Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Ver mais
A empresa respondeu
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Ver mais
A empresa respondeu
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Ver mais
A empresa respondeu
Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely... Ver mais
A empresa respondeu
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Reigate, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just start my new policy.
Everything go fast and without any delay. Best price in the market

Resposta da First Alternative

Resposta da First Alternative
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so very impressed and looks like I will be sticking with them for another year :)

Resposta da First Alternative
The whole process was ever so simple. Why would you do it any other way. Very clear to understand everything and few clicks and bam you are sorted.

Resposta da First Alternative
Quick and easy to sign up. Prices across the board are high but these were cheapest

Resposta da First Alternative

Resposta da First Alternative

Resposta da First Alternative
First Alternarive car insurance..
The App was easy to use with clear instructions.
The response was exellent and the price structure good.
I think my car and myself will be in safe hands and with a 5 star rating.

Resposta da First Alternative
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat promptly helped me with this!
Lukho is what all customer service advisors should be like, able to assess the query and handle it in a quickly and timely manner.

Resposta da First Alternative
So far I am pleased, simple user friendly process, payment and access to most important documents. Overall pleased.
I would have liked to see easier access to breakdown and admin, claims contacts and emails to ease burden on live support.

Resposta da First Alternative
Like them. Nice portal for all your documents and agents are very helpful

Resposta da First Alternative
Very clear website easy to use. Very competitive price for my car insurance. 5 star review reassuring. I have already recommended you to a friend.

Resposta da First Alternative
Although mine was complex as I have been driving a company car for 35 years so hadn't needed to insure 2 cars previously yours was the easiest to use to explain this.

Resposta da First Alternative
For new customers great I took my initial insurance out in December 2025.
Changed my car, they wanted more than I paid initially for changing over for 8 months cover.
Going back ax as a new customer it’s much less and as expected for 12 months cover. I then cancelled my first policy. After they contacted me and asked why I was leaving they then after I asked removed the £67 cancellation fee prior to agreeing to my refund.
I doubt I will reinsure when due for renewal.

Resposta da First Alternative
Lots of flexible options available and competitive on price

Resposta da First Alternative

Resposta da First Alternative
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insurance in my name was proving to be quite difficult even though I have been driving for 50 years with only one very small accident to take into account so I was very pleased to get a quick and reasonably priced offer . .

Resposta da First Alternative
Easy to understand the offers. Quick response to payment. All documents in order.

Resposta da First Alternative
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