Gino Hemady is fabulous. He went above and beyond to work with me on my commercial floor order. So grateful for all of his help. I would recommend Floor City to anyone!
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Leia as opiniões dos outros
Doing a small floor job in my home myself, I didn't purchase quite enough vinyl click tile. Instead of going back to the retailer to order an additional box I ordered from Floor city. To my surprise,... Ver mais
They were fast, reasonably priced, courteous and accommodating. We needed a specific floor sealer & wax that a client requested and needed to do the job ASAP. They worked with me on a local pick-up,... Ver mais
Confusing purchasing process with a lot of hoops to jump through. We traveled 2 hours to the distributor location only to find that our order wasn't in existence. The reference number we were given... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We sell good flooring.
Informações de contacto
4611 NE 154th Ave, 98682, Vancouver, Estados Unidos da América
- (800) 898-9540
- reviews@goodfloors.com
- www.floorcity.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Even though they did not have the …
Even though they did not have the samples I needed available they made a special request to Armstrong Flooring and I received a surprise box of samples in the mail! Thank you so much! If we decide to go ahead with new flooring Floor City will be the first place we go to!
Washington to PA in a,Day
The fact that I could order from the west coast and pick it up here the next day is amazing! I needed material to patch a 20-year-old commercial job and they had the stuff! The local pick up was easy and close. Everybody was nice and helpful at both ends.
Great Customer Service and Fast …
Great Customer Service and Fast Processing!
They were great
They were great! Had exactly what I was looking for. Was able to pick it up, locally! Woo HOO! Had the tile I ordered back at the shop the same day! I'm sure, not everyone will be that lucky! But, I'll take it whenever I can. Thank you!
David R.
Good experience
I could not find the product anywhere else and floor city had it in stock. The freight charge for 5 packages of vinyl base was 199.00 Which I thought was quite high but Andrew credited me back 75.00 which was great. Thank you

Resposta da Good Floors
Quick shipping!!
Fast friendly service and prices are …
Fast friendly service and prices are great.
5/5 Stars for Floor City
Floor City was able to find the exact product we needed in no time at all AND made sure we got it in the time frame we needed it in. The reps were all knowledgeable and prompt in their responses as well as kind. Their checkout and payment experience was very easy and customer friendly, we would definitely use them again in a heartbeat for our next project on our home.
Great prices!
damaged tile, getting ignored, bad customer service
Tile arrived on a Thursday, 2 of 9 boxes were damaged - box was pierced with fork lift and tiles inside damaged. Seems like an easy return, right? Called Friday early AM (8:00) , they said to take a picture and send it. We did this and did not hear back. I called Monday, and was told it was on Matt's desk, and he would get back to me. Called back later in afternoon saying wait 48 hours to hear from distributor. How long does it take to refund a person for damaged goods? Called back Tuesday and put on a long hold to try to get me to give up. No one is processing my request for the return, and they only have a 7 day window. The damage is not my fault and no one there cares. Be careful ordering from this company!

Resposta da Good Floors
Your sales rep Will was most helpful
Your sales rep Will was most helpful. Best customer service I've had in a long time. He was patient, helpful and went the extra mile and that is why I will continue shopping at floor city. Thanks will.
Andrew is awesome
Andrew is awesome. Accurate and timely information with great follow up.
Flooring Material Purchase and Delivery
Sales person was Ryan , provided pricing quickly and everything was shipped within the time frame he provided. Very easy company to do business with.
Professional and efficient
Once I called and spoke to someone there, it was a great experience. Picking the product up was efficient, professional and very well-coordinated. Item was exactly what I needed. No surprises.
Great customer service from Ryan.
Quick and easy
Fast shipping and a great price for a …
Fast shipping and a great price for a small quantity.
Amazingly fast and friendly
Amazingly fast, efficient, correct and courteous sales, service and pick up. Could not have had a better experience. Thank you.
Fast professional service
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