I have 2 Airmotos, just under 2 years old, and 1 stopped inflating. I contacted customer service this morning and received a response within minutes! The response had great suggestions to try, but unf... Ver mais
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Leia as opiniões dos outros
A year out of warranty, my pump stopped charging. Airmoto generously sent a replacement—and then another when the issue repeated. This morning, Lyn from customer service kindly helped me troubleshoo... Ver mais
Even though it was a Saturday, support responded quickly to me by email and gave me a list of things to try that was very clear. I tried those very carefully and when they failed and I sent proof of s... Ver mais
Airmoto's tire inflators work awesome, bought for Christmas. The 3 Star rating is because, out of the blue Jan 18th, my PP was charged for a 33.53 VIP monthly program they added on checkout. I freaked... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Airmoto, our mission is simple: to prioritize your safety and convenience on every journey. We are dedicated to engineering innovative solutions that empower you to tackle any road trip or unexpected roadside challenge with confidence. Whether it's inflating tires, securing outdoor gear, or handling emergencies, our commitment to quality and reliability ensures that you're always prepared for whatever lies ahead. Join us in our mission to make every adventure safer and more enjoyable, one inflation solution at a time.
Informações de contacto
Dallas, Estados Unidos da América
- 888-855-6433
- support@getairmoto.com
- www.getairmoto.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to deal with
Order arrived well packaged and quickly. The support team is very responsive, clear in their explanations, and very prompt in resolving any issues that may have occurred through miscommunication from me or in ordering. Top notch!
Wonderful customer service!
I encountered a delivery issue with the Airmoto I purchased as a gift for my husband but the company responded to my inquiry very promptly and fixed the issue immediately. Excellent customer service!
This company is trustworthy and…
This company is trustworthy and responsive to concerns. Their products are very helpful to day to day activities.
Terrific customer service rockstar!
A terrific customer service representative from AIRMOTO worked with me to address an issue with my recent purchase. At the end, I couldn't be more pleased with the result.
Great Customer Service!!!!
Great customer service!
Fantastic customer service. Lyn was quite efficient in helping me diagnose my issue and providing a solution. Josh as well was very helpful. A+. Great customer service is any company's most valuable asset.
I was very pleased with the customer support team
I was very pleased with the customer support I received when I had an issue with my unit. They were very courteous and helpful when I had issues sending a file to them. Keep up the good work!!!
Poor performance…
Not sure why this is getting such good reviews. I bought four of them to keep in family cars.
I actually had to use it myself the other day, needed to get tire from 26 psi to 35 psi. The other plug in pump I had would get this done in 3 minutes.
The Airmoto took a good 10 minutes to get to 33 and then pretty much depleted its battery. I also found the psi reading way off. Back to traditional pug in ones. Have alerted all I have these to.

Resposta da Airmoto
I felt that it was important to fix my issue
From the beginning I felt that Airmoto support wanted to figure out my issue and get it resolved. The issue was not easy to handle remotely but support was very patient and totally addressed my problem
Lost package
Company sent first one. However it was lost in transit. I was afraid I would have call/ text etc to get replacement. Nope they took care of it immediately. Very responsive. So thank you! Will recommend to anyone
Great Tire Inflator and Customer Service
Love my airmoto tire inflator! Very handy and easy to use. I had a question about the charging process. I reached out to their Customer Service. They responded quickly and answered my question. Great Customer Service! Recommend the Company and their Airmoto Tire Inflator!
Great Customer Service!
I called asking for repair support, There isn't a repair center, my unit is still in warranty, so they are shipping me a replacement, WOW! Just WOW!!! I received my confirmation email the next business day.
Such Great Customer Support!
Customer service was great thank you
Customer service was great thank you
I have been a buyer of Airmoto for a…
I have been a buyer of Airmoto for a few years now and have always been very well taken care of great services and great company
Excellent customer care
The products we ordered came quickly (before Christmas) and were received with positive interest. AT a later date I had a question about the VIP program and emails were timely and much appreciate. Customer care gets five stars!
had a glitch with my purchase
had a glitch with my purchase. emailed them about it- quickly and helpfully we tried some fix it options. i prefer to try to fix before jumping to return/refund.
sadly the attempt to fix failed and before i could say thank you, i got an email for a replacement. very happy with customer service agent Lara
I appreciated the fast response and the…
I appreciated the fast response and the immediate resolution to my concern. Thank you, keep up the great work, Ria and company!
Excellent customer support
Excellent customer support, immediately resolving my issue with VIP membership.
Airmoto They are proffesional
They are professional, understood my predicament and quickly resolved it.
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