Great company and fantastic response to messages. I had an issue with a ring I had been sent and after an email sent FIYAH were quick to respond and send me another ring out straight away at no extra... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My gift of a ring arrived extremely quickly, well packed and the ring looked even better in reality than on the website. This is my 3rd purchase from Fiyah and I find their pieces very personal
I ordered several jewellery pieces for my mom and myself. I got her the Love Knot Bracelet, Unbreakable Bond Necklace (she had a bracelet that perfectly matched the necklace), and Butterfly Bracelet -... Ver mais
Adjustable feather ring poor quality Not meant to be worn everyday? I have 3 other rings I wear everyday never went out of shape ? Alot of money for no customer service I never adjusted this rin... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
With a focus on adjustable rings, we create meaningful jewellery cast in sterling silver and gold. Beauty and love is everywhere if you know where to look... Embrace it
Informações de contacto
Colt House, Manor Lane, Holmes Chapel, CW4 8AF, Cheshire, Reino Unido
- +44 161 703 5606
- support@fiyah.com
- www.fiyah.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
loved my silver ring ordered a few…
loved my silver ring ordered a few years ago and wore it every day, so ordered a gold one! Delivery was a bit longer than indicated, but response was prompt and courteous. ...my ring actually arrived the next day after reaching out; I just needed to be a bit more patient. love it.

Resposta da FIYAH Jewellery
Hi just like to thank Fiyah for…
Hi just like to thank Fiyah for replacing my ring so so grateful great service

Resposta da FIYAH Jewellery
Not usually one to write reviews
Not usually one to write reviews - however after receiving incredible customer service today I have to comment on what a fantastic business this is.
My mother purchased a beautiful Fiyah Crystal Feather Ring as a gift in December, unfortunately it recently broke. However after contacting the customer support team, they were happy to send a replacement ring and were so quick, kind and helpful in their response. I would have no hesitation purchasing from this company in the future, their products are stunning and their customer service is exemplary. Thank you Fiyah… from a very grateful and very happy customer xxx

Resposta da FIYAH Jewellery
Thank you for your speedy reply and…
Thank you for your speedy reply and delivery of my 2 lovely feather rings these rings will bring us comfort as I just lost my husband to cancer and we all miss him so much thank you again excellent customer service x

Resposta da FIYAH Jewellery
My ring was purchased for an…
My ring was purchased for an anniversary gift. It arrived far quicker than anticipated and was beautifully presented. Very happy with quality of ring. Would purchase again happily.

Resposta da FIYAH Jewellery
1st order never arrived so informed you…
1st order never arrived so informed you and a 2nd one was sent which I did receive. Thanks so much

Resposta da FIYAH Jewellery
Feather ring
Lovely ring just be careful this is the second one I have had the first was a gift and replaced free of charge last year as stones fell out. The same thing happened again so I have bought this to replace it .

Resposta da FIYAH Jewellery
I love the ring and thank you for…
I love the ring and thank you for sending it so quickly. It’s everything I expected.BEAUTIFUL

Resposta da FIYAH Jewellery
Fantastic company !!!!
All service from Fiyah has been brilliant, I have used three times, very quick delivery, beautifully gifts, wrapped with care and excellent customer service - I bought the flame ring for my sisters birthday but then thought she might prefer the wave one, they said I could give to her and she can decide then I can return if necessary… great company, I will definitely use again and recommend. Thank you 🙏

Resposta da FIYAH Jewellery
Beautiful jewellery in memory
I have ordered many items from Fiyah in memory of family members. The Silver Plume ring, feather anklet, cross ring and hope ring all lovely.
Fiyah customer services are amazing. When a couple of the above items broke they sent me replacements - thank you because I love them.
Recently I ordered the Silver Crystal Feather ring as I lost my dad in December. It’s a beautiful ring - bit big but I was sent the Rose Plume Ring as it’s slightly smaller - thank you as both look fab.
Today, I received the healing wave ring. I ordered yesterday and received today. Which is beautiful, bit big but that’s ok it’s adjustable.
Arrived at the right time.
Thank you to all the Fiyah team that I’ve spoken to and who packaged my jewellery. Katie H and Katie F, and Ben to name a few.
I love your jewellery..
thanks Claire ❤️

Resposta da FIYAH Jewellery
'happy customer is a returning customer'
I purchased a beautiful 'Capricorn zodiac ring' for my wife's birthday from FIYAH. Unfortunately in a freak accident it became badly bent out of shape, when we reshaped it, we could see a small crack and were doubtful that the ring would keep its strength and fall off. I contacted FIYAH's customer support via email and within minutes they asked for a photo and then have kindly offered a FREE replacement!! I'm still in shock at what exceptional customer service I have received and my wife's smile was a great reaction to FIYAH's 10 out of 10 service. This world needs more companies like FIYAH that care about their customers, as they know and understand a 'happy customer is a returning customer'

Resposta da FIYAH Jewellery
Fantastic Customer Service-Received a gift of the Feather ring at…
Received a gift of the Feather ring at christmas and I love it so much I've ordered one for my friend.I Find the design helps immensely with my anxiety, the way its designed, I can twirl on my finger,I've seen other anxiety rings like this but none as beautiful,so maybe an idea for anyone suffering with anxiety. I know that's not the purpose of the ring but just a suggestion.
I want to commend the Customer Service Team,one of the best I've dealt with. I unexpectedly received a Customs bill (i'm in Ireland) and the Customer Care Team replied to my query almost immediately and processed refund with no problems at all. I want to mentioned Katie and Abbi who were lovely to deal with and very prompt with replies.
I'm eagerly waiting delivery and looking forward to my friends reaction. Wild definitely buy again. Great company and lovely staff to deal with.

Resposta da FIYAH Jewellery
Plume Ring. …
I bought my plume ring in memory of my late husband, I wear it everyday, I sent an email to tell them it broke, that was on Sunday, a replacement arrived in the mail this morning (Tuesday) I cannot fault their customer service brilliant. Would certainly recommend Fiyah. Once again thank you Katie.

Resposta da FIYAH Jewellery
My rings were for My Grandson,he died…
My rings were for My Grandson,he died at 21. Very hard loss. Abbi was spot on with responses. I never order on line. Good service.

Resposta da FIYAH Jewellery
I have ordered 4 of the feather plume…
I have ordered 4 of the feather plume rings and a necklace - they are all beautiful and so meaningful! I wear my ring almost everyday and think of my brother and my best friend - lovely. The others have been well received as gifts. Quality products and great service!

Resposta da FIYAH Jewellery
Amazing customer service
Outstanding customer service, quick communication responses… I ordered the ring for my daughter’s birthday, did not arrive as expected so after 10 days I sent email, was told to wait longer, after 21 days sent another email, respond was quick, was told the replacement was shipped, the next day my original order arrived, so sent email to cancel the replacement order… again quick respond - was told to keep the replacement ring as apology for the delay! My daughter loves the ring! Would definitely recommend FIYAH to everyone!

Resposta da FIYAH Jewellery
Adjustable feather ring
Ordered the beautiful feather adjustable ring, amazing service and was delivered within 24hrs. You will not be disappointed. Will highly recommend this company and products.

Resposta da FIYAH Jewellery
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







