Last year I purchased an Airmoto "Smart Air Pump" Model BP198, but today is the first time I tried using it. When I could not get the air hose to release, I called the customer service number and spo... Ver mais
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Leia as opiniões dos outros
I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick follow up on my communication
Quick follow up on my communication. Reliable company.
An immediate response
An immediate response to two emails to customer service. Replacement ordered quickly when suggestions did not work.
Airmoto is awesome
My experience with utilizing Airmoto customer service was the best online experience that I have ever had. True professionals
Issue resolved quickly and to my…
Issue resolved quickly and to my satisfaction. Excellent customer service!
Grand gadget
Elegant, high quality tire compressor that is simple to operate, stores in glove compartment, works like a charm, has all accessories one may need. Fast delivery. Not the cheapest among all car-related gadgets but utterly useful. Am VERY happy with it!
They answered me quickly and are…
They answered me quickly and are sending out another package
I reached out to customer service via…
I reached out to customer service via their support and got a quick response. We have one Airmoto, and wanted to give one to my niece; so she won’t be stranded anywhere.
The product arrived very fast,an it…
The product arrived very fast,an it appears to be of high quality. I'd like to leave more,but i bought as a gift.
Professional and effective
Professional, prompt, and personable
Fantastic!!!!
An Excellent Experience
The help desk was professional, helpful, and knowledgeable.
Excellent customer service
I was sending a message on Sunday evening expecting a reply in a day or so when Ms. Lara came online. She quickly understood the problem and offered a solution which worked nicely. Well done, Ms. Lara
Discount Applied
Angie assisted me in getting an additional 20% discount applied to an order I had already submitted. It was handled with a 24 hour period. Very happy with the customer service.
Highly satisfied
Stated on initial...Arianne was prompt and professional. Helped diagnosing the problem. While reset didn't work, offer to replace despite technically being past 1 year warranty was greatly appreciated. You folks certainly stand behind your product...and it's a very good one. I will continue to endorse it.
Quick response and my concerns were…
Quick response and my concerns were taken care of efficiently!
Good service…
The product didn't work for me but they were helpful with the return.
Customer service was extremely responsive
Customer service was extremely responsive and professional. Corrected the mistake immediately.
Great customer service on a sunday
Great customer service. I sent an email and not only was it answered immediately same day but issue was resolved without one of those "we recieved your email and we will get back to you shortly" type of auto response. I am so impressed with the company and it's product
Do not waste your money
The “plain” unit comes with a sub charging cable so you’re paying an extra $20 here for a plug adapter, which is unnecessary for most people. The unit works well but is much slower than an air pump at a gas station. It’s also very noisy

Resposta da Airmoto
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