Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Company is good and been trusted them for years and never been this appointed for their service they are very professional in business.

Classificada 1 em 5 estrelas

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercado de flores
  2. também em
  3. Entrega de flores
  4. Floricultura
  5. Loja de móveis

Informação fornecida por diversas fontes externas

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

537 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(537)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Delivered late, poor quality, terrible customer service

The flowers were delivered 5 days late and claims that we were not in to receive them were also because I was working from home and my daughter was home, because it is school holidays, therefore either the florist in Geneva or their delivery agent was not honest in reporting the failed delivery.
The quality of the flowers is very poor for USD122. These looked cheaper than those on sale in my local petrol station. The delivery cost was chf18 (about USD20).
My wife received aggressive phone calls from the florist in Geneva.
Overall, this was a terrible customer experience for our family and distressing to all involved.

16 de outubro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Simon,

We are extremely sorry for the inconvenience caused to you and your family.

We have investigated the issue and have written to you on your personal email.

This was a rare instance where our services failed to meet your expectations. We assure this would not be a cause for complain in future.

Please accept our sincere apologies once again for this mishap.

(Please check junk/spam folders if our email is not received in your inbox)

Classificada 5 em 5 estrelas

I am using this service yearly for…

I am using this service yearly for sending birthday greetings to the family friends.

Many thanks to the company for their work

7 de outubro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Mikhail, thank you for your kind words, we will continue to ensure we always bring a smile to your loved ones when you order from us.

Classificada 5 em 5 estrelas

You are always perfect

You are always perfect , in quality and timing
Many wonderful collections, only thing unfortunately cakes not available in Poland , hope to be available soon because I’m birthday of my GF I had to buy flowers form you and cake from somewhere else

16 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Dear Tamer,

Thank you for sharing your wonderful experience. Our team is working on cake deliveries in Poland.

We will surely keep you updated.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Flowers delivered to Florida address ordered from the UK on time. My friend sent a photo of a beautiful arrangement in a lovely vase.

15 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Jane,

We are happy to learn that the transaction and delivery were smooth for you, we will always ensure this quality in service and delivery. Thank you for your kind review.

Classificada 5 em 5 estrelas

Repeat Flora2000 Customer

I've used Flora2000 for deliveries of flowers in Switzerland on many occasions. I keep coming back because the website is easy to use, email confirmations, updates and issues are handled promptly, and the chosen florists have always delivered great arrangements on time.

14 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Chris,

We are always happy to see your name on our order board, thank you for your kind review, we will continue to ensure that we deliver your orders on time and with highest quality ensured.

Classificada 5 em 5 estrelas

We had a great experience ordering from…

We had a great experience ordering from Flora2000. The flowers arrived within 12 hours and they were beautiful. The process was quick and easy. We would definitely use this service again

13 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Millie,

Thank you very much for appreciating our services. It exhorts us to serve you better. See you soon again.

Classificada 5 em 5 estrelas

Perfect!

Delivered flawlessly and on time Monday in Colombia after placing short-notice order on Sunday night in USA. Made my girl's day- anything that makes her happy makes me happy!

13 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Jon,

We will always be there bring smiles on your recipient's face, we are glad you are happy. See you soon again.

Classificada 5 em 5 estrelas

Delivered fresh and right on time

Delivered fresh and right on time! Thank you!

10 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thank you for your awesome response, we are so happy that you loved the selection that was delivered. We hope to always continue making your loved ones smile with our collection that you choose.

Classificada 3 em 5 estrelas

In more than 20 years of using your…

In more than 20 years of using your services, this has rarely happened, but it has happened twice! While I had placed the order for September 6, 2021, without warning me, you delivered my order 24 hours late. I would have liked to have been warned. It's a misstep, but I generally enjoy doing business with you.

8 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Patrick,

We are so sorry and surprised to learn the order reached your recipient a day late, kindly help us with the order number so that we can ensure this is not repeated

Classificada 5 em 5 estrelas

South African perspective

The delivery time was perfect and on time, and the whole process was well communicated.....BUT then the only thing that was a big issue was the fact that the Covid plandemic was mentioned, and that it could hinder the delivery schedule.

8 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Willie,

Thank you for taking the time and giving us 5 stars with your amazing review here, It exhorts us to serve you better. Our personalized service by highly trained floral experts will always be available to you and ensure a smile on your face each time.

Classificada 1 em 5 estrelas

Not only will you not get flowers…

Not only will you not get flowers because this is a fake company.....be ready to fight thousands of dollars worth of fraudulent credit card charges. This site is set up to only steal your credit card information.

5 de setembro de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Chris,

We do not understand why you have mentioned this in your review, we do not see any active orders from you this year. The order that you made last year was refunded in full to your PayPal Account.

If there is a new order please help us with the order number so that we can quickly have this resolved for you.

Classificada 5 em 5 estrelas

Delivery was on time

Delivery was on time. Fresh flowers. I would definitely order it again in future and recommend. 100 % 5 stars, authentic and reliable business.
Thanks alot Flora2000.

31 de agosto de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Thanks for the awesome review, Atiqa! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Classificada 1 em 5 estrelas

Poor (non-realtime) customer service.

Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even though bank accepted transaction without query), company sent email stating cake would be delivered.

Second email came later saying cake would not be delivered due to location of recipient.

Refund supposedly triggered (waits in anticipation).

Real-time chat didn’t work and initial emails took hours to get response.

This is not how to operate an international company’s customer service.

28 de agosto de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Andrew,

We have written to you on your Gmail id on all your inquiries , may be our emails landed in the SPAM folder. Your order was processed as soon as received however the local outlet Italy informed the recipient's area was out of delivery network.

In this case we cancelled the order to ensure that you would not be charged for the same, the refund will reflect on your order within 7 business days.

Once again sorry that we could not have this order completed for you.

Classificada 2 em 5 estrelas

I ordered a cake in July for a…

I ordered a cake in July for a birthday.
They tried to deliver it on the day, but didn’t contact the person receiving it & as a result left it at a dhl over night.
When we received the cake it was damaged & Unrefrigerated for 24 hours.

Really not great given the price.

22 de agosto de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

HI there,

We are very sorry this happened to your order and would like to make things right quickly.

Please send us your complaint on order with the order number being the subject line so that we can have this resolved for you.

Classificada 5 em 5 estrelas

My sister got suprised

My sister got suprised! When she open the box , She was really amazed by the flowers its very beautiful she even thought she has sutor ( but she does't have one) because its really sweet and beutiful boquet of flowers. Resonable price.. on time delivery!

10 de agosto de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey there we are happy we could help you bring a smile on your sister's face, we will continue to do so forever, thank you for your kind words.

Classificada 1 em 5 estrelas

Carefully!

On August 5, 2021, I paid on the website for the delivery of a bouquet to Spain at a cost of almost $ 100 for August 6, 2021. I received a confirmation by e-mail that the order was accepted for processing, the money was debited from the card. On 6 August 2021, my friend did not receive anything, I wrote several letters to the e-mail, an automatic reply comes that everything is fine, your order is being processed.
But until now, neither the completed order, nor the present confirmation of the receipt of my order in person!
I recommend avoiding the flora2000.com service.

Obviously these are scammers!

Yes, I got my money back yesterday, on August 8!
But the surprise, I wanted to make my friend, is ruined!
Thank you for your return!

7 de agosto de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Kira,

We confirm that we have replied to every email that you sent to us, please check your SPAM folder may be our emails have landed there. We had already cancelled and emailed on this that the recipient's address is remote and cannot be delivered to. We will expand the delivery network further more to ensure this does not happen in the future. Thank you for your feedback.

Classificada 5 em 5 estrelas

I highly recommend this fruit and…

I highly recommend this fruit and flower basket. Great selection of fruit. Even though the flowers that were pictured were not available, the actual bouquet may have been prettier than the photo promised! Very pleased.

30 de julho de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi there,

Thank you for your awesome response, we are so happy that you loved the selection that was delivered. We hope to always continue making your loved ones smile with our collection that you choose.

Classificada 5 em 5 estrelas

I recommend using for ur floral needs

I recommend using for ur floral needs. They went the extra effort in finding me a florist to deliver my order when one wasn’t available. I appreciate the service I got and not to mention the order was perfect and she enjoyed it. Thanks again for ur excellent service. I will continue to use u for my flower needs

30 de julho de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi Rick,

Thank you very much for appreciating our services. It exhorts us to serve you better. We will always continue to provide the best for your loved ones.

Classificada 5 em 5 estrelas

I don't have a picture

I don't have a picture, but hear the flowers were beautiful. I was sending from the US to friends in Italy and was apprehensive as I was afraid of the language barrier and unknown due to it being international. The company was great! They called me when they weren't home and didn't want to leave them due to the area so they emailed with me to communicate when a good time for delivery would be and everything was painless and successful. Thank you!

29 de julho de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hey Rachel,

We are so happy to learn that you had a great experience, thank you for your kind words. We will always be happy to deliver your orders to your loved ones. Cheers!

Classificada 5 em 5 estrelas

The flowers & gifts from Flora2000 have…

The flowers & gifts from Flora2000 have consistently exceeded my expectations and are affordable priced. Flora2000 makes it easy & affordable to send flowers & gifts to my daughter in Germany even though I live in the USA. It would cost me more in postage fees alone than it does for me to send a lovely gift. Thank you Flora2000!

27 de julho de 2021
Opinião espontânea
logótipo da Flora2000

Resposta da Flora2000

Hi there LaLinda,

Thank you for your kind words, this makes us very happy that we made your gifting experience a good one and always hope we continue to do the same. Germany or not, you can choose from so many countries and we will always ensure a smile on your recipient's face.

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais