Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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They won’t refund money because Amazon told me that very sorry someone forget removing account iPad then blocked my account how get can’t log in won’t they shut down already no none told say email to... Ver mais

Classificada 5 em 5 estrelas

Wanted a SIM free phone for my son.He of course wanted a Apple product, buying refurbished model made it a affordable option. Ordered through Backmarket, phone supplied by Gecko. Easy order process... Ver mais

Classificada 5 em 5 estrelas

Wow - this refurbished phone bought through Gecko mobile is in brilliant condition and has surpassed my expectations. It works perfectly, has 100%battery health and arrived on the day as promised. Ext... Ver mais

Classificada 5 em 5 estrelas

I had my reservations after reading some of the reviews on here.. but decided to sell my iPhone. I posted in the prepaid packaging - checked the tracker a week later and there had been an internal iss... Ver mais

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(3560)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Slow service and a questionable valuation.

A fully working iPad was priced as faultl due a crack off the screen with no visual or functional impact and a sudden, not replicable battery issue that was not diagnosed by Apple.
This had already been valued for double what Gecko offered but was lured by their high offer which then dropped by two thirds based on a questionable valuation.

25 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience!

Great experience - ordered my ‘new’ phone through BackMarket at a good price with a year’s warranty for and extra £20. It arrived a few days later with an offer to extend the warranty for another year for free!
The phone’s in great condition overall for a preowned device… I won’t be buying first hand technology again!

4 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Gecko Mobile to the Rescue

swift replies and swift Delivery from Gecko Mobile Exeter. Good choices and Phone Great condition also and extended warranty for leaving this Review also good service indeed

13 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Delivery was really fast

Delivery was really fast, packaged well.
Phone to look at is in very good condition! A few light scratches but not very noticeable. Haven't yet charged or turned the phone on as its a gift.

23 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

This is not the first time I have used…

This is not the first time I have used trustpilot I have used it a few time and not once have you guess been disappointing everything ordering to delivery top marks great prices excellent tech the only problem I have is that the battery dies to quick but other than that 5 ⭐️

20 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Very disappointing experience!!

I decided to sell an iPhone 8 which I categorised as "poor" and was offered £46. On receipt of the phone, I was informed of various issues and it was re-categorised, "falling under the Faulty condition category - New faulty price given". The "faulty" price offered was £4.60. Yet their website shows £30.60 for a "faulty" iPhone 8. No idea how they reached £4.60. No transparency at all in their pricing for sellers. Extremely disappointing.

20 de abril de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

This company is scum I paid £240 for…

This company is scum I paid £240 for phone after few months it developed fault when I asked to repair under the 12 month warranty they refused
Don’t buy any from never recommend them swear is scum stay away unkesss you want throw your money away

27 de setembro de 2022
logótipo da Gecko Mobile

Resposta da Gecko Mobile

Hi Hali,
Thanks for your feedback.

I can see here that, as we explained, our technicians have determined that your device is not covered by the warranty for the following reason; "the internal device has been tampered which voids the warranty". Thus your device was returned without service, as per our T&C.

If you need anything further, please get in touch,
Gecko Mobile

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