Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Ver mais
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Leia as opiniões dos outros
As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Ver mais
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Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Ver mais
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Kept me updated with delivery time. Called when arrived. Quick and smooth laid protective covering on floor and door. Very efficient, would highly recommend
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Jardim
- Loja de mobília para quartos
- Loja de mobiliário de escritório
Sobre Fishpools
Escrito pela empresa
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Informações de contacto
115 High Street, EN8 7AL, Waltham Cross, Reino Unido
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Having complained recently regarding…
Having complained recently regarding Fishpools not being able to fit our sofa in. Yet an outside company did!
Tony at Fishpools had taken the time to call us and rectify the problem by issuing a full refund of the fees we inherited from the outside company.
We appreciate you taking the time Tony to notice this problem and call us immediately to resolve.
However I must add the reply to my previous complaint was very selective in the response. Deflecting out point.
27 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for updating your review.
We’re pleased that Tony took the time to contact you directly and was able to resolve the matter by arranging a full refund of the costs you incurred. We’ll be sure to pass your comments on to him.
We also appreciate your feedback regarding our previous response and are sorry that you felt it did not fully address the point you were raising.
Thank you for giving us the opportunity to put things right.
Kind regards,
Fishpools
Great customer service from Murat
Great customer service from Murat, would recommend coming here for anything furniture
30 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that Murat provided you with such great customer service. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Fishpools, and we hope to welcome you back again soon.
Kind regards,
Fishpools
Very well organised in work done
29 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your kind feedback.
We’re delighted to hear that you found our service well organised and efficient. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
The delivery was right on time
The delivery was right on time. Delivered and set up as promised. Two lovely guys came to do this. Very happy thank you.
29 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery arrived right on time and everything was set up as promised. It’s wonderful to know that our delivery team provided such friendly and efficient service.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools!
Kind regards,
Fishpools
Great delivery communication
Great delivery communication. Friendly and professional delivery people. Respected my property, set up my new dining furniture and took all packaging away. Very happy customer. Thank you I love my new dining set it looks amazing.
29 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you received great communication throughout your delivery and that our team were friendly, professional and respectful of your home. It’s great to know they set everything up for you and removed all the packaging afterwards.
Most importantly, we’re so pleased that you love your new dining set and that it looks amazing in your home!
Kind regards,
Fishpools
First Class !
Delivery Team were First Class !
Good communication re timing.
Both cheerful chaps and delivered 4 Seater Sofa and an Armchair to my 1st Floor apartment with ease and v professionally.
28 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that our delivery team provided a first-class service, with great communication throughout. It’s wonderful to know they delivered your four-seater sofa and armchair to your first-floor apartment so professionally and with such a cheerful approach.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new furniture!
Kind regards,
Fishpools
Great customer service and we’re…
Great customer service and we’re extremely polite and helpful. They made sure everything asked for was complete.
28 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such polite, helpful and attentive service, and that the team made sure everything you requested was completed.
We’ll be sure to pass your kind comments on. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery service was great
Delivery service was great, took care of my property, took all rubbish and set up my sofa in the exact spot. Sofa looks good quality so far. Really pleased.
28 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were so pleased with our delivery service and that the team took great care of your property, positioned your sofa exactly where you wanted it and removed all the packaging afterwards.
It’s also lovely to hear that you’re pleased with the quality of your new sofa. We hope you enjoy it for many years to come.
Kind regards,
Fishpools
Very friendly and helpful
28 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such friendly and helpful service. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
This was a second delivery attempt as…
This was a second delivery attempt as the first one couldn’t get the sofa through the door. I’ve had several conversations with Fishpools as I was getting very stressed about the whole thing. However, Billy and Tim made light work of the delivery, were very polite and helpful. It was done very efficiently and I am very pleased with the product. But a huge heads up to Billy and Tim! Thank you guys very much.
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that, despite the difficulties with the initial delivery, Billy and Tim were able to get your sofa safely into your home and make the experience much easier for you. It’s wonderful to know they were polite, helpful and efficient throughout.
We’ll be sure to pass your fantastic comments on to Billy and Tim. Most importantly, we’re pleased that you’re happy with your new sofa!
Kind regards,
Fishpools
Great service
Very pleased with the delivery service received today. The delivery men were polite and friendly and made sure our home was protected by placing floor coverings down and taking care with the furniture they delivered. The notifications were informative and helpful too around the time of delivery taking place.
27 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you were so pleased with your delivery experience. It’s great to know that our team were polite, friendly and took such care to protect your home and furniture throughout the delivery. We’re also pleased that the delivery updates kept you well informed.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools.
Kind regards,
Fishpools
Quality prou
Quality products at fair prices. Communication was excellent. Delivery was on time & made in a professional & friendly manner.
27 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that you’re pleased with the quality and value of your purchase, and that communication throughout was excellent. It’s also great to know that your delivery arrived on time and was handled professionally and with a friendly approach.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Great service as always
Great service as always. I was served by Adrian Haywood whom was very helpful indeed. Thanks so much.
27 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback and for your continued custom.
We’re delighted to hear that Adrian Haywood was so helpful and provided the great service you have come to expect from Fishpools. We’ll be sure to pass your kind comments on to Adrian.
Thank you for choosing Fishpools once again.
Kind regards,
Fishpools
Excellent
Both men was very good. An excellent delivery service. My furniture was put together and all the rubbish taken away 😀
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that our delivery team provided such an excellent service. It’s great to know that your furniture was carefully assembled and all the packaging was removed afterwards, leaving everything clean and tidy.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools, and we hope you enjoy your new furniture!
Kind regards,
Fishpools
The team were very courteous and polite…
The team were very courteous and polite and were very careful not to cause damage during delivery
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were courteous and polite, and took great care to protect your property throughout the delivery.
We’ll be sure to pass your kind comments on to the team. Thank you for choosing Fishpools, and we hope you enjoy your new furniture.
Kind regards,
Fishpools
Excellent service
Excellent service. On time no fuss. Sideboard assembled and packing removed very expeditiously
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that your delivery arrived on time and everything was handled smoothly and efficiently. It’s great to know that our team assembled your sideboard promptly and removed all the packaging afterwards.
Thank you for choosing Fishpools. We hope you enjoy your new sideboard.
Kind regards,
Fishpools
Very friendly and helpful delivery…
Very friendly and helpful delivery team, quick and efficient
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were friendly, helpful and provided such a quick and efficient service. We’ll be sure to pass your kind comments on to the team.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your furniture was delivered with care. We’ll be sure to pass your kind comments on to our delivery team.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Efficient Delivery and Great Service
Efficient, friendly delivery drivers. Very quick and assembled everything well. Second time we’ve ordered from Fishpools and been very happy both times!
26 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you so much for your wonderful feedback and for choosing Fishpools again.
We’re delighted to hear that our delivery team were friendly and efficient, assembling everything quickly and to a high standard. It’s especially lovely to know that you’ve been very happy with both of your experiences with us.
Thank you for your continued support. We hope you enjoy your new furniture and look forward to welcoming you back again.
Kind regards,
Fishpools
Love Fishpools.
Love Fishpools.
Real classic company with outstanding service.
If only every retail experience was as high as Fishpools.
Great service in store.
Delivery by Steve and his colleague was conscientious and went the extra mile.
Many Thanks.
Credit where credit is due ⭐️⭐️⭐️⭐️⭐️
25 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you so much for your fantastic five-star feedback.
We’re delighted to hear that you hold Fishpools in such high regard and that you received outstanding service both in store and during your delivery. It’s especially wonderful to know that Steve and his colleague were conscientious, helpful and went the extra mile to ensure everything went smoothly.
We’ll be sure to pass your lovely comments on to Steve and the team. Your kind words and support genuinely mean a great deal to us.
Thank you for choosing Fishpools, and we look forward to welcoming you back again in the future.
Kind regards,
Fishpools
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