Got the Comfivo Terros desk in Walnut and it’s very sturdy. Came with paper instructions (diagrams). It also came with a video guide via a qr code and I found that incredibly helpful, made the process... Ver mais
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Ordered tv unit, 10 working days to be delivered I’m now on working day 14 with no delivery date in sight, having emailed numerous times and getting an email back to tell me to check tracking which I'... Ver mais
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Ordered the desk/dressing table very good value for money and easy to put together,very sturdy and loads of room in the multiple draws, customer service very friendly, only slight niggle was the time... Ver mais
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Wen I got my comferm.ation on a time for delivery it arrived on that time and the deliver men were polite and plesent
Informações sobre a empresa
Escrito pela empresa
Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.
Informações de contacto
4,3
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service was great
15 de dezembro de 2025
Resposta da Furn-On
Hi Anthony,
Thank you for your 5-star review! We’re pleased to hear you had a great experience with our service.
Furn-On Customer Services
Very well made product
Very well made product. Packed extremely well and delivered by an excellent courier who communicated very helpfully about their planned delivery. The small TV stand is perfect for what I required and frankly is better than I was expecting at a very reasonable price.
12 de dezembro de 2025
Resposta da Furn-On
Hi David,
Thank you for taking the time to leave such a detailed review.
We’re delighted to hear you’re pleased with the quality of the TV stand, the packaging, and the delivery service.
We really appreciate your kind words.
Furn-On Customer Services
Dining seating bench
Over the moon with this product, fits perfectly under my dining table, so great for saving space while creating seating. Lovely finish, looks lovely and is solid and comfortable. Service was great and item arrived in the time frame given. Nothing here to complain about
1 de dezembro de 2025
Resposta da Furn-On
Hi Samina,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your new dining bench fits perfectly under your table and helps save space while still providing comfortable, solid seating.
It’s great to know you’re pleased with the finish, the service you received, and the delivery timeframe. We really appreciate you taking the time to share your experience.
If you ever need anything else, we’re always here to help.
Many thanks
Furn-On Customer Services
I ordered a self assembly coffee table…
I ordered a self assembly coffee table on line. I was a bit unsure about the quality but I can confirm that I am well pleased with my purchase it was easy to assemble and it looks great
5 de dezembro de 2025
Resposta da Furn-On
Hi Mr Marriott,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that your coffee table was easy to assemble and that you’re pleased with the quality and appearance.
We always aim to provide clear instructions and great products, so it’s fantastic to know your expectations were met.
Furn-On Customer Services
Easy to order and great customer…
Easy to order and great customer service, nice products and fast delivery, communication was also great.
3 de dezembro de 2025
Resposta da Furn-On
Hi Stephen,
Thank you for your review!
We’re really pleased to hear you found the ordering process easy, delivery fast, and our customer service and communication helpful.
Thanks again
Furn-On Customer Services
Excellent service from Tony
Excellent service from Tony. Quick response to my enquiry and the only company who would arrange shipping to the Isle of Wight.
30 de outubro de 2025
Opinião espontânea
Resposta da Furn-On
Hi,
Thank you for your 5-star review!
We’re really pleased to hear you received excellent service and that our team were able to respond quickly and arrange shipping to the Isle of Wight. We really appreciate your feedback!
Furn-On Customer Services
Great product and cheaper than…
Great product and cheaper than elsewhere online
12 de novembro de 2025
Resposta da Furn-On
Hi Christian,
Thank you for your 5-star review!
We’re really pleased to hear you’re happy with the product and found it great value compared to elsewhere.
Furn-On Customer Services
Two seater settee at a steal price.
Bought a two seater settee & for the price it was a steal & a bigger steal when you get free delivery thrown in as well. I’ve seen the same settee on different sites for hundreds of pounds more. And it’s really comfortable with a high back, which is hard to find nowadays . I’ll be back.
17 de novembro de 2025
Resposta da Furn-On
Hi Mr Johnson,
Thank you for your review for the fantastic 5-star feedback!
We’re delighted to hear you’re so pleased with your new two-seater sofa and that you found it such great value compared to elsewhere.
We look forward to welcoming you back again!
Furn-On Customer Services
Poor quality for the cost of the item
The product did not match up to my expectations.
Poor quality and not good value for money for the price paid.
3 de novembro de 2025
Resposta da Furn-On
Hi Philip,
Thank you for taking the time to leave your feedback, and we’re sorry to hear the item didn’t meet your expectations. This isn’t the experience we aim to provide.
If you feel you need any further help with your order, please get in touch.
Furn-On Customer Services
Resposta da Furn-On
Hi David,
Thank you for your review and feedback around your bed.
We're glad everything went well overall, and we appreciate you letting us know about the assembly instructions. We’ll pass this on to the manufacturer to help improve clarity for future customers. If you need any guidance or help with your item, we’re always here to assist.
Furn-On Customer Services
Great price for chairs and quick and…
Great price for chairs and quick and easy delivery on the day I chose. Chairs are good quality and are very comfortable, would definitely use again
5 de novembro de 2025
Resposta da Furn-On
Hi Neil,
Thank you for your 5-star review!
We’re delighted to hear you’re happy with the price, the delivery experience, and the quality of your new dining chairs. It’s great to know they’re comfortable too. We really appreciate your feedback.
Furn-On Customer Services
Many Thank you.
7 de novembro de 2025
Resposta da Furn-On
Hi Jelena,
Thank you for your 5-star review! We really appreciate your feedback and are glad you were happy with your experience.
Furn-On Customer Services
Dunmore Oak Coffee Table
The furniture was very well packed and was delivered when they said it would be. A company I would use again and recommend.
7 de novembro de 2025
Resposta da Furn-On
Hi Mrs Mearns,
Thank you for your 5-star review!
We’re delighted to hear your furniture arrived on time and well packed.
Furn-On Customer Services
I have ordered from furn-on before and…
I have ordered from furn-on before and it has always been excellent service. Quality of furniture is great and good value for money. Im not a professional by any means however with the instructions assembling the furniture is easy.
5 de novembro de 2025
Resposta da Furn-On
Hi Joy,
Thank you for your lovely 5-star review!
We’re so pleased to hear you’ve had consistently great experiences with us and that you’re happy with the quality and value of your furniture. It’s great to know the assembly was nice and straightforward too.
Furn-On Customer Services
Nevada 3-door - poor service!!!
2The Nevada 3-door wardrobe says 1-2 days delivery. Ordered on Sunday 26th October 3 days later im left chasing where my wardrobe is. They explained there was an error, as the 3-door is too big to deliver in 1-2 days. It took 5 days. But the website still states 1-2 days.
Delivery arrives, with panels incorrectly marked and a whole box of parts for a 2-door wardrobe. And 3 damaged doors.
Email Furn-On on Sunday 2nd October to be asked for pictures, which i supplied. Ive spent all week chasing them. Even though its not my fault. To be told that they want to carry out an exchange for the incorrectly sent box. Then they'll look at whether they want to replace the damaged doors!!! Jen in customer service is abrupt and not very helpful.
Im not impressed at all. I'll update if this is resolved.
Update: we had an exchange carried out on Saturday 8th Nov. But Jen said they couldn't resolve the damaged doors until the exchange had been carried out. Im told today that 'a request has been sent to the supplier'. So, its now the 10th November and I still dont have my complete wardrobe. So much for 1-2 days delivery. Everything has taken 5 days, regardless of it being a 1 man or 2 man delivery. Ill update once I have a complete wardrobe.
17th Nov - still sleeping on the living room floor. As Furn-On still can't resolve the damage doors to be replaced. Terrible company, would stay clear. If you get issues your screwed!
26 de outubro de 2025
Opinião espontânea
Resposta da Furn-On
Hi Katie,
We’re very sorry to hear about the issues you’ve experienced and completely understand how disappointing this must have been. We sincerely apologise for the delivery delay and for the problems with the parts and damaged doors. Our team has already arranged an exchange for the correct box, and we’ll make sure the remaining issues are resolved as quickly as possible.
We really appreciate your patience while we put things right.
Furn-On Customer Services
Good quality bedroom furniture good…
Good quality bedroom furniture good communication about delivery quick delivery within 2 days
3 de novembro de 2025
Resposta da Furn-On
Hi,
We’re delighted to hear you’re happy with the quality of your bedroom furniture and that delivery was quick and well communicated.
Thank you
Furn-On Customer Services
Resposta da Furn-On
Hi,
Thank you for your 5-star review!
We’re really pleased to hear you were happy with the service from start to finish.
Furn-On Customer Services
Superb delivery and with help from my…
Superb delivery and with help from my grandsons relatively easy to assemble. Very pleased with the wardrobe and bedside table.
6 de outubro de 2025
Resposta da Furn-On
Hi Richard,
Thank you for your 5-star review!
We’re delighted to hear everything arrived smoothly and that assembly went well with a bit of help from your grandsons. We’re so pleased you’re happy with your wardrobe and bedside table.
Furn-On Customer Services
ExperienBest experce from start to finish was…
Experience from start to finish was very fast and very smooth
3 de outubro de 2025
Resposta da Furn-On
Hi Ian,
Thank you so much for your 5-star review!
We’re delighted to hear your experience was smooth from start to finish.
Furn-On Customer Services
Resposta da Furn-On
Hi John,
Thank you for your 5-star review!
We’re so pleased to hear you’re happy with the value for money.
Furn-On Customer Services
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