Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... Ver mais

Classificada 5 em 5 estrelas

Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... Ver mais

Classificada 5 em 5 estrelas

I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... Ver mais

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(3560)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service

Excellent service, order a phone and it arrived promptly with no issues .. then change of mind as wanted a bigger screen and was very easy to return it and order a new one. Now happy with the new one. Very pleased highly recommend and would buy iagain from them

5 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Reduce valuations by £109 if battery is under 85% !!

Underhand tactics by this company to quote inflated valuations which they change on receipt of your phone. No mention of battery health in their evaluation criteria for Good, Poor or Faulty BUT when they receive your phone they will reduce the valuation by £109 if your phone has less than 85%. MOST phones people are selling will have <85% battery yet they fail to make this clear when quoting your valuation !

2 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

DISGUSTING SERVICE from Gecko Mobile

DISGUSTING SERVICE from Gecko Mobile. I sent my Iphone SE 2020 to them in good condition for an agreed price of £86.50. The phone had been in a protective case it's entire life with a screen protector in place which I removed prior to sending to them. I had also checked battery condition on phone before clearing the phone back to its factory settings, and was well within the percentage required. Was then sent an email over a week after they had received the phone, saying that my phone had too many scratches to be described as 'good' condition and the battery condition was not sufficient. They offered me £39 as the described the condition as 'faulty' which I have rejected. No doubt it will take another week to receive my phone back judging by similar reviews. Please avoid using this company at all costs.

3 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM Sent phone in to sell excellent …

SCAM Sent phone in to sell excellent condition no straches all working perfectly then recieved emIl back saying phone covered in scratches would only offer item as poor/faulty would need to be refurbished and offered £80 less DONT SELL TO GECKO YOU WONT GET WHATS QUOTED

3 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID!! OFFERED ME 10% OF ONLINE EVALUATION

Extremely slow at processing my device and addressing my concerns. Also offered £10 from an original £103 staying my phone had cosmetic damage and scratches on the screen - The phone had been used for a month in a protective case and the screen had been repaired approx 2 weeks before the sale. Awful company total waste of time!

2 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Sent my phone off to gecko mobile in…

Sent my phone off to gecko mobile in excellent condition not even a scratch on it as it had all round covers on since brand new, received an email today saying its in poor condition and an offer of £80 less than the original offer, absolute rip off and a scam.

2 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to contact.

Had my phone for a week. Still saying 'awaiting device'. Won't answer messages from contact form. No email address to contact them. Phone number on their their website doesn't get you through to anyone, just a message saying contact through website or use facebook chat. Impossible to contact on facebook chat.

24 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

New phone

Just had S20 plus delivered today, the phone is in pristine condition and really pleased with it

28 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

AMAZING seller

Excellent seller! Listed as good condition turned up like a bran new phone! Very happy customer! I would definitely recommend superfast delivery too thank you

24 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Will defo buy from here again

My phone had just stopped working and I needed a new one quickly I ordered the Samsung S20 plus from here on the sunday and it was delivered Tuesday afternoon.
So far the phone seems to be in good working order, no cosmetic damage and a very good price.
I would definitely buy from here again.

25 de abril de 2023
Opinião espontânea

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