fluxies Opiniões 

194
TrustScore: 2 em 5

2,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The seamless undies seem to be comfortable. However, the absorbent gusset does not extend far enough to the front, within 30mins of wearing them, I had a stain beyond the front edge of the gusset. Ba... Ver mais

Classificada 1 em 5 estrelas

Terrible customer service - do not respond therefore I cannot return my item for a refund (doesn’t not fit at all) as they have to ‘approve’ it. No phone number to call. Do not waste your time and m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'm thrilled that this generation of girls have options, their choices are not only comfortable but reduce waste. PerIod pants remove angst for young girls, it's hard enough without stressing about ma... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Be aware of this company, looks like a scam!!!! I paid for a next day shipping last week, and they haven't even answered my emails and facebook dm's. I am sorry I haven't looked at all of the reviews... Ver mais

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

Elevating your every day through comfort, form, and function. Our period pants and leak-free underwear replaces single-use disposables, keeping you dry, protected, and comfy. Try them risk-free with our 60-day money back guarantee!


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

194 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(194)

21 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Package never arrived, no comms

Package never arrived, no communications from them despite repeated chasing, very rude company I will never shop there again. Got a refund via a dispute with my bank. If you're from Fluxies and considering asking me to remove this review like you've tried with others, don't bother, I won't.

7 de agosto de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thanks for reaching out. We're really sorry to hear about the issues with your order. We emailed you to let you know your order was shipped on 27th July & should arrive within 2-3 working days. We requested that you fill out a "Denial of Receipt" form to proceed with a replacement if it did not turn up. We do not ask customers to remove reviews but encourage honest feedback reflecting their real experiences.
If you need further assistance, please feel free to contact us.

Classificada 2 em 5 estrelas

Product is ok

Product is ok. Dont bother paying for next day delivery because they will charge you for it but take 2 days to deliver

28 de junho de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Hi there, thanks for your feedback. Please feel free to email us and if next day delivery was purchased and we did not deliver, we would be more than happy to refund you. We're sorry for any inconvenience caused.

Classificada 1 em 5 estrelas

Awful company

Awful company, never arrived and no delivery updates to say my package had been dispatched or delivered. Have reached out three times in the past 2 weeks and still no response. This is meant to be a luxury brand, spent £53 for 3 undies, I thought their customer service would be much better. Do not buy from this company.

20 de maio de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re really sorry to hear you were disappointed with your experience. We did reach out to resolve the issue and followed our usual procedures to ensure we could send out replacements for you, which we’re happy to confirm you’ve now received. We genuinely hope that now you’ve received your items, you’re able to see the quality we pride ourselves on. We’d love the opportunity to change your mind about both our products and service. If there’s anything further we can assist with, please don’t hesitate to get in touch.

Classificada 5 em 5 estrelas

Love the products, human support with quick responses

The underwear itself is comfortable, works well and so far has lasted a year without any issues!

When I emailed support to find out where a late package was (around Jan 2024, my first order with them), I had a really quick human response (turns out I had ordered some out of stock items and had missed the notification that it was going to take longer that expected). They asked if I wanted the in stock items now and the out of stock later and when I said yes, I received it very quickly.

28 de fevereiro de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thank you so much for taking the time to share your experience! We're thrilled to hear that you’ve been enjoying the comfort and quality of our underwear. It's fantastic to know that after a year, it's still holding up well!

We’re also glad our support team was able to help with the delay and get your in-stock items to you quickly. We always aim to make things right, and your kind words mean a lot to us.

If you ever need anything else, feel free to reach out anytime!

Classificada 1 em 5 estrelas

Very, very disappointed

I am currently on holiday and bought these just in case. This morning my period has started, not very heavy flow and already my pants have leaked through onto my beach towel and lounger. I am beyond embarrassed and mortified and have now had to buy tampons (which I do not get on with) at a cost of $24!
I had looked at other brands before purchasing these as the reviews were very positive. I am very disappointed not only at the performance of the product but how much money I wasted buying them.

22 de maio de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Hi there, we’re really sorry to hear about this and completely understand how upsetting and embarrassing that must have felt, especially while you’re away on holiday. As we’re unable to identify orders from public comments, please email our support team at support@fluxies.co.uk with your order number once you’re able, and we’ll be happy to look into this for you and see how we can help.

Classificada 5 em 5 estrelas

Great product, great company

The pants are comfortable and I felt secure in them all day. When I first went to order them, there was a discount code being offered by the website that wouldn't work for me, so I reached out to customer services and they were very helpful. Once I'd created an account, they generated an identical code for me to use and I was able to get a couple of pairs for a great price.

Really pleased with the quality of the product and the company in general. I would order from here again, and would definitely recommend.

19 de abril de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re so happy to hear you’re enjoying the comfort and quality of your new pants! It’s great to know that our team was able to help you with the discount code and make your shopping experience smooth.

We really appreciate you taking the time to share your experience and recommend us, that means the world to us! We look forward to welcoming you back for your next order.

If you ever need anything else, just let us know. We’re here to help!

Classificada 1 em 5 estrelas

Communication is horrendous

Communication is horrendous. 10 days after order was placed I had to contact them finding out where my order was. Didn’t hear back until the day a package magically appeared at the door. Said package only contained half of my order. I’ve still to hear back about the rest of my order/a refund. Avoid at all costs

8 de março de 2025
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re really sorry to hear about your frustration. After reviewing your order, we can see that everything was shipped and tracked as delivered, we had informed you of the delivery details, however we hadn't heard back. If you ever need anything else, just let us know. We’re here to help!

Classificada 1 em 5 estrelas

I would leave 0 stars if I could

I would leave 0 stars if I could. I purchased two Classic Bikini and one Classic Boyshort a while ago but never got around to leaving a review. From the start, the absorbency has been very disappointing. If I wear them without a cup or tampon, I always end up with leaks and a bloody mess. The only reason I’ve kept them is for sleeping while using a cup and as spares when my "good" pants are in the wash. I never risk wearing them outside because they’re just extremely unreliable. I’ve had much better experience with cheaper alternatives. This morning, I made the mistake of trying them again without a cup and two hours later, the white chair I was sitting on was stained, hence this frustrated review. I will be getting rid of these pants when I can safely dispose of them.

3 de dezembro de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re really sorry to hear that our products didn’t meet your expectations. Our goal is to provide reliable and comfortable products, and it sounds like we missed the mark for you. Absorbency issues are very important to us, and we’d love to look into this further for you. Please reach out to our customer support team so we can help resolve the situation. We appreciate your feedback.

Classificada 4 em 5 estrelas

My daughter loves these

My daughter loves these, they are comfortable and work and means she is doesn’t have to worry through the school day. The only reason I didn’t put 5 stars is because the aren’t cheap and I can’t understand why these can’t be made more cost effective so that more people can use them.

10 de outubro de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thank you so much for your kind words! We’re happy to hear that your daughter loves the product and feels comfortable and secure throughout the school day. That’s exactly what we aim for!

We also understand your concern about the price, and we’re constantly working on improving our products and finding ways to make them more accessible. We really appreciate your feedback and will keep it in mind as we continue to evolve.

If you ever need anything or have more questions, feel free to reach out!

Classificada 1 em 5 estrelas

AVOID

Dont order from this company. You order items in stock and then it doesnt get dispatched as per their guidance on their website and no one in customer services ever responds. AVOID - there are far better and superior brands out there; who value their customers and meet their guidelines as stated to customers!

14 de outubro de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We're sorry to hear about your experience, and we’d like to help resolve this for you. Could you please email us at hello@fluxies.co.uk with your order details? Our customer service team responds to all queries within 48 hours, and if items are in stock, they ship the same day when ordered before 12 pm.
Kindest, fluxies Team

Classificada 5 em 5 estrelas

Easy and quick to place the order

Easy and quick to place the order. Fluxies updated me about delivery times, it arrived on time. The pants are stretchy and comfortable, easy to wash and wear again. Would definitely recommend.

27 de agosto de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thank you so much for your wonderful feedback! We're so happy to hear that your order experience was smooth and that you're enjoying the comfort and convenience of the pants.

Your recommendation means a lot to us, and we’re glad we could meet your expectations. If you ever need anything else, don't hesitate to reach out!

Classificada 5 em 5 estrelas

Quick response to query and understanding

After paying for my items I realised I had forgotten to add money off code. I emailed and next day received a reply with refund. Also two orders were combined and received next day.

2 de setembro de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thanks for your great feedback! We’re so happy to hear that we could quickly resolve the issue with the discount code and that you received your combined orders the very next day. We always want to make sure our customers have the best experience possible.

If you ever need assistance in the future, don’t hesitate to reach out , we’re here to help!

Classificada 5 em 5 estrelas

Sustainable, comfy products & great customer service

Sustainable, comfy products and great customer service (really helpful).

30 de novembro de 2023
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Thank you for your kind words! We’re so glad to hear you’re enjoying your products and that our customer service was able to help. We truly appreciate your support!

If you need anything else, don’t hesitate to reach out. We’re always here to assist!

Classificada 5 em 5 estrelas

I bought these for my 14 year old…

I bought these for my 14 year old daughter and she loves them! She told her friends and they also use them. We have since ordered a few more times and have pre-ordered the swim bikini style.

29 de agosto de 2023
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re so happy to hear that your daughter loves the products, and it’s fantastic to know her friends are enjoying them too! We truly appreciate your continued support.

If you ever need anything else or have more questions, we’re always here to help. Thanks again for choosing Fluxies!

Classificada 5 em 5 estrelas

Best on the market - tried a lot of companies too!

Best on the market. Other panties from other companies I've tried - you wash them and they still STINK, and can be smelled while wearing also. Fluxies are an amazing brand however, machine washable come out perfect smelling, hold their shape, no leaks etc. Although they are expensive, they will last you probably for 5 years or more no doubt about it! Think of all the savings for tampons and pads and things! Really greatful. I will be a fluxies-er for life now!

20 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy product and great customer service

Bought two seamless thongs to try and loved them so much I immediately bought another three! Fit really nicely (they feel tight at first but the material stretched almost immediately so as to fit my hips without any unsightly bumps), haven't had a leak, don't feel bulky or uncomfortably wide between the legs as some other period pants can. I have also bought some larger knickers for heavier days/nightwear and am reall happy with all of them.

I also emailed Fluxies when my intial order did not arrive and they responded within 24 hours to let me know I had selected a pre-order (I hadn't noticed in my basket) and asked if I wanted to recieve the underwear which was available now and the pre-order underwear when it was available. I did, and so this arrived within the next couple of days. Excellent customer service.

5 de junho de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re so happy to hear that you loved the seamless thongs and found the fit just right! It’s fantastic to know that they’ve worked so well for you without any leaks or discomfort.

Thanks for sharing your experience with our customer service team as well. We always strive to be quick and helpful, so we’re glad we could assist with your pre-order and get your items to you right away!

We truly appreciate your support and look forward to welcoming you back!

Classificada 5 em 5 estrelas

Perfect for periods!

Got two of the swimwear bikinis as a gift from one of my friends when we were going on a trip to France and they were wonderful, I used them both times we went to the beach. They were very comfortable, had no leaks and you cant even see the pad. I've just ordered two of the classic boyshorts & I can't wait for them to come!

21 de maio de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We’re so glad to hear that the swimwear bikinis were perfect for your trip to France!

Thank you for your continued support, and if you need anything else, don’t hesitate to reach out!

Classificada 5 em 5 estrelas

These pants are so comfortable and…

These pants are so comfortable and light. Really great, I’ve ordered more.

24 de julho de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Hi there,

Thanks for the lovely feedback! We're delighted to hear you're finding them so comfortable and light. Enjoy your new order!

Best,
The Fluxies Team 💜

Classificada 5 em 5 estrelas

Amazing to be honest thought they would…

Amazing to be honest thought they would just be same old thick nickers but they actually completely stop any leaks and look stylish, I totally forgot I was wearing them. 5 stars from me !!

6 de julho de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

Hi there,

Thank you so much for the review! We're thrilled to hear that our undies have exceeded your expectations and kept you leak-free in style. Your 5-star rating means the world to us!

Best,
The Fluxies Team 💜

Classificada 1 em 5 estrelas

Order placed on the 30th May 2024 and…

Order placed on the 30th May 2024 and it has never arrived. There has been no communication given from fluxies to advise further on expected delays or stock issues. I have emailed customer service twice within the last 2 weeks and have heard nothing back from them at all. I'm not sure if this company is going bust but either way they should communicate this and refund all of the devoted customers that chose there business amongst many others in an extremely competitive economy, where many people are barely able to feed them selves or keep a roof over there heads let alone buy luxurys such as this. Its nothing less than disgraceful on the company's half.

I would not recommend this company and I hope other people don't fall into the same trap as I and many others have who have written in this review thread reporting the same issue.

I will be starting the process this week of contacting my bank to dispute the payment and report this company.

EDIT - In response to fluxies reply below; I can confirm that I definitely did not recieve any communication from them (including my spam folder) after emailing them twice for order updates.

However, since I placed this review they are now in touch with me privately and have advised that they are processing a refund.

30 de maio de 2024
Opinião espontânea
logótipo da fluxies

Resposta da fluxies

We're really sorry for the trouble with your order. It was a pre-order, and restock was expected the next day. We tried to reach out but didn't get a response. Your order has now been cancelled and refunded. We value your business and aim to provide a positive experience. Please contact us at hello@fluxies.co.uk if you have any further questions. fluxies Team x

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