FNX Bathrooms Opiniões 

375
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Order a cistern via Amazon and we had courier issues. FNX Bathrooms customer service were very responsive and helpful in trying to sort this out. Eventually delivered and cistern looks good, but yet t... Ver mais

Classificada 1 em 5 estrelas

AVOID!!! Ordered taps via B&Q and was still waiting after a week. Called FNX and was informed that the courier had lost the items. Ordered taps direct from FNX on next day delivery and they didn't... Ver mais

Classificada 5 em 5 estrelas

I purchased a wall hung toilet cistern from B&Q which in turn was supplied by FNX. My plumber had some issues with the fitting and we needed a replacement outlet pipe and seals. Despite it being seve... Ver mais

Classificada 5 em 5 estrelas

An order had a missing component, but after contacting FNX Bathrooms, the issue was fixed quickly to ensure I could complete the task in hand. Would recommend!

Informações sobre a empresa

  1. Loja de acessórios para casas de banho

Escrito pela empresa

Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

375 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(375)

90 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good Customer Service

FNX sent the wrong item out but quickly sent the correct item and collected the incorrect item the next day. Good customer service by the lady we spoke to on the phone. Would use this company again.

6 de outubro de 2025
Classificada 1 em 5 estrelas

I ordered an item that showed it was in…

I ordered an item that showed it was in stock and I was informed in an email that it was shipped but 3 working days later nothing was received. When I phoned the company, I was told it was lost. I asked to pick one up but was then told they don’t have stock. This needs to be on the website so that I can make an informed decision.

29 de setembro de 2025
Classificada 5 em 5 estrelas

Good buying experience

Several items ordered at the weekend and everything delivered together on Wednesday with helpful timed tracking. All looks very nice.

29 de setembro de 2025
Classificada 4 em 5 estrelas

Excellent price and delivery

The cistern flush handle fitted correctly, was provided at an excellent price, and with speedy delivery. The chrome plating quality was excellent.

The Ideal Standard cisterns are of an older design where the cistern hole is around 19mm in diameter. This flush handle fits those well, whereas the newer standard 22mm diameter (“universal fit”) versions do not fit such cisterns.

I found the fit of the metal handle in the captive plastic boss to be rather loose, meaning the handle feels a bit rickety. Hence I took away one star.

29 de setembro de 2025
Classificada 5 em 5 estrelas

Excellent customer service

The wrong bath tap was sent in error customer service was excellent the correct taps were sent out the next day these taps are excellent quality very stylish thank you chloe for your excellent customer service

26 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Customer Service

Chloe, the sales representative was so diligent in making sure that the order included everything we needed, that it would be delivered on time and communicated everything clearly and was very patient in doing so. Fantastic customer service.

17 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We bought a towel radiator from FNX…

We bought a towel radiator from FNX recently and after fitting realised the temp control was missing. I emailed the company and they are going to send them out, even though we ordered quite a while ago. Brilliant service. Thank you!

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic customer service

My Nan was struggling with a faulty shower and Chloe sorted everything super quickly and efficiently. Had a new cartridge sent out to her within a couple of days of her emailing in. Thank you so much Chloe!!

2 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Not a plumber - but you don't need to be.

Not being in the plumbing trade I was not exactly sure I was ordering the correct size for the part I needed. However, the website is very clear on specification and size.
It was still a bit of a wing-and-a-prayer but the item I received was exactly what I needed.
It arrived when expected, perfectly packed and ready for use.

1 de setembro de 2025
Classificada 1 em 5 estrelas

Bad service

"This company is quick to take your money but extremely difficult when it comes to refunds. I had to repeatedly chase them, and instead of resolving the matter, they argued with me. Very unprofessional, frustrating experience, and I would not recommend them to anyone."

Customer service at its best !!!!!!

3 de setembro de 2025
Opinião espontânea

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