I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
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Leia as opiniões dos outros
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Follow their example!
My experience was exceptional. They went above and beyond to help me without a complaint or a show of frustration. I would recommend this company to anyone.
Quick response time - Issue addressed then resolved immediately.
Awesome response time via Chat - Ria/Customer Support immediately addressed then resolved my concern.
good producy accurate description …
good producy accurate description quick customer support
The team was very efficient
The team was very efficient. I sent an email in to the support team and received a quick response with a list of detailed steps to take. GREAT SUPPORT!!!!
Quick reply and acknowledged the error…
Quick reply and acknowledged the error on Airmoto behalf. Replacement is in the process. Expedited and to the point!! Thank You again!!
Problem resolved quickly
Problem resolved quickly. Response to my request was also responded to right away.
Well informed throughout process
Well informed throughout process. Timely response to a question I had and delivery was quick.
fast response to my e-mail asking about…non delivery
fast response to my e-mail asking about a non delivery. Item was delivered the same day as my e-mail. very pleased with fast and helpful response.by airmoto. .
Top notch customer service!
I contacted customer service with an issue on my order. It was promptly handled with care.
Thanks again for sending me the two cases
Thanks again for sending me the two cases.
Had what I considered to be a problem…
Had a problem with one of my Airmoto tire inflators that I most likely caused by charging it improperly. They took the time to help me fix it, but when they realized it couldn't be fixed, they informed me a replacement unit would be sent even though my warranty period had expired. The company and its people are exceptional.
Ordering Beyond my Budget
I was having an issue and accidentally ordered 4 items instead of 2. I was feeling a little flustered as I am on a budget for Christmas. They got back to me quickly and helped resolve my issue right away.They were professional, kind and helpful.
Quick and accurate customer response
I emailed three product questions and received prompt, clear answers to all three.
Quick reply
Quick reply. Most companies never reply. Am very satisfied.
I had a concern regarding a shipping…
I had a concern regarding a shipping charge and it was addressed and resolved in a positive manner immediately. I was pleasantly surprised to get such a quick and easy resolution.
Product arrived is described, excellent customer service
Product arrived is described. Had an interaction with Customer Service, which was excellent! Outstanding service!
Exceptional customer service
Exceptional customer service! Lightening fast response, easy resolution. Can’t speak highly enough.
Quick follow up on my communication
Quick follow up on my communication. Reliable company.
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