FW Homestores Opiniões 

6476
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Despite yet another major furniture retailer recently moving into the area FW Homestores, in my opinion, remain the go to store for true value for money deals. An excellent display area together with... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We bought a 3-piece sofa off Tim today and we’re really impressed by both the showroom and the service. We didn’t feel pressured at all and instead he showed us the best deals for what were looking... Ver mais

Classificada 5 em 5 estrelas

Excellent service, from Paul, in Caerphilly, when we called in yesterday. Advised us to double check measurements before we made a decision. That was a good call as preferred furniture wouldn’t have w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

When we walked into the Barnstaple store we were greeted with a warm welcome from Martin . He just gave us advice on the sale and left us to it without being pushy . When we had decided on our purchas... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Acessórios para móveis
  4. Loja de camas
  5. Loja de mobília para quartos
  6. Loja de mobília para sala de estar
  7. Loja de sofás

Escrito pela empresa

FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,9

Todas as opiniões

(6476)

910 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great store with very caring staff

Ryan was extremely helpful and friendly. The service was very good. The value is superb. The shop is very well laid out with all prices clearly marked. Will definitely come back again

3 de outubro de 2026
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Resposta da FW Homestores

We’re really pleased to hear Ryan was so helpful and friendly and that you received such good service. It’s great to know you felt the value was superb and found the store easy to browse, with everything clearly laid out and priced. We really appreciate you planning to come back again. Thanks for choosing FW and for sharing your feedback. Team FW Homestores

Classificada 5 em 5 estrelas

After a courteous welcome at the…

After a courteous welcome at the Barnstaple store we were allowed to browse without any pressure, but when we required assistance from Alex it was knowledgeable and appreciated.

4 de outubro de 2026
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Resposta da FW Homestores

We’re delighted to hear you received such a warm welcome at our Barnstaple store and were given the freedom to browse at your own pace. It’s lovely to know Alex was on hand with helpful and knowledgeable advice when you needed it. We’ll be sure to pass your kind words on to Alex. Thank you for choosing FW and for sharing your experience. Team FW Homestores

Classificada 5 em 5 estrelas

Nice atmosphere when we came in

Nice atmosphere when we came in, Alex Horgan in the Barnstaple branch helped with information and colour choices which was useful.

Placed the order and can't wait for delivery.

Well done Alex.
Nic and Kelly Brayley

4 de outubro de 2026
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Resposta da FW Homestores

We’re really pleased to hear you enjoyed the atmosphere in our Barnstaple store. It’s great to know Alex Horgan was able to help with the information and colour choices and make things easier when placing your order. We hope everything arrives smoothly and you love your new furniture. Thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

Fantastic store and excellent service

Kenny from the Newport store went above and beyond to help me today. Exceptional service, not pushy at all just extremely helpful and knowledgeable. Was able to purchase a lovely two seater sofa at a brilliant price. Thanks Kenny!!

4 de outubro de 2026
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Resposta da FW Homestores

We’re so pleased to hear Kenny went above and beyond during your visit to our Newport store. It’s lovely to know his friendly, knowledgeable approach helped you feel comfortable without any pressure. We’re delighted you found a lovely two seater sofa at such a brilliant price. We’ll be sure to pass your kind words on to Kenny — thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

Our sales man Paul was very…

Our sales man Paul was very knowledgeable and friendly and he was keen to find us the best price for our budget. I will recommend to my family and friends to come and see Paul.

4 de outubro de 2026
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Resposta da FW Homestores

We’re delighted to hear Paul was so friendly and knowledgeable during your visit. It’s great to know he took the time to understand your budget and help you find the best price. Your recommendation to family and friends really means a lot to us. We’ll be sure to pass your kind words on to Paul — thank you for choosing FW! Team FW Homestores

Classificada 5 em 5 estrelas

We have recently purchased 2 sofas from…

We have recently purchased 2 sofas from the Newport store. Kenny looked after us so well. He was very informative & made the experience really enjoyable. We are so pleased & would recommend to everyone.

4 de outubro de 2026
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Resposta da FW Homestores

We’re really pleased to hear Kenny looked after you so well during your visit to our Newport store. It’s lovely to know his informative and friendly approach made choosing your two sofas such an enjoyable experience. We’re delighted you’re so pleased with your purchases and really appreciate your recommendation. We’ll make sure Kenny sees your kind words. Team FW Homestores

Classificada 5 em 5 estrelas

Kenny was very attentive

Kenny was very attentive, most helpful and had a friendly no pressure sales approach!! Worked out a deal for us and the complimentary coffee was a nice touch. We’ll be back!

4 de outubro de 2026
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Resposta da FW Homestores

We’re so pleased to hear Kenny made your visit such a relaxed and enjoyable experience. It’s great to know his attentive, helpful and no-pressure approach made a difference, and that he was able to work out a great deal for you. We’re glad you enjoyed the complimentary coffee too! We look forward to welcoming you back soon. Team FW Homestores

Classificada 5 em 5 estrelas

Paul in Caerphilly branch FW very helpful

Paul in Caerphilly branch proved very helpful and patient. Very satisfied with my purchase experience

4 de outubro de 2026
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Resposta da FW Homestores

We’re really pleased to hear Paul made your visit to our Caerphilly branch such a positive experience. It’s lovely to know his patience and helpful approach made buying your furniture easy and enjoyable. We’re delighted you’re so satisfied with your purchase and appreciate you taking the time to share your feedback. Thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

Sofa purchase

Ryan was absolutely amazing in making sure we get the right purchase for our family. Friendly and welcoming and not at all pushy. Thank you!!!

4 de outubro de 2026
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Resposta da FW Homestores

We’re delighted to hear Ryan made your visit such a positive experience. It’s wonderful to know he took the time to make sure you found the right choice for your family, while keeping things friendly and completely pressure-free. We’ll be sure to pass your lovely comments on to Ryan. Thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, Tim helped us through the range so we walked away with the sofa we loved after 2 years of looking. Thanks Tim

3 de outubro de 2026
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Resposta da FW Homestores

We’re so pleased to hear Tim helped you find the sofa you’d been looking for after two years of searching! It’s great to know his guidance through the range helped you feel confident in your choice. We hope you absolutely love your new sofa and enjoy it for years to come. We’ll make sure Tim sees your lovely feedback. Team FW Homestores

Classificada 5 em 5 estrelas

Lovely sofa!

Been everywhere to look for a sofa and couldn’t find nothing comfy or one we liked. Came to FW and all the salespeople were very friendly and good with information. We had interaction and bought from Ryan. He was very friendly and helpful and gave us a nice discount. Thank you. We will look forward to having our new sofa. Diolch Ryan!

3 de outubro de 2026
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Resposta da FW Homestores

We’re delighted you found the right sofa after looking around, and that everyone at FW made you feel so welcome. It’s lovely to hear Ryan was friendly, helpful and able to get you a great deal too. We hope you love your new sofa when it arrives and really appreciate your kind words. Diolch yn fawr for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

Not my first visit to FW Homes…

Not my first visit to FW Homes Caerphilly and won’t be my last. The service provided by Paul was friendly but professional. He gave me time to make a decision and provided all the information I needed. No pressure at all. Would definitely recommend a visit.

3 de outubro de 2026
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Resposta da FW Homestores

It’s always a pleasure to welcome returning customers, so hearing you’ll be back again means a lot to us. Paul’s friendly yet professional approach clearly gave you the time and information you needed without any pressure. Thank you for continuing to choose FW Homes Caerphilly and for recommending us to others. We’ll be sure to share your kind words with Paul. Team FW Homestores

Classificada 5 em 5 estrelas

Ryan provided great customer service

Ryan provided great customer service while we looked for our sofa. Very grateful for his help in selecting the right one for us.

3 de outubro de 2026
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Resposta da FW Homestores

A big thank you for recognising Ryan’s efforts during your sofa search. It’s great to hear his guidance helped you choose the right one and made the experience a positive one. We really appreciate your kind words and will be sure to pass them on to Ryan. Team FW Homestores

Classificada 5 em 5 estrelas

Excellent service

Ryan was extremely helpful and attentive while shopping for our sofa. He gave us a lot of useful information while not being overbearing like in some other sofa shops. Extremely happy with the service and the sofa we have purchased. Would recommend FW Homestores and Ryan to anyone I know looking to buy furniture

3 de outubro de 2026
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Resposta da FW Homestores

What a lovely reflection on your experience with Ryan. We’re especially pleased to hear his helpful advice gave you all the information you needed without ever feeling pressured. It’s fantastic that you’re so happy with both the service and your new sofa, and we really appreciate you recommending FW Homestores and Ryan to others. Team FW Homestores

Classificada 5 em 5 estrelas

Paul at Caerphilly store

Paul at Caerphilly store
Was a great help and very patient with me as it took me a while to choose a sofa
Thank you Paul
X

3 de outubro de 2026
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Resposta da FW Homestores

Choosing the right sofa can take a little time, so it’s lovely to know Paul was there to help without rushing you. His patience and friendly support clearly made the decision much easier. We’ll be sure to pass your thanks on to Paul, and we hope you love your new sofa. Team FW Homestores

Classificada 5 em 5 estrelas

Fantastic experience in the store

Fantastic experience in the store, Ryan was amazing and very helpful!
Thank you

3 de outubro de 2026
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Resposta da FW Homestores

So lovely to hear you had such a fantastic experience in store. Ryan clearly made a great impression with his friendly and helpful approach. We’ll make sure he knows how much you appreciated his help. Thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

TIM has been absaloutly amazing today

TIM has been absaloutly amazing today,
I brought my 92 year old mother in to buy a bed and he was incredible, nothing was too much trouble , he explained about the beds etc , he explained to my mum about delivery ,
We then bought a chair he adviced for my mum as well, as she explained why she wanted it , and he suggested the swivel dining chair that was excatly what my mum wanted , thank you for you excellent customer service

3 de outubro de 2026
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Resposta da FW Homestores

What a wonderful experience to hear about, especially with your 92-year-old mum. Tim clearly took the time to explain everything carefully and make sure she felt comfortable with both the bed and delivery arrangements. We love that his suggestion of the swivel dining chair turned out to be exactly what she was looking for! Thank you for recognising Tim’s care and excellent service — we’ll make sure he sees your lovely message. Team FW Homestores

Classificada 5 em 5 estrelas

Tom in Caerphilly store very helpful

Tom in Caerphilly store very helpful

3 de outubro de 2026
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Resposta da FW Homestores

A big thank you for your kind words about Tom. It’s great to hear he was so helpful during your visit to our Caerphilly store. We’ll be sure to pass your lovely feedback on to Tom — it’ll mean a lot to him. Team FW Homestores

Classificada 5 em 5 estrelas

Paul in caerphilly - what a star!

Paul in caerphilly was an absolute gentleman and really helpful in our purchase of a dining table. Not pushy at all, really helpful, really knows his stuff, would happily come here again. Thanks Paul!

3 de outubro de 2026
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Resposta da FW Homestores

It’s great to hear Paul made your visit to our Caerphilly store such a pleasant one. His friendly, knowledgeable approach and no-pressure manner clearly made choosing your dining table much easier. We’re really glad you’d happily come back to us, and we’ll make sure Paul sees your kind words. Thank you for choosing FW. Team FW Homestores

Classificada 5 em 5 estrelas

What a welcome

What a welcome! Tracy at the Newport store was brilliant. She was very welcoming, knowledgable and very accomadating . We bagged an absolute bargain in the sale and so over the moon with our purchase. Nothing was too much trouble. We will definitely revisit and recommend to family and friends.

22 de setembro de 2026
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Resposta da FW Homestores

What a lovely review to receive! Tracy will be so pleased to hear how welcoming and accommodating she was during your visit to our Newport store. We’re delighted you found such a great bargain in the sale and are over the moon with your purchase. Thank you for recommending us — we’ll look forward to welcoming you and your family back again. Team FW Homestores

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