FIYAH Jewellery Opiniões 

302
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... Ver mais

Classificada 5 em 5 estrelas

My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal

Classificada 5 em 5 estrelas

I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... Ver mais

Classificada 1 em 5 estrelas

Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Designer de jóias
  4. Joalheiro

Escrito pela empresa

With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

302 opiniões

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1 estrela

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4,5

Todas as opiniões

(302)

35 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Slightly disappointed

The ordering processing was easy and the delivery was very quick (I did pay for next day)
I previously had another feather ring which was constantly going out of shape and in the end snapped in half. I deliberately picked this one as a replacement as it looked much thicker and stronger. On first inspection the ring looked sturdy and I was very pleased with it but after having it only a week I’ve already had to reshape the ring a few times. It easily covets caught on things and then bends out of shape - I thought it was heavy enough for this to not happen. Still good to wear as an occasional ring but because of the significance of it being a feather I wanted to wear it all the time and I don’t think it’s really up to that

25 de setembro de 2024
Classificada 1 em 5 estrelas

Adjustable feather ring poor quality

Adjustable feather ring poor quality
Not meant to be worn everyday?
I have 3 other rings I wear everyday never went out of shape ?
Alot of money for no customer service
I never adjusted this ring once always worn on same finger
Was told to get it reshaped myself going to lose business I liked the company and their designs not purchasing again

12 de agosto de 2024
Opinião espontânea
logótipo da FIYAH Jewellery

Resposta da FIYAH Jewellery

Hi Kay,

Thank you for taking the time to leave your review.

I am so sorry that you feel this way, I can see that it was explained that our rings aren't meant to be adjusted each time they are worn, so I do apologise for the misunderstanding because they can be worn every day.

I am also pleased to see that a free replacement was sent to you.

Please feel free to get back in touch if you have any further questions or queries.

Kind regards,
FIYAH

Classificada 5 em 5 estrelas

Fabulous Customer Service!

Had an issue with a ring I'd bought for our Daughter's Birthday, so I contacted their customer service department and I had a very quick response from a lovely lady called Wendy who agreed to exchange the ring for a different one. The ring arrived 2 days later and I was allowed to keep the other ring too. Our Daughter was really happy with her new ring. Fabulous customer service! Thank you! 😊 xx

22 de julho de 2024

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