Fishpools is our go to place for furniture and soft furnishings? The range is extraordinary! And for this Waltham Crosser , it cannot be beaten! It is clear to see why this family run business has bee... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As usual with Fishpools delivery was excellent. 2 hour window for delivery was sent the day before. Delivery team called to say they were on their way-with ETA-which was accurate, Two very profes... Ver mais
A empresa respondeu
Visited the store today and met 2 lovely ladies who worked in the store Jenny and Marg. Absolutely exceptional customer service from them both , they were so helpful and spent lots of time with me hel... Ver mais
A empresa respondeu
Thank you Fishpools for a perfect and smooth delivery of my two new sofas! The delivery team were two nice and friendly gentlemen, who did a great job with great care! They arrived exactly on tim... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Jardim
- Loja de mobília para quartos
- Loja de mobiliário de escritório
Sobre Fishpools
Escrito pela empresa
Fishpools furniture store in Waltham Cross is one of the largest quality furniture shops in South East England serving Hertfordshire, Essex and London.
With an established heritage dating back to 1899 and years’ worth of expertise and knowledge behind us, we are proud of our reputation for great products, incredible value and first-class service.
CUSTOMER FIRST
Our shopkeeper roots mean we always put the customer first. We pride ourselves on our commitment to outstanding service - it’s what has earnt us hundreds of excellent customer reviews.
INSPIRING SHOWROOM
Our inspirational showroom in Waltham Cross is home to stunning displays showcasing our extensive product ranges. Visit us to browse in store and you will receive a warm welcome from our knowledgeable staff who will gladly take you through our beautifully styled and curated room sets.
ON-TREND PRODUCTS
Our buyers travel across the globe to bring you the latest products for your home. We focus on the newest interior trends to ensure you will always find inspiration for every room, both in store and online. From statement furniture pieces to the perfect accessories and finishing touches, we’ve got everything you need to make your house a home.
Informações de contacto
115 High Street, EN8 7AL, Waltham Cross, Reino Unido
- 01992 636465
- info@fishpools.co.uk
- www.fishpools.co.uk
4,8
Excelente
8 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good communication
Good communication, friendly and helpful driver.
4 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you were kept well informed and that our delivery driver was friendly and helpful throughout.
Thank you for choosing Fishpools. We really appreciate your feedback.
Kind regards,
Fishpools
They sent the wrong unit and wouldn't…
They sent the wrong unit and wouldn't take it back, out of 3 units 2 was right one was the wrong size, they said i had to call the shop to arrange return.
I don't understand why they couldn't just leave it on the lorry and take it back
4 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
We’re sorry to hear about the issue with your order. We’ve passed the details on to our Customer Service team, who will look into what has happened and be in touch to get this rearranged for you as soon as possible. We apologise for the inconvenience caused.
The delivery was notified on time
The delivery was notified on time, very helpful and friendly guys who fitted covers in the house to move items in and removed all packages being clean and thorough. Perfect
4 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Just went looking for a love chair for…
Just went looking for a love chair for our kitchen diner found one at a reasonable price was helped by Tony Bruce who couldn’t have been more helpfull and polite and patient with us great help will definitely be going back if we need any more furniture
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Excellent service.
The delivery team were polite and efficient, taking care to protect flooring, etc. as they bought the furniture in and took it upstairs.
The furniture was delivered on the date arranged. I received a text giving me the time slot for delivery a day in advance. On the day, I received an update by text and a phone call before the delivery to let me know it was arriving in half an hour approximately. Excellent service. Thank you.
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
All of the staff were very polite and…
All of the staff were very polite and friendly. Paul Nicola was extremely helpful moving furniture around for me to try as I was recovering from a ruptured achilles tendon which made it awkard to get around the store. He made the buying experience relaxing and he couldn't do enough to make me comfortable.
30 de julho de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Great communication & delivery
Great communication, perfect delivery with super nice guys. Prompt, tidy and courteous thank you !
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Excellent service and quality
The service is excellent. We happy about the quality of table and chairs we bought. They delivered it on time with care and assembled and took the boxes away.
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Thank you for your review, we hope to see you shop with us again soon.
Very good service and very helpful
Very good service and very helpful
3 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that you received such good service and found our team so helpful. We really appreciate you taking the time to share your experience.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Double bed with 2 drawers and headboard.
Just had a bed delivered into a loft room. Very happy. Excellent delivery by Tim sorry not sure of the other delivery guy. Delivery went very smoothly. Highly recommended.
2 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that your bed delivery to your loft room went so smoothly and that you were pleased with the service provided by Tim and his colleague. We’ll be sure to pass your kind comments on to the delivery team.
We hope you enjoy your new bed!
Kind regards,
Fishpools
Excellent service from the two men.
Excellent delivery service from Fishpools.
2 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team provided excellent service and were polite and courteous throughout. We’ll be sure to pass your kind comments on to them both.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
The delivery was professional
The delivery was professional, seamless and carried out with the upmost respect. Both men explained how to use the features on the sofa and assembled it with care. Thank you!
2 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that your delivery was professional and seamless, and that our team treated your home and new sofa with such care and respect. It’s also great to know they took the time to assemble everything carefully and explain how to use the sofa’s features.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new sofa!
Kind regards,
Fishpools
Excellent experience all round
Delivery was prompt, took care when unpacking and placing and removed all packaging. Friendly and courteous.
2 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that your delivery was prompt and that our team were friendly, courteous and took great care when unpacking and positioning your furniture. It’s also great to know that all packaging was removed afterwards.
Thank you for choosing Fishpools. We hope you enjoy your new furniture.
Kind regards,
Fishpools
Great service again from Fishpools
Great service again from Fishpools! A big thank you to Luke and his partner, delivered with care.
1 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback and for choosing Fishpools again.
We’re delighted to hear that Luke and his colleague provided another great service and took such care with your delivery. We’ll be sure to pass your kind comments on to them both.
We hope you enjoy your new furniture!
Kind regards,
Fishpools
Good communication - experienced guys
Good communication, very friendly and helpful. The guys surveyed the route in with a large sofa and worked out what they were going to do beforehand.
Great
1 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your lovely feedback.
We’re delighted to hear that our delivery team were friendly, helpful and kept you well informed. It’s great to know they carefully assessed the best route into your home beforehand to ensure your sofa was delivered safely and smoothly.
We’ll be sure to pass your kind comments on to the team. We hope you enjoy your new sofa!
Kind regards,
Fishpools
Garden furniture delivery and assembly.
Steve and Josh were excellent very helpful and pleasant. Couldn’t have asked for more.
Well done
1 de setembro de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your fantastic feedback.
We’re delighted to hear that Steve and Josh were so helpful and pleasant, and provided such excellent service. We’ll be sure to pass your lovely comments on to them both.
Thank you for choosing Fishpools.
Kind regards,
Fishpools
Delivery and fit
First deliver on 6.8.36 and my second delivery on 29.8.26 from fishpools which were both a good service. I was called to advise of ETA. Steve and his colleague did a great job of safe delivery and setting up my drawers. The wardrobe was set up by another company via fishpools, good job. Very please with my bedroom furniture
Thankyou Fishpools
29 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback.
We’re delighted to hear that both of your deliveries went smoothly and that you were kept well informed with an ETA. It’s great to know that Steve and his colleague took such care with the delivery and setting up your drawers, and that you were equally pleased with the wardrobe installation.
We’ll be sure to pass your kind comments on to the teams involved. We hope you enjoy your new bedroom furniture for many years to come.
Kind regards,
Fishpools
Having complained recently regarding…
Having complained recently regarding Fishpools not being able to fit our sofa in. Yet an outside company did!
Tony at Fishpools had taken the time to call us and rectify the problem by issuing a full refund of the fees we inherited from the outside company.
We appreciate you taking the time Tony to notice this problem and call us immediately to resolve.
However I must add the reply to my previous complaint was very selective in the response. Deflecting out point.
27 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for updating your review.
We’re pleased that Tony took the time to contact you directly and was able to resolve the matter by arranging a full refund of the costs you incurred. We’ll be sure to pass your comments on to him.
We also appreciate your feedback regarding our previous response and are sorry that you felt it did not fully address the point you were raising.
Thank you for giving us the opportunity to put things right.
Kind regards,
Fishpools
Great customer service from Murat
Great customer service from Murat, would recommend coming here for anything furniture
30 de agosto de 2026
Opinião espontânea
Resposta da Fishpools
Hi,
Thank you for your wonderful feedback and recommendation.
We’re delighted to hear that Murat provided you with such great customer service. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Fishpools, and we hope to welcome you back again soon.
Kind regards,
Fishpools
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.