The service we receive from Fraser Hart at Cribbs Causeway is exceptional. We have bought jewellery and watches over the years and keep going back because the staff are superb. Heather is an absolute... Ver mais
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The service we receive from Fraser Hart at Cribbs Causeway is exceptional. We have bought jewellery and watches over the years and keep going back because the staff are superb. Heather is an absolute... Ver mais
A empresa respondeu
I have bought watches and other jewellery from FH, the service is always ‘personal’ you really feel looked after, never rushed. Each buying experience is excellent. I really wouldn’t go anywhere els... Ver mais
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Shopping for engagement rings in bluewater with no joy until we walked into this branch. Katie was incredibly attentive and couldn't have been more helpful in finding our perfect ring. She wasn't... Ver mais
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My wife is over the moon with her ring. Very nice people to deal with. Friendly and not at all Pushy Just one point if your purchase has to be altered or delivered from another branch I unders... Ver mais
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Escrito pela empresa
Fraser Hart is one of the UK’s leading jewellers with 25 shops nationwide. We have a rich history within the jewellery industry spanning over eighty years and are the perfect shopping destination for luxury watches, diamonds, jewellery and gifting. Having begun as a family business, we are proud to maintain a strong family ethos within our company.
At Fraser Hart we continue to invest our resources into enhancing our stores' environments with elegance, warmth and accessible luxury to ensure a special experience for all of our valued customers.
Our staff are expertly trained in fine jewellery, diamonds, bridal and luxury watches, and are ready to assist you every step of the way.
We are especially proud of our incredibly experienced luxury watch buying team who maintain long-established relationships with our brands like OMEGA, TAG Heuer, Longines, Gucci, TUDOR, Breitling and more to bring you the most exclusive timepieces around.
At Fraser Hart we are also expertly-trained diamond specialists and are privileged to have been part of many happy engagement stories.
Customers can chose to shop with us through any of our stores, or online at Fraserhart.co.uk
Our customer service team would be delighted to assist with any queries regarding our stores, products or orders. To contact us, please email sales.team@fraserhart.co.uk
Queen Street, G1 3ED, Glasgow, Reino Unido
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Myself and my fiancée have had the most wonderful experience dealing with Fraser Hart Jewlers in Bluewater!
We both wanted to make our wedding as straightforward as possible and thanks to the wonderful staff and we must say especially Deepak, the whole experience has been quite literally 2nd to none!
We honestly can't recommend a Jewelers higher than this one!
The attention to detail, the professionalism and the helpfulness throughout has just been astonishing!
To anyone who is getting married who wants a quality service with an outstanding quality of product look no further than Fraser Hart in Bluewater!!
Just simply the best and they deserve everything good in the future!! xx

Resposta da Fraser Hart
Visited meadowhall store, where we received first class service from Victoria. She was very helpful, knowledgeable and patient whilst we were chosing our wedding rings and A rado watch. It was a relaxed no pressure expirence. I would recommend Fraser Heart for all jewellery and watch purchases.

Resposta da Fraser Hart
I recently purchased a watch for my son from the Chelmsford store.
Amy was brilliant and helped me pick options suitable for his age. He loves the watch it was a great choice!

Resposta da Fraser Hart
Staff very helpful and the
Sales girl found just what I wonted

Resposta da Fraser Hart
Staff were great, Rod helped me pick the right item and was very informative.

Resposta da Fraser Hart
Great experience, fully satisfied. Rod looked after all of my jewellery needs when I attended the Leeds shop.

Resposta da Fraser Hart
Tracy dealt with me I can’t say anything but good about her she was so professional and her customer service was excellent as I’d been to another well known jewelers got no help customer service was awful ,I’m very happy with the items I bought will definitely shop at Fraser Hart again

Resposta da Fraser Hart
My experience was very rocky, if you place a special order make sure you leave a 12 week window as I was told 8 to 10 but it took 12. I had to purpose with a supplementary ring which I was told was a the right size it wasn’t it was 3 sizes too big. Once this issue had been escalated the experience improved especially when I switched from dealing with James, I then was mainly dealing with billy and the head of the company they were both absolutely brilliant about the situation and came to a resolution and now I’m engaged!

Resposta da Fraser Hart
I've had my engagement ring since 2018 and my wedding ring since 2021. In 2021, the band of my engagement ring snapped. In 2022, a stone fell out of my wedding ring, after just over a year of wearing it. I was told that this had happened due to general wear and tear which I found an unacceptable excuse. At the beginning of this year, a stone fell out of my engagement ring and today, the band has snapped again. I've stopped going to Fraser Hart for repairs because I don't trust them at all.
My advice to anyone is to never buy jewellery from Fraser Hart. The quality is shocking.

Resposta da Fraser Hart
Very helpful as usual did no book to have my ring cleaned but did it there and then

Resposta da Fraser Hart
Excellent jewellers Shannon was incredible helpful and the whole team are friendly and always willing to help with any questions.

Resposta da Fraser Hart
I have been buying family jewellery here for years. Service and knowledge is impeccable. Always come away something I get really excited about gifting to someone special. See you soon.

Resposta da Fraser Hart
Sean at Chelmsford store was absolutely fantastic, extremely friendly and very knowledgeable and a great help with my purchase of a TAG watch . The other staff members were also lovely and really helpful with the bangle and necklace for my wife . Would highly recommend them and would definitely go back in the future

Resposta da Fraser Hart
The team at Meadowhall are excellent and attention to detail and customer care comes across genuine and natural….

Resposta da Fraser Hart
Took my wife’s engagement ring in for repair, from start to finish the service was excellent. Glad to have it back took no time at all. Thank you all very much.

Resposta da Fraser Hart
Alisha Was very kind and helpful.

Resposta da Fraser Hart
Saffron was polite, friendly and knowledgeable and made our experience of choosing my ring ready and enjoyable. A minor glitch in the collection of my ring was overcome by the free delivery within a specified time frame.
One very satisfied customer!

Resposta da Fraser Hart
We have seen Karen previously this year when we bought some jewellery.
This week we purchased again. Karen provides a friendly and efficient service.

Resposta da Fraser Hart
Great service Rod helped me choose and try on a range of watches. Happy with my purchase.

Resposta da Fraser Hart
I took my Mont Blanc pen to be repaired and had such good service I had to leave a review. It came back as a brand new pen, and Lynne was utterly charming when I returned to collect it. Speedy, affordable and great service. Exactly what you should get in a luxury boutique. Thanks again!!

Resposta da Fraser Hart
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