 de abril de 2026
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Resposta da First Alternative

We appreciate you sharing your experience. We're glad to hear that the process was straightforward and easy to understand. Welcome to First Alternative!

Classificada 5 em 5 estrelas

Easy to understand the offers

Easy to understand the offers. Quick response to payment. All documents in order.

19 de abril de 2026
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Resposta da First Alternative

We're happy to hear that the offers were clear, payments were quick, and documents were in order Denise. Thank you for your positive feedback. Welcome to First Alternative!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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